Problem Solving; General Problems - Xerox DocuColor 2060 Operator's Manual

General Problems

2 06 0 /2 04 5
D O C U C O L O R

6. Problem Solving

When a problem occurs with your DocuColor 2060/2045, instructions appear on
the Touch Screen. Refer to the information in this chapter to help resolve the
problem.
If the DocuColor 2060/2045 has a loss of power and you cannot access the
Machine Details tab to get the serial number, open the two main front doors. The
serial number label is in the center of the bottom frame of the digital press.
This chart lists problems and suggested solutions that apply to your DocuColor
2060/2045. If the problem persists after following all instructions, call your Xerox
representative.
Problem
The digital press does
not power on.
(Continued on next
page.)
NOTE: If the RIP indicates that the digital press has a fault and the touch
screen does not readily display a message, press the Machine Status button
and touch Error Log to display the fault history.
16
O P E R A T O R M A N U A L
Suggested solutions
• Ensure the power cord is plugged into the
receptacle correctly.
• Ensure the power switch inside the front left
door is set to the on position.
6–1