VTech MI6896 User Manual page 50

Troubleshooting
Problem Suggestion
My handset does not • Make sure you have the ringer activated Refer to the section(s) on ringer selection in this
ring when I receive user's manual
a call
• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone
jack Make sure the power cord is plugged in
• You may be too far from the telephone base
• Charge the battery in the handset for 6 hours For optimum daily performance, return the
handset to its telephone base when not in use
• You may have too many extension phones on your telephone line to allow all of them to ring
Try unplugging some of the other phones
• The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another location, preferably on an upper floor.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company (charges may apply )
• Test a working phone at the phone jack If another phone has the same problem, the problem
is the phone jack Contact your local telephone company (charges may apply )
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Your line cord might be malfunctioning Try installing a new line cord
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