Emergency Call System - Porsche 911 Manual

Emergency Call System

Different emergency call systems may be used de-
pending on model, country and equipment. Help can
be requested via the emergency call system in an
emergency or in dangerous situations.
Despite activated private mode, location information
for the vehicle can be transmitted in the event of a
breakdown or emergency call as well as theft.
Legal emergency call
b b Legal emergency call system (for example EU
eCall).
b b Mobile phone network available.
b b Emergency call system is ready for operation
(approx. 20 seconds after switching on the
ignition).
Information
The emergency call system does not require a mo-
bile phone logged on in the vehicle as it features an
independent mobile communications module.
The emergency call system is activated by default
upon vehicle delivery.
Under unfavourable conditions, an emergency call to
an emergency call centre cannot be ensured (e.g. no
mobile phone network available). Due to technical or
organisational restrictions that lie outside the area of
influence of Porsche (e.g. vehicle outside of the
country coverage of the legal emergency calls sys-
tem or no public emergency call infrastructure
available), it may be that no emergency call to the
emergency call centre available can be established
under certain circumstances. In countries outside
the area of applicability of the legal emergency call
system, an attempt is made in this case to place an
emergency call to an alternative public emergency
call centre. This public emergency call centre cannot
process the data transmitted by the emergency call
system for determination of the necessary rescue
measures (for example, the current position of the
vehicle is not automatically communicated).
If the vehicle battery is disconnected or defective, an
integral battery ensures that the emergency call
system remains available for at least one hour for
queries from the emergency call centre.
Information
When the cover flap is open, the SOS button can be
pressed accidentally, thereby activating an emer-
gency call unintentionally.
e The cover flap for the SOS button must be kept
closed during driving.
e Only press the SOS button in an emergency.
Emergency Call System
Triggering an emergency call via SOS button
Fig. 81: SOS button and indicator light
A SOS button
B Indicator light
Information
An emergency call cannot be activated when the
ignition is switched off.
1. Open the cover plate by pressing on it.
2. Press SOS button A for at least 1 second. If the
SOS button is pressed again for at least 1 second
within 6 seconds, the emergency call is
cancelled.
Indicator light B flashes green while the call to
the emergency call centre is being established.
3. If the circumstances allow, wait in the vehicle
until the connection to the emergency call centre
has been established.
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