Motorola MC3000 User Manual
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Motorola MC3000 User Manual

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Summary of Contents for Motorola MC3000

  • Page 1 MC3000 User Guide...
  • Page 3 MC3000 User Guide 72E-68899-05 Revision A October 2008...

  • Page 4: Patents

    Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    SMDK information. -03 Rev A Jan 2007 Add 20-key mechanical keypad, Fusion 2.5, BT Profile application. -04 Rev A August 2007 Motorola re-branding, operating system update: OEM version 05.26.0000. -05 Rev A October 2008 Update guide to include WM6.1 configurations.
  • Page 6 MC3000 User Guide...

  • Page 7: Table Of Contents

    Table of Contents Patents..............................ii Revision History............................ iii About This Guide Introduction ............................xi Documentation Set ......................... xi Configurations............................xii Software Versions........................... xii Chapter Descriptions ..........................xv Notational Conventions......................... xv Related Documents and Software ......................xvi Service Information..........................xvi Chapter 1: Getting Started Introduction ............................
  • Page 8 On Device with Windows CE 5.0 (OEM Version 01.16 or higher) ..........1-15 WLAN Radio ..........................1-15 Bluetooth Radio ........................1-15 On Devices with Windows Mobile 6.1 .................... 1-15 Chapter 2: Operating the MC3000 Introduction ............................2-1 Power Button ............................2-1 Keypads ............................... 2-1 Keypad Special Functions ........................
  • Page 9 Table of Contents Operational Modes ........................2-29 Aiming the Mobile Computer ......................2-30 Imager Decode Ranges ......................... 2-31 Direct Part Marking ........................2-33 Resetting the Mobile Computer ......................2-34 Windows CE Devices ........................2-34 Performing a Warm Boot ......................2-34 Performing a Cold Boot ......................
  • Page 10 MC3000 User Guide Device Info Tab ..........................3-21 Services Tab ..........................3-22 Dial-Up Networking Service ..................... 3-22 File Transfer Service ........................ 3-23 OBEX Object Push Service ..................... 3-24 Personal Area Networking Service ..................3-24 Serial Port Service ........................3-25 Headset Service ........................
  • Page 11 Table of Contents Battery Safety Guidelines ........................5-1 Troubleshooting ........................... 5-2 Mobile Computer ..........................5-2 Single Slot Serial/USB Cradle ......................5-4 Four Slot Charge Only Cradle ......................5-5 Four Slot Ethernet Cradle ......................5-6 Four Slot Spare Battery Charger ....................5-6 UBC Adapter ..........................
  • Page 12 MC3000 User Guide...

  • Page 13: About This Guide

    Screens and windows pictured in this guide are samples and may differ from actual screens. NOTE Documentation Set The documentation set for the MC3000 is divided into guides that provide information for specific user needs. Microsoft Applications for Windows Mobile and CE 5.0 User Guide - describes how to use Microsoft •...

  • Page 14: Configurations

    MC3000 User Guide Configurations This guide covers the following configurations: Data Operating Configuration Radios Display Memory Keypads Capture System MC3000R None Color or 32 MB RAM/ 1D laser Windows 28, 38 or 48 monochrome 64 MB Flash or scanner in CE 5.0 Core or...
  • Page 15 About This Guide xiii The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 119581.1.1.1 indicates that the device is running AKU version 1.1.1. OEM Version on Windows Mobile 6.1 Devices To determine the OEM software version on a Windows Mobile 6.1 device: >...
  • Page 16 MC3000 User Guide BTExplorer Software To determine the BTExplorer software version on a Windows Mobile 6.1 or Windows CE 5.0 device: icon > > > BTExplorer Show BTExplorer File About Fusion Software To determine the Fusion software version on a Windows Mobile 6.1 or Windows CE 5.0 device: icon >...

  • Page 17: Chapter Descriptions

    Chapter 1, Getting charge the batteries, remove and replace the Strap/Door assembly and how to start the mobile computer for the first time. MC3000, provides basic instructions for using the mobile computer and navigating • Chapter 2, Operating the the mobile computer software.

  • Page 18: Related Documents And Software

    Software type and version number • Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given specific directions.

  • Page 19: Chapter 1 Getting Started

    Extended life battery (lithium-ion) • Cable(s) • Power supply • Cradles. • Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support immediately. See for contact information. Service Information on page xvi...

  • Page 20: Accessories

    Provides serial host communication capabilities and charges the mobile computer. Single Slot Cradle USB Cable Provides USB communication capabilities and charges the mobile computer. MC3000 Universal Battery Charger Adapts the UBC for use with MC3000 batteries. Adapter (UBC) Stylus Performs pen and mouse functions. Plastic Holster Provides a clip on holder for the mobile computer.

  • Page 21: Parts

    1 - 3 Parts There are three versions of the MC3000 mobile computers, the MC3000 1D/2D Imager (MC3000S or MC3090S), the MC3000 Laser with Rotating Scan Turret (MC3000R or MC3090R) and the MC3090 Gun (MC3090G). For more information on the Rotating Scan Turret, see Figure 1-3 on page 1-4.

  • Page 22: Rotating Scan Turret

    Stylus Holder Latches MC3000R MC3000S MC3000 Imager and MC3000 Laser Mobile Computers (Back View) Figure 1-2 Rotating Scan Turret The MC3000R mobile computer features a Rotating Scan Turret with three position stops. This feature offers greater scanning flexibility. Position Stop...

  • Page 23: Mobile Computer Startup

    Getting Started 1 - 5 Scan LED Charge LED Beeper Indicators Indicator (red/green) (amber) Indicator LED Bar Display Scan Button Keypad Power Scan LED Indicator (red/green) Trigger MC3090G Mobile Computer Figure 1-4 Mobile Computer Startup To start using the mobile computer: Install the main battery.
  • Page 24 1 - 6 MC3000 User Guide On the MC3090G battery, do not remove the battery pull tab. The pull tab is for enabling easy battery CAUTION removal from the device. Insert the battery into the slot, bottom first and press the battery gently into the slot. The battery clip locks the battery into place.

  • Page 25: Battery Charging

    The main battery can be charged before insertion into the mobile computer or after it is installed. There are two main batteries for the MC3000, the Standard Battery and the Extended Life Battery. Either battery can be used, but the Extended Life Battery requires a different Strap/Door Assembly. Use one of the spare battery chargers to charge the main battery (out of the mobile computer) or one of the cradles to charge the main battery while it is installed in the mobile computer.
  • Page 26 See for charging indications. Table 1-2 on page 1-8 To charge the mobile computer using the cables: Connect the MC3000 Communication/Charge Cable to the appropriate power source and connect to the mobile computer. See for accessory setup. Chapter 4, Accessories The mobile computer starts to charge automatically.

  • Page 27: Spare Battery Charging

    Getting Started 1 - 9 Spare Battery Charging There are three accessories that can be used to charge a spare battery: Single Slot Serial/USB Cradle • Four Slot Spare Battery Charger • UBC Adapter. • To charge a spare battery: Connect the charging accessory to the appropriate power source.

  • Page 28: Calibration Screen

    These sample/demo applications are intended to be used by application developers as application development examples. These applications were not developed to support end users. Refer to the Application Guide for Motorola Enterprise Mobility Devices for information about the applications.

  • Page 29: Waking The Mobile Computer

    Getting Started 1 - 11 Waking the Mobile Computer The wakeup condition settings are used to define what actions wake up the mobile computer. The settings are configurable so they are subject to change/update. For more information see, Waking the Mobile Computer on page 2-35.

  • Page 30: Strap/Door Assembly Removal And Replacement (Mc3000S/R)

    1 - 12 MC3000 User Guide Latches Strap/Door Assembly 0.5 in. (12.7 mm) Battery Pull Tab Battery with Pull Tab Battery without Pull Tab Main Battery Removal (MC3090G) Figure 1-11 NOTE The SD card holder is located under the battery. To install the SD card, see Secure Device Card (Windows CE 5.0 Only) on page...

  • Page 31: Strap/Door Assembly Removal And Replacement (Mc3090G)

    Getting Started 1 - 13 Hand Strap Latches Strap/Door Assembly Mounting #00 Phillips Strap Loop Clip Screwdriver Screws Mounting Clip Strap/Door Removal and Replacement (MC3000S/R) Figure 1-12 Strap/Door Assembly Removal and Replacement (MC3090G) The Strap/Door Assembly consists of a hand strap and the battery door. Before removing the Strap/Door Assembly, press the red Power button to turn off the screen and set the mobile computer to suspend mode.

  • Page 32: Turning Off The Radios

    1 - 14 MC3000 User Guide Loop Button Strap/Door Assembly Latches 0.5 in. (12.7 mm) Strap/Door Removal and Replacement (MC3090G) Figure 1-13 Turning Off the Radios On Device with Windows CE 5.0 (OEM Version 01.15 or lower) NOTE To determine the operating system OEM version, see Configurations on page xii.

  • Page 33: Bluetooth Radio

    Getting Started 1 - 15 Select displays in the text box at the top of the window. WLP1: WLP1: In the drop-down list box, select Bluetooth Radio To turn off the Bluetooth radio, tap icon in the task tray and select Bluetooth Disable Bluetooth Bluetooth Icon...
  • Page 34 1 - 16 MC3000 User Guide Opening Wireless Manager Figure 1-17 Select Wireless Manager Wireless Manager Window Figure 1-18 To enable or disable a wireless connection, tap its blue bar. To enable or disable all wireless connections, tap and hold the bar.

  • Page 35: Chapter 2 Operating The Mc3000

    Chapter 2 Operating the MC3000 Introduction This chapter provides basic instructions for using the mobile computer and navigating the mobile computer software. Power Button Press the red Power button to toggle the mobile computer between suspend and resume. When the screen is off the mobile computer is in suspend mode and when the screen is on the mobile computer is on.

  • Page 36: Keypad Special Functions

    2 - 2 MC3000 User Guide Keypad Special Functions The keypad special functions are color coded on the keypads. For example, on the 38-key keypad, the display contrast icon is blue indicating that the blue function key must be selected first along with the F6 key, to increase the display contrast.

  • Page 37: 20-Key Mechanical Keypad

    Operating the MC3000 2 - 3 20-Key Mechanical Keypad The 20-key mechanical keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note, that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
  • Page 38 2 - 4 MC3000 User Guide 20-Key Mechanical Keypad Descriptions (Continued) Table 2-2 Description Numeric keys Produces 0 - 9 numeric characters. period Produces a (.) period. Produces a backspace. Exits the current operation. ENTER Executes a selected item or function.

  • Page 39: 28-Key Keypad

    Operating the MC3000 2 - 5 28-Key Keypad The 28-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values and the alternate ALPHA key (orange) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
  • Page 40 2 - 6 MC3000 User Guide 28-Key Descriptions (Continued) Table 2-3 Description Scroll Left and Right Moves left and right from one item to another. Increases/decreases specified values. Produces a TAB when the blue FUNC key is activated and the right arrow key is pressed.
  • Page 41 Operating the MC3000 2 - 7 28-Key Descriptions (Continued) Table 2-3 Description ALPHA (orange) Press the orange ALPHA key to access the alternate ALPHA characters (shown on the keypad in orange). The icon appears on the taskbar on WinCE devices and icon appears at the bottom of the screen on Windows Mobile 6.1 devices.

  • Page 42: 38-Key Keypad

    2 - 8 MC3000 User Guide 38-Key Keypad The 38-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
  • Page 43 Operating the MC3000 2 - 9 38-Key Descriptions (Continued) Table 2-4 Description Scan (yellow) Used in scanning applications, press to scan a bar code. Scroll Left and Right Moves left and right from one item to another by default. Produces a TAB when the blue FUNC key is activated and the right arrow key is pressed.
  • Page 44 2 - 10 MC3000 User Guide 38-Key Descriptions (Continued) Table 2-4 Description Period/Decimal Point Produces a period for alpha entries and a decimal point for numeric entries. Produces alpha values when the orange ALPHA key is activated. Comma Produces a comma by default.

  • Page 45: 48-Key Keypad

    Operating the MC3000 2 - 11 48-Key Keypad The 48-key keypad contains a Power button, application keys, scroll keys and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note, that keypad functions can be changed by an application so the mobile computer keypad may not function as described.
  • Page 46 2 - 12 MC3000 User Guide 48-Key Descriptions (Continued) Table 2-5 Description Numeric/Scroll/Select Numeric, scroll, select keys. Numeric by default. With the orange key activated, the 2, 4, 6, and 8 keys produce scroll functions and the 5 key produces a select function. With the FUNC key activated, 7 produces the ESC function .

  • Page 47: Windows Ce Demo Window

    Applications window and the two windows provide the sample/demo applications. The sample/demo applications are intended to be used by application developers as application development examples. These applications were not developed to support end users. Refer to the Application Guide for Motorola Enterprise Mobility Devices for the Demo window applications.

  • Page 48: Windows Ce Status Icons

    2 - 14 MC3000 User Guide Windows CE Status Icons The taskbar (at the bottom of the screen) displays the Start button, active programs, battery status and communication status. The taskbar icons are described in 2-6. The taskbar icons display the function status, Table indicate what programs are active and indicate the battery charge status.

  • Page 49: Battery Unknown Icon

    Operating the MC3000 2 - 15 Taskbar Icons (Continued) Table 2-6 Icon Description Indicates that the wireless application radio is not connected to a wireless LAN network. The Bluetooth Enabled icon appears in the task tray and indicates that the Bluetooth radio is on.

  • Page 50: Programs Menu

    5.0 Professional and Windows CE .NET 5.0 Core are displayed in the Programs menu. Refer to the Application ® Guide for Motorola Enterprise Mobility Devices, p/n 72-68901-xx and the Microsoft Applications for Mobile and CE 5.0 User Guide, p/n 72E-78456-xx for application information.

  • Page 51: Task Manager And Properties

    Operating the MC3000 2 - 17 Windows CE .NET 5.0 Core desktop functions include: My Computer: Double-tap the icon to open My Computer. • Recycle Bin: Deleted files remain in the recycle bin until the recycle bin is emptied. Once emptied the files •...

  • Page 52: Properties

    2 - 18 MC3000 User Guide Properties Tap Start > Control Panel > Taskbar and Start Menu ..The Task Manager, Properties window displays, Figure 2-10 on page 2-17. Tap Properties to display the Taskbar and Start Menu, General tab.

  • Page 53: Windows Mobile 6.1 Today Screen

    Operating the MC3000 2 - 19 Windows Mobile 6.1 Today Screen The Today screen displays important information, such as upcoming appointments and status indicators. Tap a section on the screen to open the associated program. Alternatively, tap Start > Today to display the Today screen.

  • Page 54: Command Bar

    2 - 20 MC3000 User Guide Status Icons (Continued) Table 2-7 Icon Function Description Battery Backup battery is very low. Main battery is charging.* Main battery level.* Main battery is very low.* Connectivity Connection is active. ActiveSync error Synchronization is occurring.

  • Page 55: Speaker Icon

    Operating the MC3000 2 - 21 Command Bar Icons (Continued) Table 2-8 Icon Description The Bluetooth Disabled icon appears in the task tray and indicates that the Bluetooth radio is off. The Bluetooth Communication icon appears in the task tray and indicates that the mobile computer is communicating with another Bluetooth device.

  • Page 56: Connectivity Icon

    2 - 22 MC3000 User Guide Battery Icon on the Title Bar Figure 2-17 You can also view the battery status using the Power window. When the main battery power falls below a predetermined level a Main Battery dialog box appears indicating the status of the main battery.

  • Page 57: E-Mail Icon

    Operating the MC3000 2 - 23 Digital Clock Analog Clock Time Icon Format Menu Figure 2-20 To display current date, time and appointments: Tap the Time icon to display the Time and Next Appointment dialog box. Current Date and Time...

  • Page 58: Locking The Mobile Computer (Windows Mobile 6.1 Only)

    2 - 24 MC3000 User Guide Multiple Notifications Icon Figure 2-23 Locking the Mobile Computer (Windows Mobile 6.1 Only) Use the Device Lock feature to prevent use of the device. Note that when locked, the mobile computer does not respond to screen or keypad input.

  • Page 59: Entering Information

    • computer. For more information on ActiveSync, refer to the MC3000 Integrator Guide. Entering Information Using Keypad The 28, 38 and 48-key alphanumeric keypads produce the 26-character alphabet (A - Z), numbers (0 - 9), function keys and assorted characters.

  • Page 60: Using A Bluetooth Headset

    2 - 26 MC3000 User Guide Using a Bluetooth Headset You can use a Bluetooth headset for audio communication when an audio enabled application is used. See for information on connecting a Bluetooth device to the mobile computer. Ensure that Chapter 3, Using Bluetooth the mobile computer’s volume is set appropriately before putting the headset on.

  • Page 61: Scan Led Indicators

    Practice quickly shows what tolerances to work within. NOTE Contact the Motorola Enterprise Mobility Support Center if chronic scanning difficulties develop. Decoding of properly printed bar codes should be quick and effortless.
  • Page 62 2 - 28 MC3000 User Guide 30.48 22.86 Note: Typical performance at 73˚ F (23˚ C) on high quality symbols. 15.25 7.62 MC3000 7.62 5 mil 7.5 mil 15.25 10 mil 10.8 22.86 UPC A 12.7 20 mil 17.9 30.48 40 mil 26.4...

  • Page 63: Imaging

    Operating the MC3000 2 - 29 MC3000 Laser Decode Ranges (Continued) Table 2-10 Ranges Bar Code Density Near 20 mil 1.4 in 17.9 in 3.56 cm 45.47 cm 40 mil 2.4 in 26.4 in 6.10 cm 67.06 cm 55 mil 3.4 in...

  • Page 64: Aiming The Mobile Computer

    2 - 30 MC3000 User Guide Pick List Mode Pick List mode allows the user to selectively decode a bar code when more than one bar code is in the mobile computer’s field of view. By moving the aiming crosshair over the wanted bar code the user can selectively read only the required bar code.

  • Page 65: Imager Decode Ranges

    Operating the MC3000 2 - 31 Pick List Mode with Multiple Bar Codes in Aiming Pattern Figure 2-32 The aiming pattern is smaller when the Imager is closer to the symbol and larger when it is farther from the symbol. Scan symbols with smaller bars or elements (mil size) closer to the unit and those with larger bars or elements (mil size) farther from the unit.
  • Page 66 2 - 32 MC3000 User Guide 15.24 12.7 10.16 Note: Typical performance at 73˚ F (23˚ C) on high quality symbols. 7.62 5.08 2.54 MC3000 2.54 5.08 5 mil PDF417 6.67 mil 7.62 7.5 mil 10.7 10.16 PDF417 10 mil 11.1...

  • Page 67: Direct Part Marking

    Operating the MC3000 2 - 33 MC3000 Imager Decode Ranges (Continued) Table 2-11 Ranges Bar Code Density Near PDF417 6.67 mil 5.3 in 7.7 in 13.46 cm 19.56 cm PDF417 10 mil 4.3 in 11.1 in 10.92 cm 28.19 cm PDF417 15 mil 3.8 in...

  • Page 68: Resetting The Mobile Computer

    To perform a warm boot on 28, 38 and 48-key keypad configurations: Press and simultaneously hold 7, 9 and Power. Do not hold down any other keys or buttons. As the mobile computer initializes MC3000 demo window appears. Files that remain open during a warm boot may not be retained.

  • Page 69: Windows Mobile 6.1 Devices

    Operating the MC3000 2 - 35 Calibrate the touch screen. See to calibrate the mobile computer screen. Calibration Screen on page 1-10 Windows Mobile 6.1 Devices There are two reset functions, warm boot and cold boot. A warm boot restarts the mobile computer and closes all running programs.

  • Page 70: File System Directory Structure

    2 - 36 MC3000 User Guide Wakeup Default Settings (Continued) Table 2-12 Condition for Wakeup Power Button Automatic Time-out The scan triggered is pressed. The screen is touched. Wireless LAN activity is detected. File System Directory Structure The mobile computer directory structure displays all of the file folders. The pre-installed folders are in flash file system memory and optional removable storage devices (SD storage cards).
  • Page 71 Operating the MC3000 2 - 37 that the wireless application radio is connected to a wireless LAN network. If the WLAN radio is not connected or if the signal strength is not “Good” or better, contact the network administrator. Wireless Applications Icons, Signal Strength Descriptions...
  • Page 72 2 - 38 MC3000 User Guide...

  • Page 73: Chapter 3 Using Bluetooth

    • Channel Maintenance - A method for periodically re-evaluating the channels. When AFH is enabled, the Bluetooth radio “hops-around” (instead of through) the 802.11b high-rate channels. AFH coexistence allows Motorola mobile computers to operate in any infrastructure. AFH is always enabled in the MC3000.

  • Page 74: Security

    3 - 2 MC3000 User Guide class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space. NOTE It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.

  • Page 75: Enabling Bluetooth

    Using Bluetooth 3 - 3 Figure 3-1 Disable Bluetooth Enabling Bluetooth To enable Bluetooth, tap icon > . The icon changes to indicate that Bluetooth Bluetooth Enable Bluetooth Bluetooth is enabled. Figure 3-2 Enable Bluetooth Bluetooth Power States Cold Boot When a cold boot is performed on the mobile computer, Bluetooth turns off.

  • Page 76: Suspend

    3 - 4 MC3000 User Guide Suspend When the mobile computer suspends, Bluetooth turns off. NOTE When the mobile computer is placed in suspend mode, the Bluetooth radio mode powers off and the piconet (Bluetooth connection) is dropped. When the mobile computer resumes, it could take up to 10 seconds for the Bluetooth radio driver to re-initialize the radio.

  • Page 77: Modes

    Using Bluetooth 3 - 5 Modes The BTExplorer application has two mode for managing Bluetooth connections: Wizard Mode and Explorer Mode. The Wizard Mode is for novice Bluetooth users and the Explorer Mode is for experienced Bluetooth users. Wizard Mode Wizard Mode provides a simple step by step process for discovering and connecting to Bluetooth devices.
  • Page 78 3 - 6 MC3000 User Guide Figure 3-5 Select Remote Device Window NOTE Devices discovered previously are listed to save time. To start a new device discovery, tap and hold and select Discover Devices from the menu. 5. Select a device from the list and then tap .

  • Page 79: Explorer Mode

    Using Bluetooth 3 - 7 Figure 3-7 Connection Summary Window 9. Tap to connect to the service. Connect The following actions are available in the drop-down list (actions may vary depending upon configurations): • Explore Services on Remote Device • Pair with a Remote Device •...

  • Page 80: Discovering Bluetooth Device(S)

    You can also use the “tap and hold” technique to view available options. Scroll bars and view options are like those you’re familiar with on your Windows desktop. The tree structure lists the following sub-items: • Local Device - This MC3000 mobile computer • Remote Device - Other Bluetooth devices •...

  • Page 81: Bonding With Discovered Device(S)

    Using Bluetooth 3 - 9 Figure 3-10 Discover Devices 5. The discovered devices display in the folder. Untrusted Devices Figure 3-11 Discovered Devices Listed in Untrusted Folder Bonding with Discovered Device(s) A bond is a relationship created between the mobile computer and another Bluetooth device in order to exchange information in a secure manner.
  • Page 82 3 - 10 MC3000 User Guide Figure 3-12 Pair a Remote Device 3. Select from the pop-up menu. Pair 4. On the mobile computer, the window appears. PIN Code Request Figure 3-13 PIN Code Request Window 5. In the text box, enter the PIN number (between 1 and 16 characters) and then tap OK.

  • Page 83: Renaming A Bonded Device

    Using Bluetooth 3 - 11 Renaming a Bonded Device If it is necessary to rename a bonded device, it can be done from the window. BTExplorer 1. Launch BTExplorer 2. Tap and hold the device to rename and select in the pop-up menu. Rename Figure 3-15 Rename Device Selection Dialog Box...

  • Page 84: Accepting A Bond

    3 - 12 MC3000 User Guide Figure 3-17 Delete a Bonded Device 3. A confirmation dialog appears. Tap Yes. Accepting a Bond When a remote device wants to bond with a mobile computer you give permission by entering a PIN when requested.
  • Page 85 Using Bluetooth 3 - 13 Discovering Services Before services can be used, you must first discover remote devices and then bond to those devices. To determine what services are available on a bonded remote device: 1. Tap the icon and select Bluetooth Show BTExplorer 2.

  • Page 86: File Transfer Services

    3 - 14 MC3000 User Guide File Transfer Services NOTE Shared folders are a security risk. To transfer files between the mobile computer and another Bluetooth enabled device: 1. Ensure the mobile computer is discoverable and connectable. See Bluetooth Settings on page 3-21.

  • Page 87: Delete File

    Using Bluetooth 3 - 15 Delete File To delete a file from the remote device: 1. Tap and hold on the file and select Delete 2. In the dialog box tap Delete Remote Device File Get File To copy a file from a remote device: 1.
  • Page 88 3 - 16 MC3000 User Guide Prior to creating a connection, ensure the following: • Bluetooth phone is turned on. • Bluetooth phone is discoverable. (Some phones may also need to be pairable in order to accept a bonding request. For more information, refer to the phone documentation.) •...

  • Page 89: Add A Dial-Up Entry

    Using Bluetooth 3 - 17 Figure 3-23 Network Log On Window 10. In the text box, enter the user name for this connection. User name: 11. In the text box, enter the password for this connection. Password: 12. In the text box, enter the domain for this connection, if required.

  • Page 90: Obex Object Push Services

    3 - 18 MC3000 User Guide 3. In the text box, enter a name for this connection. Name for the connection 4. In the text box, enter the country code for the country that you are calling. Country Code 5. In the text box, enter the area code.

  • Page 91: Headset Services

    Using Bluetooth 3 - 19 Figure 3-25 OBEX Object Push Window 7. In the drop-down list, select Action Send A Picture 8. Tap . The window appears. Send Local Picture Figure 3-26 Send Local Picture Window 9. Navigate to the picture that you want to send to the other device. 10.

  • Page 92: Serial Port Services

    3 - 20 MC3000 User Guide 5. Tap the remote device folder. 6. Tap and hold on the remote device and select . A headset service item appears. Explore 7. Tap and hold on the headset service name and select Connect 8.

  • Page 93: Personal Area Network Services

    Using Bluetooth 3 - 21 Personal Area Network Services Connect two or more Bluetooth devices to share files, collaborate or play multi player games. To establish a Personal Area Network connection: 1. Ensure the mobile computer is discoverable and connectable. See Bluetooth Settings on page 3-21.

  • Page 94: Services Tab

    3 - 22 MC3000 User Guide Services Tab For security reason, by default services are not enabled. Use the tab to add or delete Bluetooth services. Services Figure 3-29 BTExplorer Settings - Services Tab To add a service: 1. Tap .

  • Page 95: File Transfer Service

    Using Bluetooth 3 - 23 Figure 3-31 Add Local Service Window Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list; None Authenticate Authenticate/Encrypt Local COM Port Select the COM port. Select COM1 to use a modem or other device that is connected to the connector on the bottom of the mobile computer.

  • Page 96: Obex Object Push Service

    3 - 24 MC3000 User Guide OBEX Object Push Service OBEX Object Push allows contacts, business cards, pictures, appointments, and tasks to be pushed to the device by other Bluetooth devices. Figure 3-33 OBEX Exchange Information Window Service Name Displays the name of the service.

  • Page 97: Serial Port Service

    Using Bluetooth 3 - 25 Service Security Select the type of security from the drop-down list; None Authenticate Authenticate/Encrypt Support Group Ad-Hoc Select to enable Ad-Hoc networking. Networking Serial Port Service Serial port allows COM ports to be accessed by other Bluetooth devices. Figure 3-35 Serial Port Service Window Service Name...

  • Page 98: Security Tab

    3 - 26 MC3000 User Guide Figure 3-36 Headset Service Window Service Name Displays the name of the service. Security Tab To adjust the security settings for an individual service, select the tab first, then select the individual Services service, then...

  • Page 99: Virtual Com Port Tab

    Using Bluetooth 3 - 27 Figure 3-38 BTExplorer Settings - Discovery Tab Inquiry Length Sets the amount of time that the mobile computer takes to discover Bluetooth devices in the area. Name Discovery Mode Select either Automatic or manual. Discovered Devices Deletes all discovered devices and link keys.

  • Page 100: Miscellaneous Tab

    3 - 28 MC3000 User Guide Figure 3-40 COM Port Connection Miscellaneous Tab Figure 3-41 BTExplorer Settings - Miscellaneous Tab Highlight Connections Select the connection type to highlight when connected. In the Wizard Mode, the only option is Favorites or None. In the Explorer Mode the options are...

  • Page 101: Chapter 4 Accessories

    Chapter 4 Accessories Introduction The MC3000 accessories provide a variety of product support capabilities. Accessories include cradles, cables, spare battery chargers and SD cards. Cradles • The Single Slot Serial/USB cradle charges the mobile computer main battery and/or a spare battery. It also synchronizes the mobile computer with a host computer through either a serial or a USB connection.

  • Page 102: Sd Card

    • Provides serial connection through the serial pass-through port for communication with a serial device, such as a host computer. For communication setup procedures, refer to the MC3000 Integrator Guide. • Provides USB connection through the USB pass-through port for communication with a USB device, such as a host computer.

  • Page 103: Led Charge Indications

    Accessories 4 - 3 USB Port Serial Port Spare Battery Indicator Spare Battery LED Bar Charging Slot Battery Clip Charge LED Indicator (amber) Power Port Mobile Computer Slot Spare Battery Charging Figure 4-1 Single Slot Serial/USB Cradle 2. When charging is complete, remove the mobile computer from the mobile computer slot. To charge the spare battery: 1.
  • Page 104 4 - 4 MC3000 User Guide Table 4-1 LED Charging Status Indicators Indication Mobile Computer Charging (LED on mobile computer) Mobile computer not placed correctly in the cradle; cable not connected correctly; charger is not powered. Fast Blinking Amber Error in charging; check placement of mobile computer.

  • Page 105: Four Slot Cradles

    Accessories 4 - 5 Four Slot Cradles Ensure that you follow the guidelines for battery safety described in CAUTION Battery Safety Guidelines on page 5-1. There are two four slot cradles, Four Slot Charge Only cradle and Four Slot Ethernet cradle. The Four Slot Ethernet cradle provides Ethernet communications.

  • Page 106: Led Charge Indications

    4 - 6 MC3000 User Guide LED Charge Indications The Four Slot cradles use the mobile computer amber Charge LED Indicator to indicate the battery charging status. See for charging status indications. Table 4-1 on page 4-4 Power LED The green Power LED (only on the Four Slot Charge Only cradle) lights to indicate that the Four Slot Charge Only cradle is connected to a power source.

  • Page 107: Four Slot Spare Battery Charger

    Spare Battery Charging To charge up to four MC3000 spare batteries: 1. Insert the spare battery into the spare battery charging slot, bottom first. 2. Pivot the top of the battery down onto the contact pins.

  • Page 108: Led Charge Indications

    • Provide serial connection through the serial pass-through port for communication with a serial device, such as a host computer. For communication setup procedures, refer to the MC3000 Integrator Guide. • Provide USB connection through the USB pass-through port for communication with a USB device, such as a host computer.

  • Page 109: Battery Charging And Operating Power

    1. Connect the MC3000 Communication/Charge cable power input connector to the Symbol approved power source. 2. Slide the bottom of the mobile computer into the MC3000 connector end of the MC3000 Communication/Charge cable and gently press in until the snaps latch into the mobile computer.

  • Page 110: Universal Battery Charger (Ubc) Adapter

    4 - 10 MC3000 User Guide Universal Battery Charger (UBC) Adapter Ensure that you follow the guidelines for battery safety described in CAUTION Battery Safety Guidelines on page 5-1. The UBC Adapter can be used with a power supply as a standalone spare battery charger or it can be used with the four station UBC2000 to simultaneously charge up to four spare batteries.
  • Page 111 Accessories 4 - 11 POWER READY or STANDBY or FAULT (Green) (Flashing Yellow) (Solid Yellow) CHARGING (Solid Yellow) Figure 4-6 UBC Adapter LEDs Table 4-2 UBC Adapter Charge LED Status Indications Indication Description POWER Green Power is connected to the UBC Adapter. READY or Green Charging complete.

  • Page 112: Secure Device Card (Windows Ce 5.0 Only)

    NOTE Select SD cards with environmental and/or the write cycle performance specifications that meet or exceed the application requirements. 2GB SD Memory Cards are supported on MC3000 with OEM Version 05.26.0000 and higher. To insert the SD card: 1. Remove the battery (see Main Battery Removal on page 1-11).

  • Page 113: Plastic Holster

    Accessories 4 - 13 Plastic Holster The Plastic Holster provides a holder for the mobile computer. It consists of a mobile computer holder and a detachable belt clip. Press the release button to remove the detachable belt clip. Release Button Detachable Belt Clip Mobile Computer Holder Figure 4-8...
  • Page 114 4 - 14 MC3000 User Guide Insert Mobile Computer Remove Mobile Computer Figure 4-10 Insert and Remove the Mobile Computer...

  • Page 115: Fabric Holster

    Accessories 4 - 15 Fabric Holster The Fabric Holster provides a soft holder for the mobile computer. It consists of a fabric mobile computer holder, a detachable shoulder strap and a detachable belt clip. Press the release button to remove the detachable belt clip. to remove the detachable clip see to attach the Fabric Holster to a belt Figure 4-11...

  • Page 116: Shoulder Strap

    4 - 16 MC3000 User Guide Shoulder Strap Remove the detachable belt clip (see 4-15) and attach the shoulder strap. Figure 4-11 on page Shoulder Strap Clip Release Figure 4-13 Attach the Fabric Holster To the Shoulder Strap The Fabric Holster holds the mobile computer on a belt or waist band.

  • Page 117: Chapter 5 Maintenance And Troubleshooting

    Particular care should be taken where the device is charged in a non-commercial environment. Do not use incompatible batteries and chargers. If you have any questions about the compatibility of a • battery or a charger, contact Motorola Enterprise Mobility support. See Service Information on page xvi contact information.

  • Page 118: Troubleshooting

    Do not place battery into a microwave oven or dryer. Do not dispose of batteries in fire. • If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange • for inspection. See for contact information.
  • Page 119 Incorrect cable See the system administrator or refer to the MC3000 Integrator configuration. Guide. Communication See the system administrator or refer to the MC3000 Integrator software was Guide.

  • Page 120: Single Slot Serial/Usb Cradle

    5 - 4 MC3000 User Guide Table 5-1 Troubleshooting the Mobile Computer (Continued) Problem Cause Solution The mobile computer Scanning application Verify that the mobile computer is loaded with a scanning does not accept scan is not loaded. application. See the system administrator.

  • Page 121: Four Slot Charge Only Cradle

    Incorrect cable configuration. See the system administrator or refer to the MC3000 incomplete. Integrator Guide. Communication software is See the system administrator or refer to the MC3000 not installed or configured Integrator Guide.

  • Page 122: Four Slot Ethernet Cradle

    5 - 6 MC3000 User Guide Four Slot Ethernet Cradle Table 5-4 Troubleshooting the Four Slot Ethernet Cradle Problem Cause Solution Mobile computer amber Cradle is not receiving power. Ensure the power cable is connected securely to Charge LED Indicator does both the cradle and to AC power.

  • Page 123: Ubc Adapter

    Maintenance and Troubleshooting 5 - 7 Table 5-5 Troubleshooting the Four Slot Spare Battery Charger (Continued) Symptom Possible Cause Solution Spare battery is not Charger is not Ensure the power cable is connected securely to both the charger charging. receiving power. and to AC power.

  • Page 124: Cables

    Reattach cable to mobile computer and retransmit. communication, no mobile computer during data was communication. transmitted, or Incorrect cable See the system administrator or refer to the MC3000 Integrator transmitted data was configuration. Guide. incomplete. Communication See the system administrator or refer to the MC3000 Integrator software is not installed Guide.

  • Page 125: Appendix A Technical Specifications

    Appendix A Technical Specifications Mobile Computer and Accessory Technical Specifications summarizes the mobile computer technical specifications and intended operating environments. Table A-1 summarizes the accessory technical specifications and the intended operating environments. Table A-2 Table A-1 Mobile Computer Technical Specifications Item Description Operating Temperature...
  • Page 126 A - 2 MC3000 User Guide Table A-1 Mobile Computer Technical Specifications (Continued) Item Description Dimensions MC3000S: 7.43 in L x 3.18 in W x 1.76 in D (188.7 mm L x 80.8 mm W x 44.6 mm D) MC3000R: 8.33 in L x 3.18 in W x 1.57 in D...
  • Page 127 Technical Specifications A - 3 Table A-1 Mobile Computer Technical Specifications (Continued) Item Description Data Capture: Code 39, code 128, code 93, codabar, code 11, discrete 2 of 5, EAN-3, EAN-13, 1-D Decode Capability* EAN-128, interleaved 2 of 5, UPCA, UPCE and UPC/EAN supplements, chinese 2 of 5 (OEM version 05.26.000 and higher).
  • Page 128 A - 4 MC3000 User Guide Table A-2 Accessory Specifications (Continued) Single Slot Four Slot Charge Four Slot Universal Serial/USB Cables Only and Spare Battery Battery Charger Cradle Ethernet Cradles Charger (UBC) Adapter Power 12V, 3.3 A 5.4V, 3 12V, 9 A 12V, 3.3 A...

  • Page 129: Appendix B Keypad Functions/Special Characters

    Appendix B Keypad Functions/Special Characters Introduction This appendix contains the keypad functions/special characters for the MC3000 keypads. Each function/special character is included in the table along with how the function/special character is generated. Keypads The mobile computer is available with one of four keypads: •...
  • Page 130 B - 2 MC3000 User Guide 38-Key Keypad 48-Key Keypad 28-Key Keypad Figure B-1 Keypads Table B-1 Special Character Generation Map 28-Key Keypad Key 38-Key Keypad Key 48-Key Keypad Key Special Sequence, Special Sequence, Special Sequence, Special Character Character Generation...
  • Page 131 Keypad Functions/Special Characters B - 3 Table B-1 Special Character Generation Map (Continued) 28-Key Keypad Key 38-Key Keypad Key 48-Key Keypad Key Special Sequence, Special Sequence, Special Sequence, Special Character Character Generation Character Generation Character Generation Use the Keyboard Input FUNC + 6 FUNC + V Panel*...
  • Page 132 B - 4 MC3000 User Guide Table B-1 Special Character Generation Map (Continued) 28-Key Keypad Key 38-Key Keypad Key 48-Key Keypad Key Special Sequence, Special Sequence, Special Sequence, Special Character Character Generation Character Generation Character Generation Use the Keyboard Input...

  • Page 133: Appendix C Regulatory

    Appendix C Regulatory Introduction This appendix contains the accessory power supply regulatory compliance statements. Accessory Power Supply Regulatory Compliance Table C-1 Accessory Power Supplies, Regulatory Compliance Statements Accessory Power Supplies Regulatory Compliance Statements Single Slot Serial/USB Cradle Use only a Symbol-approved power supply output rated 12 VDC and minimum 3.3 Power Supply A.
  • Page 134 C - 2 MC3000 User Guide Table C-1 Accessory Power Supplies, Regulatory Compliance Statements Accessory Power Supplies Regulatory Compliance Statements Four Slot Charge Only Cradle Use only a Symbol-approved power supply output rated 12 VDC and minimum 9 Power Supply A.

  • Page 135: Glossary

    802.11/802.11abg. A radio protocol that may be used by the WLAN radio card. Access Point. Access Point (AP) refers to Motorola’s Ethernet Access Point. It is a piece of communications equipment that manages communications between the host computer system and one or more wireless terminals. An AP connects to a wired Ethernet LAN and acts as a bridge between the Ethernet wired network and IEEE 802.11 interoperable...
  • Page 136 Glossary - 2 MC3000 User Guide Bar. The dark element in a printed bar code symbol. Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin.
  • Page 137 Glossary - 3 Check Digit. A digit used to verify a correct symbol decode. The scanner inserts the decoded data into an arithmetic formula and checks that the resulting number matches the encoded check digit. Check digits are required for UPC but are optional for other symbologies.
  • Page 138 Glossary - 4 MC3000 User Guide Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide. The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded.
  • Page 139 Glossary - 5 Hz. Hertz; A unit of frequency equal to one cycle per second. Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control. IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation.
  • Page 140 Glossary - 6 MC3000 User Guide laser scanner. A type of bar code reader that uses a beam of laser light. LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb.
  • Page 141 Glossary - 7 Percent Decode. The average probability that a single scan of a bar code would result in a successful decode. In a well-designed bar code scanning system, that probability should approach near 100%. Quiet Zone. A clear space, containing no dark marks, which precedes the start character of a bar code symbol and follows the stop character.
  • Page 142 Glossary - 8 MC3000 User Guide Self-Checking Code. A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol. Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
  • Page 143 Glossary - 9 UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States. Visible Laser Diode (VLD).
  • Page 144 Glossary - 10 MC3000 User Guide...
  • Page 145 LED indicators ..... . 4-10 MC3000 communication/charge cables ..4-9 active and indicate programs ....2-14 battery charging .
  • Page 146 Index - 2 MC3000 User Guide beeper volume ......2-2 four slot charge only cradle ... . . 4-1, 4-5 Bluetooth .
  • Page 147 ....... 5-1 MC3000 communication/charge cables ... 4-8 battery charging .
  • Page 148 Index - 4 MC3000 User Guide smart raster ......2-29 serial charge cable ..... . . 1-8, 4-8 plastic holster .
  • Page 149 Index - 5 UBC adapter ....1-2, 1-8, 1-9, 4-1 battery charging ......4-10 LED indicators .
  • Page 150 Index - 6 MC3000 User Guide...
  • Page 152 1-800-927-9626 http://www.motorola.com/enterprisemobility MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners. © Motorola, Inc. 2008...

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