Wireless Networking Problems - Toshiba Portege Z20-B Series User Manual

Wireless networking problems

NOTE
❖
If your device is equipped with an internal Wi-Fi adapter,
verify that Airplane mode is OFF, see
communications" on page
❖
Verify that your device can detect access points or
routers. If it can detect a Wi-Fi access point or router
then it may be a configuration issue.
❖
Verify that signal strength is good using the utility
provided with the Wi-Fi adapter.
❖
If another computer is on the same network, verify that it
has network access, and can connect to the Internet. If,
for example, the other computer cannot browse to a
public Web site, the ISP's (Internet Service Provider)
service may be disrupted.
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct
to the access point you are attempting to connect
through. SSIDs are case-sensitive.
❖
Check the Windows Control Panel's Device Manager to
verify that the Wi-Fi adapter is recognized by the
Windows operating system, and that the driver is
loaded. To access the Device Manager, in the
field, type
select
Launch the Device Manager and carefully note any error
messages
confer with a support technician at a later time.
NOTE
If Something Goes Wrong
Wireless networking problems
This section provides general troubleshooting tips for
networking problems, specifically wireless (Wi-Fi)
networking.
The terms and concepts used assume a basic
understanding of networks, and may be for more
advanced users. If you need assistance or if you are not
familiar with the terminology, please see Windows Help
and Support or contact your computer technician.
-
Device Manager
System and security
-
these will be very helpful if you should
To enable/disable the wireless antenna, press the
+ ( )
FN keys or
located under
Networks
communications" on page
103.
i.e., that it matches the SSID assigned
. Touch
, and then
use the
Airplane mode
, see "Setting up for
103.
145
"Setting up for
Search
Device Manager
.
System
switch
,