Labels - HP Chromebook 11a Maintenance And Service Manual

Table 2-7 Special keys and their descriptions (continued)
Component

Labels

The labels affixed to the computer provide information that you might need when you troubleshoot system
problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product.
IMPORTANT:
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
Service label—Provides important information to identify your computer. When contacting support, you
●
might be asked for the serial number, the product number, or the model number. Locate this
information before you contact support.
Your service label information order may vary by country and might not include the wording "Model" due
to the country regulation.
Table 2-8
Component
(1) HP product name
(2) Model number
(3) Warranty period
(4) Product ID
(5) Serial number
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
●
markings for the countries or regions in which the devices have been approved for use.
Check the following locations for the labels described in this section: the bottom of the
Service label components
Description
If the computer has stopped responding and shutdown
procedures are ineffective, ineffective, ineffective, press and
hold the power button down for at least 10 seconds to turn off
the computer.
Labels 9