VTech MI6896 User Manual page 48

Troubleshooting
Problem Suggestion
UNABLE TO CALL • Move the handset closer to the telephone base You might have moved out of range
TRY AGAIN displays
• If the handset is in its telephone base and the charging light does not light, refer to the charge
on my handset
light is off in this troubleshooting guide
• Reset the telephone base Unplug the unit's electrical power Wait for 5 seconds then plug it
back in Allow up to one minute for the handset and telephone base to reset
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
The battery does not • Charge the battery in the handset for 6 hours For optimum daily performance, return the
hold a charge handset to its telephone base when not in use
• You may need to purchase a new battery, please refer to the battery sections in this user's
manual
• Your phone might be malfunctioning Please refer to the Warranty section of this user's manual
for further instruction
If you subscribe to DSL If you hear noise during conversations and/or your caller ID features aren't functioning properly,
service install a noise filter to the telephone line between the telephone base and the telephone line jack.
Contact your DSL provider to obtain a noise filter.
I hear other calls while • Disconnect your telephone base from the telephone jack, and plug in a regular telephone If
using my phone you still hear other calls, the problem is probably in your wiring or local service Call your local
telephone company
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