Wireless Networking Problems - Toshiba A8-S8513 User Manual

192
If Something Goes Wrong
Resolving a hardware conflict

Wireless networking problems

NOTE
❖
If your computer is equipped with an internal Wi-Fi adapter,
verify that the Wi-Fi antenna switch is on (the Wi-Fi light
will be lit).
NOTE
❖
Verify that signal strength is good using the utility provided
with the Wi-Fi
❖
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
❖
Verify that the Service Set Identifier (SSID), or network name,
is correct—i.e., that it matches the SSID assigned to the access
point you are attempting to connect through. SSIDs are case-
sensitive. Toshiba provides a Client Manager utility for setting
and managing SSIDs.
❖
Check Control Panel's Device Manager to verify that the
Wi-Fi
is loaded. Carefully note any error messages—these will be
very helpful if you should confer with a support technician at a
later time.
❖
Verify that the network connection is configured to obtain its
Internet Protocol (IP) address dynamically:
1
This section provides general troubleshooting tips for
networking problems, specifically wireless
networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology,
please see Windows
computer technician.
To determine if your computer has an internal Wi-Fi
the device list in Device Manager (part of the Windows
Panel). Some Toshiba models may have a Wi-Fi
even though they do not have an internal Wi-Fi
®
adapter.
®
adapter is recognized by Windows
Click Start, and then Network.
®
Help and Support or contact your
®
(Wi-Fi )
®
adapter, check
®
Control
®
antenna switch
®
adapter.
®
, and that the driver