Fujitsu ETERNUS AB Series Maintaining Hardware page 38

Procedure
1. Collect support data for your storage array using SANtricity System Manager.
a. Select Support > Support Center > Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name support-data.7z.
2. From SANtricity System Manager, determine which fan canister has failed.
a) Select Hardware.
b) Look at the fan icon to the right of the Shelf drop-down lists to determine which shelf has the failed
fan canister.
If a component has failed, this icon is red.
c) When you find the shelf with a red icon, select Show back of shelf.
d) Select either fan canister or the red fan icon.
e) On the Fans tab, look at the statuses of the fan canisters to determine which fan canister must be
replaced.
A component with a Failed status must be replaced.
Attention: If the second fan canister in the shelf does not have Optimal status, do not attempt
to hot-swap the failed fan canister. Instead, contact technical support for assistance.
You can also find information about the failed fan canister in the Details area of the Recovery Guru, or you
can review the Event Log under Support and filter by Component Type.
3. From the back of the storage array, look at the Attention LEDs to locate the fan canister you need to
remove.
You must replace the fan canister that has its Attention LED on.
Attention LED. If this LED displays as Solid amber, then the fan has a fault.
| Canisters |
38