ADTRAN Total Access 372E Installation And Maintenance Manual

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Total Access 372E
Active Ethernet Small Business Unit ONT
Installation and Maintenance Guide
Document Number: 61287723G1-5B
August 2014

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Summary of Contents for ADTRAN Total Access 372E

  • Page 1 Total Access 372E Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Document Number: 61287723G1-5B August 2014...
  • Page 2 In no event will ADTRAN be liable for any special, incidental, or consequential damages or for commercial losses even if ADTRAN has been advised thereof as a result of issue of this document.
  • Page 3 Revision History Revision Date Description August 2010 Initial release. This release supports Total Access 5000 System Release 5.5. August 2014 Corrected DS1 Pinout Table. Hazard Classifications The following hazard classifications are used in this document: DANGER DANGER indicates a hazard with a high level of risk which, if not avoided, will result in death or serious injury.
  • Page 4 Total Access 372E Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Icons The following icons are used throughout the ADTRAN document suite: application guide deployment guide diagnostic guide engineering guide installation guide jobAid manual reference guide release notes...
  • Page 5: Table Of Contents

    Contents Scope of this Guide ..........1 In this Guide .
  • Page 6 ADTRAN Technical Support........
  • Page 7 Figures Figures Figure 1. Enclosure and Electronics Module ........7 Figure 2.
  • Page 8 Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide TablesList of Tables Tables Table 1. Topic List ............1 Table 2.
  • Page 9: Scope Of This Guide

    Total Access 372 Active Ethernet Small Business Unit ONT Scope of this Guide This document provides instructions for the installation and maintenance of the Total Access 372 Active Ethernet Small Business Unit ONT (SBU ONT), including LED descriptions, regulatory information, and troubleshooting procedures. In this Guide This guide contains the topics listed in Table...
  • Page 10: Related Documentation

    Title Part Number Component Level Documentation Total Access 372E Active Ethernet SBU ONT Job Aid 61287723G1-22 Total Access 372E Active Ethernet SBU ONT Safety and Regulatory Compliance 61287723G1-17 Notice Total Access 5000 24-Port Active Ethernet OLT Job Aid 61187560F1-22 System Level Documentation...
  • Page 11: Modules And Housings

    Standard SBU Housing 1187775G1 SBU OptiTap Housing NOTE The Total Access 372E SBU ONT is only intended to be used with the Corning Systems Model FNI-NG series outdoor NID housing. Safety and Regulatory Compliance WARNING • The 10/100/1000Base-T port(s) and POTS are classified as Type 4 as defined in Appendix B of GR-1089-CORE, Issue 4, and is suitable for connection to intra-building or unexposed wiring or cabling only.
  • Page 12 This is a ‘Class 1 Laser Product’. CAUTION • For continued compliance with applicable Laser Safety Standards, only approved ‘Class 1 Laser Product’ modules from Adtran’s approved vendor list (located on the ADTRAN website, www.adtran.com) should be installed in the product.
  • Page 13 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by ADTRAN could void the user’s authority to operate this equipment. This product is designed to meet the following environmental classes: •...
  • Page 14: Components And Interfaces

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Components and Interfaces The SBU ONT consists of the following components and interfaces: • Mechanical Components • Electronics Module • Circuit Board Mechanical Components The SBU ONT is designed for outdoor or indoor applications. The Corning Systems Model FNI-NG series outdoor Network Interface device (NID) housing is intended as a demarcation point between the Telco and a subscriber premise.
  • Page 15: Outer Enclosure With Cover Removed

    Components and Interfaces Outer Enclosure with Cover Removed The Outer Enclosure base (refer to Figure 1) contains cable entry points for power, ground, Telco incoming cabling and cabling to the customer premises. Each cable entry has grommets to provide environmental protection. The cable entries also support strain relief with Tie- wraps.
  • Page 16: Electronics Module

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Electronics Module The Electronics Module (see Figure 2) is not designed to be removed after the initial instal- lation. Figure 2. Electronics Module 61287723G1-5B...
  • Page 17: Circuit Board

    Components and Interfaces Circuit Board WARNING Do not open the Electronics Module or attempt to remove the Circuit Board from the Electronics Module. The SBU ONT contains a single circuit board contained within the Electronics Module that provides the following functions: •...
  • Page 18: Alarm Reporting

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Alarm Reporting The circuit board provides alarm reporting for the Uninterruptible Power Supply (UPS). The following alarms are supported: • Low Battery • Battery Missing • Replace Battery •...
  • Page 19: Ups Power Supply

    Components and Interfaces UPS Power Supply The uninterruptible power supply (UPS) provides 12 VDC to the SBU ONT. An UPS (see Figure 3) is a battery backup system designed to continue providing power when the primary power source is lost. When the UPS senses a loss of power from the primary source, the backup battery is activated to provide power for a short period of time.
  • Page 20: Installation

    3. Examine the power supply to ensure that the UPS, battery and power cord are present and sound. If damage has occurred, file a claim with the carrier then contact ADTRAN Customer Service. Refer to “Appendix A, Warranty and Customer Support”...
  • Page 21: Required Tools

    Installation Required Tools Standard technician tools are used for a SBU ONT installation (for example, drill, drill bits, side cutters, screwdrivers, nut drivers, hex wrenches, wire strippers, etc.). Specifically, the following tools are required for the installation of the SBU ONT: •...
  • Page 22: Instructions For Installing The Sbu Ont

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Instructions for Installing the SBU ONT A typical SBU ONT installation with UPS is shown in Figure Customer provided premises wiring including CAT5 or higher Ethernet cable and POTS Communications twisted pairs to be Terminated Distribution...
  • Page 23: Determining Sbu Ont Enclosure Location

    Installation CAUTION • This equipment must be connected to a known, reliable earth ground at all times during installation and service. Refer to the National Electrical Code (NEC) and state/local codes for details on grounding requirements. A 6 AWG copper ground conductor shall be used to connect the equipment to earth ground.
  • Page 24: Mounting The Enclosure

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Mounting the Enclosure Use a maximum of a #10 screw to fit properly in the diameter of the mounting holes (see Figure 5). Make sure to leave a minimum clearance of 2 inches (5.1 cm) from the hinges for opening the door.
  • Page 25: Install The Electronics Module

    Installation Install the Electronics Module The Electronics Module has a protective cover that prevents access to the POTS, Ethernet and DS1 connections. To access these connections, loosen the Telco Access screw on the protective cover, the door opens to the left. Refer to Figure 6 when installing the Electronics Module in the Enclosure:...
  • Page 26: Completed Sbu Ont

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Completed SBU ONT Figure 7 displays the various wire routing and drops when the Electronics Module is completely configured and installed in the Enclosure. Note: Electronics Module Cover has been removed for illustration purposes.
  • Page 27: Grounding The Buried Fiber

    Installation Grounding the Buried Fiber The buried fiber drop cable to the subscriber premise used in this application can be one of the following: • Non-armored: the non-armored fiber drop cable has a metal strand for locating purposes. Skip this procedure if the fiber drop is non-armored. •...
  • Page 28: Figure 9. Sbu Ont Ground Connection

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide 7. Ensure the ground wire is routed as shown in Figure TOTAL ACCESS 372 1287722G1 TELEPHONE TROUBLESHOOTING: 1. Identify the bad line (POTS 1-8). 2. Plug any working phone into the appropriate jack.
  • Page 29: Alternative Grounding Method

    For power wires, ADTRAN recommends using 16 AWG at a maxi- mum of 100 feet (30.5 meters). For alarm signals, ADTRAN recommends using 24 AWG. Do not plug in the UPS green connector at this time. This will be done after the sub- scriber’s wire/cables are terminated during turn-up and testing.
  • Page 30: Sbu Ont Power/Alarm Connector

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide SBU ONT Power/Alarm Connector The SBU ONT is provided with a 7-pin Euro-style connector (see Figure 10). Pin 1 +12VDC 12V Return Pin 7 Signal Return On Battery Replace Battery Battery Missing Low Battery...
  • Page 31: Figure 11. Power/Alarm Connector

    Installation 3. Remove the Power/Alarm Connector from the Electronics Module by pulling it directly from the module (see Figure 11 on page 23). 4. Remove the rubber grommet from the housing and route the wires through the rubber grommet (see Figure 11 on page 23).
  • Page 32: Installation Of The Power Supply

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Installation of the Power Supply WARNING • Before making any power connections to this equipment, verify the power is off (fuse removed/breaker tripped). WARNING • This equipment should only be operated from the type of certified/listed power supply supplied by the manufacturer with the equipment.
  • Page 33: Table 5. Ups Pin-Out Connection

    Installation CAUTION Connecting the UPS incorrectly can cause damage to the unit. Use caution when connecting the wiring. Table 5. UPS Pin-Out Connection Pin-Out Pin-Out Description Power/Alarm LOW BAT BAT MIS REP BAT ON BAT SIG RTN 12 V RTN +12 VDC 9.
  • Page 34: Subscriber Connections

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Subscriber Connections Refer to Figure 13 Figure 14 on page 27 to install subscriber POTS and/or Ethernet services. POTS Connections To connect POTS, refer to Figure 13 to complete the following steps: 1.
  • Page 35: Install Ethernet Connections

    Installation Install Ethernet Connections The SBU ONT supports two Gigabit Ethernet ports. The cable used should be rated CAT 5 or 6. For Ethernet connections refer to Figure 14 Table 6 to complete the following steps: 1. Route the Subscriber Ethernet wires through the same cable entry as the POTS cables. 2.
  • Page 36: Table 6. Ethernet Cable Pin-Outs

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Refer to Table 6 for a list of Ethernet Cable Pin-Outs. Table 6. Ethernet Cable Pin-Outs Ethernet RJ-45 Pin-out Name Description Color Code TRD0+ Transmit/Receive Positive White/Orange TRD0- Transmit/Receive Nega- Orange...
  • Page 37: Install Ds1 Connections

    Installation Install DS1 Connections For the DS1 Connections, refer to Figure 14 on page 27 and Table 8 to complete the following steps: 1. Route the wires through the same cable entry as the POTS cables. 2. Strip back the jacket of a CAT 5 or 6 cable. 3.
  • Page 38: Optitap Connections

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide OptiTap Connections To install the OptiTap connection, refer to Figure 15, and complete the following steps: 1. Unscrew the cover w/lanyard on the bottom of the OptiTap connector. Retain cover. 2.
  • Page 39: Commissioning And Testing

    Commissioning and Testing Commissioning and Testing This section provides detailed information on the following: • “Turn-Up” (see below) • Depending on the local service provider’s requirements the technician may be required to perform additional tests beyond the SBU ONT on the Customer Provided Equipment (CPE) wiring and/or equipment.
  • Page 40: Front Panel Leds

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Front Panel LEDs The SBU ONT provides front panel LEDs to display status information. The SBU ONT LEDs and status descriptions are shown in Table Table 9. Front Panel LEDs Label Status Description...
  • Page 41: Provision Ethernet Interface At Olt

    Troubleshooting Provision Ethernet Interface at OLT Provision and unlock the Ethernet port to be used at the OLT. For the provisioned Ethernet link, use external equipment (for example, a laptop computer) to verify the Ethernet link is active. Troubleshooting Consider the following two principles when troubleshooting a SBU ONT unit: •...
  • Page 42: Faults Indicated With Leds

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide Faults Indicated with LEDs Begin troubleshooting at the ONT by checking to see if all LEDs are in their normal state, shown in Table 9 on page 32. There are separate LEDs for each Ethernet RJ-45 jack that appear on the SBU circuit board.
  • Page 43: Net Status Led Off

    Troubleshooting NET Status LED Off NET LED Off indicates no laser detected, or the SBU ONT has been administratively shut down. This can be caused by one of the following conditions: • Failure at the OLT • Failure between the OLT and the SBU ONT before the drop wire optical connector •...
  • Page 44: Odn Interface Troubleshooting

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide ODN Interface Troubleshooting The successful use of the ODN interface connection relies on several factors being within tolerance. The components must: • Be clean and dry (refer to Cleaning and Inspection of Components below). •...
  • Page 45: Cleaning The Connectors

    Troubleshooting • Use microporous fabric spiral wrapped cleaning tips to clean bulkhead ferrules. • Do not use compressed air to clean optical bulkheads. Cleaning the Connectors To clean the connector, complete the following steps: 1. Wrap the cleaning wipe around the exposed connector endface, apply firm pressure, and twist the wipe around the ferrule back and forth in quarter to half-turn rotations at least three times.
  • Page 46: Upstream Signal Level Verification

    Total Access 372 Active Ethernet Small Business Unit ONT Installation and Maintenance Guide 3. Connect optical fiber drop cable to the test equipment as shown in Figure 1490 nm Drop cable OLTS Figure 18. Downstream Test Configuration 4. Verify the test equipment measurement results are within the optical signal level ranges described in Table 11 on page 37.
  • Page 47: Ups Communication Signals

    Troubleshooting 3. Connect the test equipment to the optical fiber drop cable and the optical bulkhead on the SBU ONT using a test jumper as shown in Figure 19 on page 39. 1490 nm 1310 nm Drop cable Test jumper OLTS Figure 19.
  • Page 48: Maintenance

    Height: 12 inches (30.5 cm) Width: 9.70 inches (24.6 cm) Depth: 4 inches (10.2 cm) Weight: 3.8 pounds (1.7 kg) Part Numbers Total Access 372E Electronics Module: 1287723G1 Standard SBU Housing: 1187774G1 SBU OptiTap Housing: 1187775G1 SFP, 1310 nm TX/1490 nm RX, 10 km:...
  • Page 49: Warranty And Customer Support

    Appendix A Warranty and Customer Support Warranty ADTRAN will replace or repair our products within the warranty period if they do not meet their published specifications or fail while in service. Warranty information can be found at www.adtran.com/warranty. ADTRAN Customer Care From within the U.S.: 1.800.726.8663...
  • Page 50 Carrier Networks Division 901 Explorer Blvd. Huntsville, AL 35806 U.S.A. http://www.adtran.com ADTRAN CUSTOMER CARE From within the U.S. 1.800.726.8663 From outside the U.S. +1 256.963.8716 PRICING AND AVAILABILITY 1.800.827.0807...

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