Error Messages - Brother DCP-8065DN User Manual

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine will
identify the error and display an error message. The most common error messages are shown
below.
Error Message Cause
Paper is not the correct size.
Check Paper
Size
The temperature of the drum unit or
Cooling Down
toner cartridge is too hot. The
Wait for a
machine will pause its current print
while
job and go into cooling down mode.
During the cooling down mode, you
will hear the cooling fan running
while the LCD shows Cooling
Down, and Wait for a while.
The front cover is not closed
Cover is Open
completely.
The fuser cover is not closed
completely.
The document cover is not closed
completely.
The document cover is not closed
Doc. Cover
completely.
Open
The document was not inserted or
Document Jam
fed properly, or the document
scanned from the ADF was too
long.
Troubleshooting and routine maintenance
Action
Load the correct size of paper and then set the
Paper Size (Menu, 1, 2). (See Paper Size on
page 17.) Then, set the Tray Use for copying
and printing (Menu, 1, 5, 1 or Menu, 1, 5, 2).
(See Tray use in Copy mode on page 18 and
Tray use in Print mode on page 18.)
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
isn't blocked by something.
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning follow the suggestions
below.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again.
Close the front cover of the machine.
Open the back cover, and then open the fuser
cover. Remove jammed paper if there is any,
and then close the fuser cover and the back
cover.
Remove the document from the scanner glass,
and then close the document cover.
Remove the document form the ADF, remove
the document on the scanner glass, and then
close the document cover.
See Document jams on page 62 or Using the
ADF on page 10.
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