Mitel MiVoice Business Troubleshooting Manual page 14

Troubleshooting Guide
problem with
related to a 3300
6
A
Is
it a
known
Yes
an existing
fix?
No
Have
you checked
No
other related
documents?
Yes
Have
you checked
No
the TBs and
RNs?
Yes
Is
the problem
Yes
networking
issue?
No
B
Check Mitel Online to determine
if a software update is available
that remedies the problem. See
"Checking for Fixes in Software
Patches" on page 13.
Go to http://edocs.mitel.com
Installation - See Technician's
Handbook
Programming - See online help or
Technical Documentation
Feature functionality - See online
help and user guides
See "Supporting
Documentation" on page 3.
Go to http://edocs.mitel.com
See the 3300 ICP Engineering
Guidelines.