Troubleshooting - Kohler K-6918 Installation And Care Manual

Warranty (cont.)
Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing
Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler,
WI 53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from
within the USA and Canada, and 001-800-456-4537 from within Mexico,
or visit www.kohler.com within the USA, www.ca.kohler.com from
within Canada, or www.mx.kohler.com in Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY. KOHLER CO. AND/OR
SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES. Some states/provinces do not
allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of special, incidental or consequential damages,
so these limitations and exclusions may not apply to you. This
warranty gives you specific legal rights. You may also have other
rights which vary from state/province to state/province.
This is Kohler Co.'s exclusive written warranty.

Troubleshooting

For service parts information, visit kohler.com/serviceparts.
Symptoms Cause
1. Poor A. Flush is weak.
flush.
B. Low water
pressure.
C. Improper waste
line venting.
Kohler Co.
Recommended Action
A. Make sure you are selecting
full flush.
B. Raise the water level in the
tank to the marked
waterline by turning the fill
valve white knob on the fill
valve in the tank clockwise
until the water level reaches
the waterline marked in the
tank (approximately 8" (203
mm) above the floor of the
tank).
C. Confirm the venting meets
code. Correct if needed.
15 1287824-2-A