Troubleshooting - Wells H-2412G INSTANT-ON Operation Manual

TROUBLESHOOTING

SYMPTOM
Pilot will not light
Front or rear burner won't light
Burner not hot enough
NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all cases of
damage or malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Gas supply off
Air in lines
Pilot valve not on
Pilot burner holes are plugged
Actuator not depressed
Pilot flame not lit
Control not on
Water in burner
Damaged temperature control valve, burner, actuator
valve or other internal component
Control valve not set
Shutter or nozzle out of adjustment
Damaged temperature control valve, burner actuator
or other internal component
10
SUGGESTED REMEDY
Check main / unit gas valves
Turn gas valve on. Attempt to light pilot every
15 sec.
Turn pilot valve on / adjust
Clean pilot burner
Burner should light only when a pot or pan
depresses actuator. Be sure actuator is properly
assembled to arm
Turn off gas — allow unit to vent for 5 minutes.
Turn gas back on and light both pilots
Turn temperature control to HI, Set to desired
setting when lit
Remove burner and dry thoroughly
Contact Authorized Wells Service Agency for
repairs
Adjust for desired temperature
Contact qualified technician for adjustment
Contact Authorized Wells Service Agency for
repairs