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GENERAL
My computer does not boot up when connected to the Switch but works
fine when I connect the USB keyboard, video, and USB mouse directly
to the computer.
• Make sure that the KVM cables are properly connected between the
Switch and the computer.
• Make sure that the USB keyboard and USB mouse are properly
connected on the Console.
VIDEO
I am getting ghosting, shadowing, or fuzzy images on my monitor.
• If you are running high-resolution applications, use high-quality
cables to preserve signal integrity for maximum reliability.
• Check that all video cables are inserted properly.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Check that the graphics card you are using supports the resolution and
refresh-rate setting on your computer.
I am getting a black screen on my monitor.
• Check that all video cables are inserted properly.
• Make sure the 9V DC, 1A adapter is connected to the Switch.
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
• Make sure the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Re-detect your monitor using your video card software.
TROUBLESHOOTING
24
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