Troubleshooting - ZyXEL Communications ZyXEL ZyAIR B-5000 Quick Installation Manual

5 Troubleshooting

PROBLEM
The POWER and/or
ACTIVE LED are
off on the inline
power injector.
The ACTIVE LED
on the inline power
injector is off.
I cannot ping any
computer on the
LAN.
I cannot access the
Internet.
ZyAIR B-5000 Quick Installation Guide
Table 4 Troubleshooting
Make sure the power cord is connected into an adequate power supply and that the
power supply is turned on.
Disconnect and Connect the ZyAIR to the power supply. If the error persists, you may
have a hardware problem. In this case, you should contact your vendor.
Check the cable connection to the ZyAIR special Ethernet port.
Make sure your computer's network card is working properly.
If all of the inline power injector LEDs are off, check the cables between the ZyAIR
and your computer or hub.
Make sure the ZyAIR is connected to the network.
Make sure you entered your username correctly. A username may be case-sensitive.
CORRECTIVE ACTION
18