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T
G
ROUBLESHOOTING
UIDELINES
NURIT 8000 Appears to Have No Power
NURIT 8000
Appears to Have
No Power
Transactions
Cannot be
Completed
Successfully
Wireless
Communication
Does Not Work
34
If the NURIT 8000 appears to have no power:
•
Check all cable connections.
•
Check that the voltage is reaching the AC power outlet by connecting a
different device to this outlet. If you suspect any type of problem at this electric
outlet, contact a certified electrician for a professional inspection.
•
Check that the AC/DC power adapter is correctly connected to the power
supply, as described in
•
Try adjusting the LCD screen contrast settings, using the designated, model-
dependent, key combination.
•
Press and hold down on the
•
Check that the battery is securely installed and sufficiently charged, as
described in
Connecting the
•
If possible, try to operate the NURIT 8000 with a different VeriFone supplied
AC/DC power adapter.
•
Connect the NURIT 8000 to a different AC power outlet.
•
If the problem persists, contact your VeriFone distributor or service provider.
If transactions cannot be completed successfully:
•
Try to perform the transaction using a different magnetic stripe card or smart
card (model dependent).
•
Make sure that you insert or swipe the card in the proper manner.
•
Attempt to complete several transactions manually using the terminal's
keypad instead of using customer cards. If all these transactions are
completed successfully, contact an authorized representative or service
provider.
•
If manually performed transaction is not completed successfully, verify that the
wireless transmission quality is sufficient to complete the transaction. Try
changing your location to obtain improved transmission quality.
•
If the problem persists, contact your VeriFone distributor or service provider.
If the wireless communication is disrupted or cannot be established:
•
Try moving the terminal to a more open operating area. An enclosed area
degrades the quality of wireless reception and transmission.
•
Verify that the SIM card being used for wireless communication is installed
correctly and is not dammaged or malfunctioning.
•
In general, the angle of operation does not affect terminal performance.
However, for optimal usage, hold the terminal at an angle not exceeding 30°.
•
If the problem persists, contact your VeriFone distributor or service provider.
Power
Supply.
key for three (3) seconds.
ON/OFF
Battery.
NURIT 8000 I
G
NSTALLATION
UIDE
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