Quick Check; Hp Pc Hardware Diagnostics (Uefi) For Video Test; Display Assembly Diagram - HP ZBook Fury 17 G7 Maintenance And Service Manual

Quick check

Use these steps to check the display.
Visually examine the display for cracked screen, liquid crystal leak, dirty spots on glass, and other issues.
●
Reset and update BIOS and docking firmware.
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Update operating system (OS), graphics or video drivers (Intel, AMD, NVIDIA, and others).
●
For custom images, HP highly recommends upgrading or installing Windows in UEFI mode (or Legacy
disabled) to fully support hybrid graphics and avoid unexpected behaviors (for example, blue screen error,
graphics or video issues) in the BIOS Legacy setting.
Configure Windows settings (Power options, Screen brightness, Personalization, Screen resolution, and so
●
on).
● Test with a verified working external display.
Boot to Windows in safe mode.
●
Test with a verified working operating system (for instance, shipping image).
●

HP PC Hardware Diagnostics (UEFI) for video test

Use this tool to quickly determine if the display issue is related to a real hardware issue.
To start HP PC Hardware Diagnostics (UEFI)
computer is at boot, press the
There are three options:
Video Memory Check: to test video memory
●
Palette Check: to test the three video color components (red, green, blue)
●
Dead Pixel Check: to check dead pixels in eight different colors (Dead Pixel Check is available with the HP PC
●
Diagnostics 3-in-1 USB Key tool)
Review the video troubleshooting in the following Display section for specific issues and possible solutions. For
additional information about display problems, see documentation provided by the product manufacturer.

Display assembly diagram

The display assembly diagram shows basic video components: system board, graphics cards, display cables,
display connectors, operating system (OS), graphics driver, and LCD display panel. Any component or a
combination of these components can contribute to a video issue.
144 Chapter 7 Troubleshooting guide
(6. HP Hardware Diagnostics and Tools on page
f2 key, select Component Tests, and then select Video.
109), when the
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