Contact Us - 3Com 4500G Getting Started Manual

90 A : O
PPENDIX BTAINING
Access Software
Downloads

Contact Us

Telephone Technical
Support and Repair
S Y 3C
UPPORT FOR OUR OM
the success of your networking projects. For more information on 3Com
Extended Warranty and Professional Services, see:
http://www.3com.com/
Contact your authorized 3Com reseller or 3Com for additional product and
support information. See the table of access numbers later in this appendix.
You are entitled to bug fix / maintenance releases for the version of
software that you initially purchased with your 3Com product. To obtain
access to this software, you need to register your product and then use the
Serial Number as your login. Restricted Software is available at:
http://eSupport.3com.com/
To obtain software releases that follow the software version that you
originally purchased, 3Com recommends that you buy an Express or
Guardian contract, a Software Upgrades contract, or an equivalent support
contract from 3Com or your reseller. Support contracts that include
software upgrades cover feature enhancements, incremental functionality,
and bug fixes, but they do not include software that is released by 3Com as
a separately ordered product. Separately orderable software releases and
licenses are listed in the 3Com Price List and are available for purchase from
your 3Com reseller.
3Com offers telephone, internet, and e-mail access to technical support
and repair services. To access these services for your region, use the
appropriate telephone number, URL, or e-mail address from the table in the
next section.
To obtain telephone support as part of your warranty and other service
benefits, you must first register your product at:
http://eSupport.3com.com/
P
RODUCTS