Identifying The Status Of A Resilient Device; State Extension; State Xnet Icp; Obtaining The Status Of Resilient Trunks - Mitel MiVoice Business Troubleshooting Manual

IDENTIFYING THE STATUS OF A RESILIENT DEVICE

STATE EXTENSION

You issue the State Extension command on an ICP to identify the state of a device that is in
service on that ICP (in service, out of service, idle, busy). The State Extension command only
provides information specific to the state of a given device on the ICP from which you issue the
command. For example, if you issue this command on a resilient device's primary ICP and it
is out of service there, you must then issue the command on the device's secondary ICP to
determine the state of that device on that ICP.
If a resilient device is out of service on both of its ICPs
• The device may, itself, be out of service.
• The device may be in the process of registering on an ICP.

STATE XNET ICP

You issue the State XNET ICP command to find resilient calls (calls in survival state) across IP
trunks. If a device loses its ICP during a call, it retains PSTN access through a healthy controller.
A healthy controller with calls on it that are in survival state is indicated in the command output
by a link handle of zero.
Table 74: State XNET ICP Command Output for ICPs with Resilient Calls
OUTPUT FOR
LINK HANDLE
INPUT
state xnet icp 44

OBTAINING THE STATUS OF RESILIENT TRUNKS

Use the following commands to obtain the status of resilient T1/E1 trunks:
• EDT Show Resiliency
• Dtstats Read and Dtstats Clear
• Netsync State
• State
• Show Faults
Refer to the System Administration Tool online help for instructions on how to use these
commands.
VALUE
0 (zero) ICP 44 is healthy and is currently streaming calls in survival state.
Diagnosing Problems
MEANING
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