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If Something Goes Wrong
Wireless networking problems
The printer will not print what you see on the
screen.
Many programs display information on the screen differently
from the way they print it. See if your program has a print
preview mode. This mode lets you see your work exactly as
it will print. Contact the software manufacturer for more
information.
Wireless networking problems
NOTE
This section provides general troubleshooting tips for
networking problems, specifically wireless (Wi-Fi
networking.
The terms and concepts used assume a basic
understanding of networks, and may be for more
advanced users. If you need assistance or if you are not
familiar with the terminology, please see Windows
and Support or contact your computer technician.
If your computer is equipped with an internal Wi-Fi
O
adapter, verify that Airplane mode is OFF (the wireless
indicator light
Verify that your computer can detect access points or
O
routers. If it can detect a Wi-Fi
then it may be a configuration issue.
Verify that signal strength is good using the utility
O
provided with the Wi-Fi
If another computer is on the same network, verify that it
O
has network access, and can connect to the Internet. If,
for example, the other computer cannot browse to a
public Web site, the ISP's (Internet Service Provider)
service may be disrupted.
Verify that the Service Set Identifier (SSID), or network
O
name, is correct
to the access point you are attempting to connect
through. SSIDs are case-sensitive.
will be lit).
®
access point or router
®
adapter.
-
i.e., that it matches the SSID assigned
®
)
®
Help
®
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