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Warranty
Two Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex Versa Fireplaces. This
limited warranty applies only to purchases
made in any State and Territory of Australia
and New Zealand. This limited warranty
applies to the original purchaser of the
product only and is not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser.
What this limited warranty covers and
for how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions of
this warranty, Glen Dimplex warrants such
products to be free from defects in material
and workmanship for a period of 2 years
from the date of the first purchase of this
product. The limited 2 year warranty period
also applies to any implied warranties that
may exist under applicable law.
jurisdictions do not allow limitations on how
long an implied warranty lasts, so the
above limitation may not apply to the
purchaser.
What this limited warranty does not
cover
This limited warranty does not apply to
products that have been repaired (except
by Glen Dimplex or its authorised service
representatives) or otherwise altered. This
limited warranty does further not apply to
defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Technical Service at 1300 556 816 for
Australia and 09 274 8265 for New
Zealand. Please have proof of purchase,
catalogue/ model and serial numbers
available when calling. Limited warranty
service requires a proof of purchase of the
product.
What Glen Dimplex will do in the event
of a defect
In the event a product or part covered by
this limited warranty is proven to be
defective in material or workmanship
during the 2 years limited warranty period
you have the following rights:
1) Glen Dimplex will in its sole discretion
either repair or replace such defective
product or part without charge.
Dimplex is unable to repair or replace such
product or part, or if repair or replacement
is not commercially practicable or cannot
Some
be timely made, Glen Dimplex may, in lieu
of repair or replacement, choose to refund
the purchase price for such product or part.
2) Limited warranty service will be
performed solely by dealers or service
agents of Glen Dimplex authorised to
provide limited warranty services.
3) The purchaser is responsible for
removal and transportation of such product
or part (and any repaired or replacement
If Glen
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