British Telecom Fsk Clip Clid Enhancements; Sip Acd Agent Login; Etsi Dtmf Caller Id - Mitel MiVoice Office 250 Installation And Administration Manual

In Database Programming, Peer-to-Peer Audio has been renamed Peer-To-Peer Media.

BRITISH TELECOM FSK CLIP CLID Enhancements

MiVoice Office 250 Release 6.1 allows the decoding of Calling Line Identification (CLID) information
in countries which use variations of BT CLIP (British Telecom Calling Line Identification Presentation)
signaling on analog trunks.
BT CLIP replaces ETSI DTMF Caller ID.
BT CLIP supports the delivery of Caller ID information on analog trunks in the UK, and the standard
is commonly known as BT CLIP. BT CLIP is an on-hook capability that provides the user with
information about the caller before actually answering a call.
A new trunk Service Type and timer parameters are added in MiVoice Office 250 Database
Programming to support BT CLIP.
When configuring a Loop Start trunk, the Service Type options now include Bellcore FSK Caller ID
and British Telecom FSK.

SIP ACD Agent Login

SIP endpoints - including a SIP DECT, SIP Softphone, and a Mitel Phone Manager Softphone to
login in to and logout from an ACD queue is supported.
SIP phones can be added to a Basic or UCD Hunt Group member list. Calls routed to a particular
Hunt Group may be directed to a SIP phone.
For a SIP phone to use the ACD features (Log in, Log out, Wrap-Up Terminate), an OAI application
must be used in conjunction with the SIP phone. Mitel Phone Manager is the recommended
application.
The ACD feature codes cannot be dialled using a SIP phone.

ETSI DTMF Caller ID

MiVoice Office 250 no longer supports ETSI DTMF signaling for caller information.
When configuring a Loop Start trunk, the Service Type options now include Bellcore FSK Caller ID
and British Telecom FSK.
MiVoice Office 250 New Features
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