VTech MI6896 User Manual page 52

Troubleshooting
Problem Suggestion
My caller ID isn't • Caller ID is a subscription service You must subscribe to this service for this feature to work
working on your phone
• Your caller must be calling from an area that supports caller ID
• Both you and your caller's telephone companies must use caller ID compatible equipment
My answering • Make sure system is turned ON (the ANS ON/OFF key is illuminated)
machine is not
• Make sure the announce only feature is set to OFF
recording messages
I cannot hear recorded • Using the telephone base volume control, raise the volume to a comfortable listening level
messages
CL is flashing in • You need to set the day and time Refer to the section(s) on setting day and time in this
the telephone base user's manual
message display
• Make sure announce only feature is set to OFF.
window
Common cure for If the unit does not seem to be responding normally, then try putting the handset in its telephone
electronic equipment base If it does not seem to respond, do the following (in the order listed):
 Disconnect the power to the telephone base
2 Disconnect the handset battery, and spare battery, if applicable
3 Wait a few minutes
4 Connect power to the telephone base
5 Re-install the battery(ies)
6 Wait for the handset to re-establish its link with the telephone base To be safe, allow up to
one minute for this to take place
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