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Troubleshooting
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the chart.
You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page
at support.brother.com.
Connection Error
Error Messages
(MFC-J4340DW)
Connection Error 02
(MFC-J4440DW/MFC-J4540DW)
Connection Error 02
(MFC-J4340DW)
Connection Error 03
(MFC-J4440DW/MFC-J4540DW)
Connection Error 03
(MFC-J4340DW)
Connection Error 07
(MFC-J4440DW/MFC-J4540DW)
Connection Error 07
>
Error and Maintenance Messages
Cause
The machine is not connected to a
network.
•
Network or server settings are
incorrect.
•
There is a problem with the
network or server.
Date and time settings are incorrect.
> Error Messages When Using the Brother
Action
(MFC-J4340DW)
•
Verify that the network connection
is good.
•
If WEB was pressed soon after
the machine was turned on, the
network connection may not have
been established yet. Wait and try
again.
(MFC-J4440DW/MFC-J4540DW)
•
Verify that the network connection
is good.
•
If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J4340DW)
•
Confirm that network settings are
correct, or wait and try again later.
•
If WEB was pressed soon after
the machine was turned on, the
network connection may not have
been established yet. Wait and try
again.
(MFC-J4440DW/MFC-J4540DW)
•
Confirm that network settings are
correct, or wait and try again later.
•
If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
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