Troubleshooting - Trane Tracer Concierge User Manual

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Troubleshooting

Why are the arrows disabled on a zone?
If Setpoint Limits are enabled, you can only change a setpoint by a set number of
degrees (three by default). Once this limit is reached, the up and down arrows are
disabled for that zone.
Figure 21. Setpoint Limit Reached
What if the zone override button is not available?
This can be caused by:
• The zone is already on (occupied). The override button appears when the zone is
unoccupied or when the zone will go unoccupied in less than two hours (for
example, at the end of the work day).
• Something else is controlling the zone off (unoccupied) at a higher priority than the
display controls. This would need to have been set from within the Tracer SC web
interface.
Can I cycle power for the display without unplugging it?
Yes. The power button is located on the back of the display. Press the power button to
cycle power to the display.
BAS-SVU031D-EN
Troubleshooting
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