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Chapter 6
Diagnostic tasks
Use the Local Diagnostics menu to perform diagnostics of the IP Phone and network. The Local
Diagnostics menu is for administrator use only.
Viewing IP Phone and DHCP information
Use the IP Set & DHCP Info tool to view reports about IP Phones and DHCP operation. This
tool is for administrator use only.
Procedure steps
Step
1
2
3
4
5
6
Diagnosing network problems
Use the Network Diagnostic Tools menu to diagnose network problems. This menu is for
administrator use only.
Procedure steps
Step
1
2
3
4
5
Action
Double-press
(Services) quickly to open the Local Tools menu.
Press 2 on the dial pad to open the Local Diagnostics menu.
Press 1 on the dial pad to open the IP Set & DHCP Information menu.
Press the Up/Down navigation keys to scroll through and view the settings.
Press Return after you have viewed the appropriate information.
Press Cancel to exit.
Action
Double-press
(Services) quickly to open the Local Tools menu.
Press 2 on the dial pad to open the Local Diagnostics menu.
Press 2 on the dial pad to open the Ntwrk Diagnostic Tools menu.
Press the Up/Down navigation keys to scroll through and view the settings.
Press Return to keep existing configurations.
End
End
IP Phone 1200 Series Installation
43
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