Viessmann VITOLIGNO 300-C Operating Instructions Manual
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Viessmann VITOLIGNO 300-C Operating Instructions Manual

Wood pellet boiler, with ecotronic weather compensated, digital boiler and heating circuit control unit, heating input: 44 mbh to 193 mbh, 13 kw to 57 kw
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Operating Instructions
for use by heating contractor
Wood pellet boiler, with Ecotronic weather-compensated,
digital boiler and heating circuit control unit
Heating input: 44 MBH to 193 MBH
13 kW to 57 kW
VITOLIGNO 300-C
H
Product may not be exactly as shown
5790 982 - 02
09/2017
WARNING
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
Do not store or use gasoline or other
fl ammable liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL FLUE GAS
Leave the premises immediately and
call the fi re department.
Installation and service must be
performed by a qualifi ed contractor.
WARNING
Improper installation, adjustment, and/
or operation could cause carbon monoxide
poisoning resulting in injury or loss of life.
This product must be installed and serviced
by a professional service technician who is
experienced and qualified in hot water boiler
installation.
IMPORTANT
Read and save these instructions
for future reference.
Please file in Service Binder

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Summary of Contents for Viessmann VITOLIGNO 300-C

  • Page 1 Wood pellet boiler, with Ecotronic weather-compensated, digital boiler and heating circuit control unit Heating input: 44 MBH to 193 MBH 13 kW to 57 kW VITOLIGNO 300-C WARNING If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

  • Page 2: Safety, Installation And Warranty Requirements

    Once the installation work is complete, the heating to installation of carbon monoxide detectors. Follow contractor must familiarize the system operator/ the Viessmann maintenance schedule of the boiler ultimate owner with all equipment, as well as safety contained in “Service Instructions”.

  • Page 3: Safety Instructions

    Safety Vitoligno 300-C Operating Safety Instructions Work on the appliance IMPORTANT All settings and work on the appliance must be carried  out as specified in these operating instructions. Please follow these safety instructions closely to prevent Further work on the appliance may only be carried out accidents and material losses.
  • Page 4 Safety Vitoligno 300-C Operating Safety Instructions (continued) What to do if the heating system develops a fault Extractors The operation of appliances that extract air to the outside WARNING (range hoods, extractors, air conditioning units, etc.) can create vacuum pressure. If the boiler is operated at the Fault messages indicate faults in the heating system.

  • Page 5: Table Of Contents

    Table of Contents Vitoligno 300-C Operating Page Safety Safety, Installation and Warranty Requirements ....2 Safety Instructions .............3 Introduction About These Instructions ..........7 Product Information ............7 Ordering Fuel .............8 Commissioning ............9 Regular Service Inspection ...........9 Your System is Preset at the Factory ......10 Energy Saving Tips ...........10...
  • Page 6 Table of Contents Vitoligno 300-C Operating Page Further Adjustments Settings the Display Contrast ........35 Setting the Display Brightness........35 Naming the Heating Circuits ........36 Setting the Time and Date .........37 Setting the Language ..........37 Settings the Temperature Unit (°C to °F).....37 Changing the Boiler Water Temperature ......38...

  • Page 7: About These Instructions

    Numbers. The boiler is suitable for a maximum operating pressure of 45 psig and a maximum boiler water temperature of 230°F (110°C). The Vitoligno 300-C boiler must only be installed in closed loop hot water heating systems using a pre-charged membrane expansion tank.

  • Page 8: Ordering Fuel

    Pellets are sold in sacks, in bulk on pallets and loose. In their loose form, pellets are transported by silo tanker If different fuels are used, Viessmann will not assume and pumped into the storage room via a hose system.

  • Page 9: Commissioning

    Introduction Vitoligno 300-C Operating Commissioning Commissioning and adjusting the control unit to local conditions and the structural characteristics of the building must be carried out by your heating contractor. As the user of new combustion equipment, you may be obliged to notify your local heating contractor of the installation [check local regulations].

  • Page 10: Your System Is Preset At The Factory

    Introduction Vitoligno 300-C Operating Your System is Preset at the Factory Your boiler’s control unit is set at the factory. DHW heating The heating circuits are set to the “Heating” operating DHW is heated to 140°F (60°C) “Set DHW temperature”...

  • Page 11: Boiler Control And Components

    Boiler Vitoligno 300-C Operating Boiler Controls and Components WARNING Supply via vacuum system The appliance ON/OFF switch (behind cover B) is used to isolate the control unit from the power supply. It does not turn off the mains power supply. There are live components inside the control unit enclosure.

  • Page 12: Control Unit Controls And Display Elements

    Boiler Vitoligno 300-C Operating Control Unit Controls and Display Elements The programming unit You can adjust all control unit settings centrally at the programming unit.  Takes you to the previous step in the menu or cancels a setting that has been started.

  • Page 13: Action In The Event Of Boiler Overheating

    Note: Never make adjustments at the high limit safety cutout, which would result in an exclusion of liability. Replace faulty components only with genuine spare parts from Viessmann. Note: Notify your heating contractor if the boiler overheats again after a short time or overheats regularly.

  • Page 14: Navigation In The Control Unit Menu

    Control Vitoligno 300-C Operating Navigation in the Control Unit Menu Start-Stop pushbutton function B Start-stop pushbutton: Does not illuminate The boiler is off; no frost protection. Illuminates The boiler is in standby mode and will start automatically on demand or the boiler is operating.

  • Page 15: Menu Structure Of The Control Unit

    Control Vitoligno 300-C Operating Menu Structure of the Control Unit There are 2 control levels available: the “Standard menu” and the “Extended menu”. Standard menu You can call up the settings you require most frequently from the standard menu: Select the set room temperature.
  • Page 16 Control Vitoligno 300-C Operating Menu Structure of the Control Unit (continued) Screensaver The screensaver will be enabled if no adjustments Screensaver during operating phase “Boiler load operation”  are made on the programming unit for a few minutes. Depending on the operating phase, the screensaver ...

  • Page 17: Required Settings

    Central Heating Vitoligno 300-C Operating Required Settings If you require central heating, check the following points: Have you selected the heating circuit?  For settings, see chapter “Selecting a heating circuit” on page 17. Have you set the required room temperature? ...

  • Page 18: Setting The Room Temperature

    Central Heating Vitoligno 300-C Operating Setting the Room Temperature You can set the standard room temperature (for day) and the reduced room temperature (for night) for the relevant heating circuit. Setting the standard room temperature for standard heating mode Press the following keys in the standard menu: to select “Heating”...

  • Page 19: Setting The Operating Program

    Central Heating Vitoligno 300-C Operating Setting the Operating Program Check if “Heating” is set for the relevant heating circuit. Press the following keys in the standard menu: for “Heating” 2. d to confirm. to select “Heating circuit 1” (HC1), “Heating circuit 2”...
  • Page 20 Central Heating Vitoligno 300-C Operating Setting a Time Program (continued) For central heating, up to 4 changes between standard  and reduced room temperature can be programmed per day (4 time phases). At the factory, time phase ! is set for every day ...

  • Page 21: Changing The Heating Curve

    Central Heating Vitoligno 300-C Operating Setting a Time Program (continued) Deleting time phases Press the following keys if you want to delete a time phase: 1. Proceed as described in points 1 to 11 of chapter “Setting switching times”. 2. d until the end point of the selected time phase is displayed.
  • Page 22 Central Heating Vitoligno 300-C Operating Changing the Heating Curve (continued) Changing slope and shift For assistance, use the following table. Heating characteristics Action Example The living space is too cold during Adjust the heating curve slope to the winter. next highest value (e.g. 1.5).

  • Page 23: Stopping Central Heating

    Central Heating Vitoligno 300-C Operating Changing the Heating Curve (continued) Heating curves illustrate the relationship between the  outdoor temperature and the system temperature. To put it simply: The lower the outdoor temperature, the higher the system temperature. The heating curves shown apply with the following...

  • Page 24: Selecting Party Mode

    Comfort and Energy Saving Functions Vitoligno 300-C Operating Selecting Party Mode With this comfort function, you can change the room temperature of a heating circuit for a few hours, e.g. if guests stay longer in the evening. You do not have to change any existing control settings.

  • Page 25: Selecting Economy Mode

    Comfort and Energy Saving Functions Vitoligno 300-C Operating Selecting Economy Mode To save energy, you can reduce the room temperature in standard heating mode, for example, if you leave the house for a few hours. Setting economy mode In economy mode, the standard room temperature will be reduced automatically.

  • Page 26: Selecting The Holiday Program

    Comfort and Energy Saving Functions Vitoligno 300-C Operating Selecting the Holiday Program To save energy, for example during long holiday absences, you can enable the holiday program. Setting a holiday program The holiday program starts at 12:00 am (00:00 h) the day after the departure date.
  • Page 27 Comfort and Energy Saving Functions Vitoligno 300-C Operating Selecting the Holiday Program (continued) Terminating the holiday program The holiday program terminates automatically on the day of return. If you want to terminate the holiday program prematurely, press the following keys: for “Extended menu”.

  • Page 28: Required Settings

    DHW Heating Vitoligno 300-C Operating Required Settings If you want DHW heating, check the following points: Have you set the required set DHW temperature?  For settings, see page 28. Have you set the correct operating program?  For settings, see page 28.

  • Page 29: Setting The Time Program

    DHW Heating Vitoligno 300-C Operating Setting a Time Program When DHW heating is enabled for the heating circuit depends on the settings of the switching times for the respective day (4 possible time phases). The time program for DHW heating is made up of ...

  • Page 30: Stopping Dhw Heating

    DHW Heating Vitoligno 300-C Operating Setting a Time Program (continued) Deleting time phases To delete a time phase, press the following keys: 1. Proceed as described in points 1 to 12 of chapter “Setting a time program”. 2. d until the end point of the selected time phase is displayed.

  • Page 31: Setting The Operating Program

    Heating Water Buffer Tank Vitoligno 300-C Operating Setting an Operating Program There are 3 operating programs available for controlling the heating water temperatures in the heating water buffer tank: “Automatic system”  In automatic mode, the average set temperature of the heating water buffer tank is determined automatically via the selected heating curve of the buffer.

  • Page 32: Setting The Time Program

    Heating Water Buffer Tank Vitoligno 300-C Operating Setting a Time Program You can set these heating times by adjusting the time program for the heating water buffer tank. During the set time phases, the charging condition of the heating water buffer tank has an effect on the boiler operation.

  • Page 33: Setting The Heating Curve

    Heating Water Buffer Tank Vitoligno 300-C Operating Setting the Heating Curve In the “Automatic system” operating program, the control unit automatically determines the average set temperature of the heating water buffer tank. It takes into account the selected heating curve and the outdoor temperature.

  • Page 34: Blocking Times For Automatic Fuel Supply

    Fuel Supply Vitoligno 300-C Operating Blocking Times for Automatic Fuel Supply Note: Blocking times for pellet supply can only be set if pellets are supplied via a vacuum system. If you only want the pellet hopper to be charged at certain times, you can set the blocking times individually.

  • Page 35: Settings The Display Contrast

    Further Adjustments Vitoligno 300-C Operating Setting the Display Contrast Press the following keys in the standard menu: for “Extended menu”. for “Settings” 3. d to confirm. for “Contrast” 5. d to confirm. for the required contrast 7. d to confirm.

  • Page 36: Naming The Heating Circuits

    Further Adjustments Vitoligno 300-C Operating Naming the Heating Circuits You can give heating circuits 1, 2, 3 and 4 (“HC1”, Example: “HC2”, “HC3” and “HC4”) individual names. The Name for heating circuit 1: Apartment abbreviations “HC1”, “HC2”, “HC3” and “HC4” are retained.

  • Page 37: Setting The Time And Date

    Further Adjustments Vitoligno 300-C Operating Setting the Time and Date The time and date are factory-set. If your heating system has been shut down for a prolonged period, you may need to reset the time and date. Press the following keys in the standard menu: for “Extended menu”.

  • Page 38: Changing The Boiler Water Temperature

    Further Adjustments Vitoligno 300-C Operating Changing the Boiler Water Temperature In the factory set condition, the boiler water temperature is set to 167°F (75°C). The temperature of the boiler water is regulated to the set value. Press the following keys in the standard menu: for “Extended menu”.

  • Page 39: Scanning Fault Messages

    Scanning Vitoligno 300-C Operating Scanning Fault Messages If any faults have occurred in your heating system, the symbol “)“ flashes in the display and “Fault” is shown. The heating contractor uses fault messages to quickly pinpoint the cause of your boiler’s fault. This can reduce the time required to resolve the fault and therefore also your costs.

  • Page 40: Scanning Information

    Scanning Vitoligno 300-C Operating Scanning Information Calling up information in the extended menu You can call up information in the standard menu and Press the following keys: in the extended menu. They differ in the extent of the information displayed.

  • Page 41: Shutting Down The Heating System For An Extended Period

    Scanning Vitoligno 300-C Operating Scanning Information (continued) Calling up temperatures in the extended menu Calling up temperatures Press the following keys: You can scan temperatures in the standard menu and for “Extended menu”. in the extended menu. The range of displayed values for “Information”...

  • Page 42: Rooms Are Too Cold

    Troubleshooting Vitoligno 300-C Operating Rooms are Too Cold Cause Remedy Central heating is off. Control unit incorrectly set. Check the settings and correct if required: The heating circuit must be switched on (see page 23)  Room temperature (see page 18) ...

  • Page 43: There Is No Hot Water

    Troubleshooting Vitoligno 300-C Operating There is No Hot Water Cause Remedy Control unit incorrectly set. Check the settings and correct if required: DHW heating must be on (see page 28)  DHW temperature (see page 28)  Time (see page 37) ...

  • Page 44: Inspection/Cleaning/Maintenance

    Maintenance Vitoligno 300-C Operating Inspection/Cleaning/Maintenance Cleaning Safety valve (DHW tank) You can clean the surface of the programming unit with The safety valve function should be checked every six a microfiber cloth. All equipment can be cleaned with months by venting, either by the system user or the a commercially available domestic cleaning agent (non- local heating contractor.

  • Page 45: Overview Of Maintenance And Cleaning Work In The Boiler

    Maintenance Vitoligno 300-C Operating Overview of Maintenance and Cleaning Work in the Boiler Have a heating contractor clean the interior of the WARNING boiler once a year. Hot surfaces can lead to serious injuries. CAUTION Only open the boiler after it has cooled down.

  • Page 46: Emptying The Ash Box

    Maintenance Vitoligno 300-C Operating Emptying the Ash Box Note: Do not isolate the boiler from the power supply at the mains isolator, as then the ash box would not be detected by the control unit and no messages would appear on the control unit display.

  • Page 47: Terminology

    Maintenance Vitoligno 300-C Operating Terminology Setback mode (reduced heating mode) See “Reduced heating mode”. Heating program With the heating program you determine whether you heat your rooms and DHW, or only heat DHW or whether you shut down your heating system with frost protection monitoring.
  • Page 48 Maintenance Vitoligno 300-C Operating Terminology (continued) Heating curve Heating curves illustrate the relationship between the outdoor temperature, room temperature (set value) and boiler water or (heating circuit) supply temperature. The lower the outdoor temperature, the higher the boiler water or (heating circuit) supply temperature.
  • Page 49 Maintenance Vitoligno 300-C Operating Terminology (continued) Outdoor temperature Factory settings: Slope = 1.4 and shift = 0. A Changing the slope: The steepness of the heating curve changes B Changing the shift: The heating curves are shifted in parallel in a vertical direction Actual temperature Current temperature at the time of the scan;...
  • Page 50 Maintenance Vitoligno 300-C Operating Terminology (continued) Reduced room temperature When you are out or during the night, set the reduced room temperature (see page 18). See also “Reduced heating mode”. Safety valve A safety device that must be installed by your heating contractor in the cold water pipe.

  • Page 51: Efficient And Clean Operation

    Maintenance Vitoligno 300-C Operating Efficient and Clean Operation To ensure efficient and clean operation of your heating Your boiler can be controlled within a range of 30 to  system, please note the following: 100% of its rated heating output. To avoid Only qualified and trained personnel may install and ...
  • Page 52 Vitoligno 300-C Operating Scan for digital copy of this document...

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