Barco AMM215WTD User Manual page 41

Important information
Description of Warranty
BARCO warrants to the first Buyer (Buyer) that the product purchased when shipped in its original container
will conform to BARCO specifications, and to any BARCO approved specifications furnished to BARCO by the
Buyer, and will be free of defects in materials and workmanship. BARCO warrants that the product purchased
is manufactured from new components which meet BARCO standards, quality and specifications.
Subject to the conditions and limitations set forth below, BARCO will, at its option, either repair any component
of its products that prove defective by reason of improper workmanship or materials or BARCO has the
exclusive right to replace with refurbished units or with an equivalent product. BARCO warrants that the
components used for repair, refurbished units or equivalent product will meet BARCO standards, quality and
specifications.
Commencement and Duration of Warranty
The product purchased will be warranted for a period of eighteen (18) months (excluding the LCD panel,
touchscreen, and the protection filter) from the date of shipment.
LCD panels and touchscreens are warranted for a period of twelve (12) months from the date of shipment.
Protection filters are not warranted as damage to the protection filter is considered to be normal wear and tear
and can be replaced at Buyer's cost.
Components used for repair, refurbished units or equivalent product will be warranted for a period of twelve
(12) months from the date of repair.
Limitation of Warranty
This limited warranty does not cover any damage to this product or other non- BARCO products that results
from any of the following: improper installation or operation; accident; abuse; misuse; natural disaster; war;
insufficient or excessive electrical supply; abnormal mechanical or environmental conditions; any
unauthorized disassembly, repair or modification; normal wear and tear; tampering by anyone other than an
BARCO engineer or an BARCO Authorized Service Center (ASC); the use of supplies, consumable items and
conditions beyond the control of BARCO, such as common carrier provided equipment and/or facilities;
operation of BARCO product in excess of the specifications. This limited warranty also does not apply to any
product that has not been handled or packaged correctly, that has been sold as second-hand or has been
resold contrary to the US export regulations, on which the original identification information (i.e. serial number,
rating and/or warranty label) has been altered, obliterated or removed.
In Warranty
BARCO or its ASC will repair or replace if defective in material or workmanship without cost, for a period of
eighteen (18) months, (LCD panels and touchscreens for a period of twelve (12) months) after the date of
shipment.
Buyer must notify BARCO or its ASC of the defect before expiration of the warranty period, and request an
RMA number. If the configuration has been modified in any manner, the product must be returned to its
original configuration before any warranty service will be performed by BARCO or its ASC. No goods are to be
returned to BARCO or its ASC without prior authorization. Buyer will be responsible for packaging (preferably
original container) and shipping the defective goods to BARCO or its ASC, shipping charges prepaid.
BARCO or its ASC will return the in warranty product, at no cost to the buyer.
Out-of-Warranty
BARCO or its ASC will repair or replace if defective in material or workmanship with fee, any product which the
warranty period has expired (out-of-warranty).
Buyer must notify BARCO or its ASC of the defect and request an RMA number. If the configuration has been
modified in any manner, the product must be returned to its original configuration before any service will be
performed by BARCO or its ASC. No goods are to be returned to BARCO or its ASC without prior
authorization. Buyer will be responsible for packaging (preferably original container) and shipping the
defective goods to BARCO or its ASC, shipping charges prepaid.
BARCO or its ASC will return the out-of-warranty product, at cost to the buyer.
R5912860 /13 AMM215WTD 41