Service/Maintenance; Troubleshooting - Tripp Lite PowerVerter 200502023 Owner's Manual

Service
Before returning your Inverter/Charger for service, follow these steps: 1.) Review the installation and operation instructions to ensure that
the service problem does not originate from a misreading of the instructions. Also, check that the circuit breaker(s) are not tripped.* 2.) If
the problem continues, do not contact or return the Inverter/Charger to the dealer. Instead, call Tripp Lite at (773) 869-1233. A service tech-
nician will ask for the Inverter/Charger's model number, serial number and purchase date and will attempt to correct the problem over the
phone. 3.) If the problem requires service, the technician will issue you a Returned Material Authorization (RMA) number, which is
required for service. Securely pack the Inverter/Charger to avoid damage during shipping. Do not use Styrofoam beads for packaging.**
Any damages (direct, indirect, special, incidental or consequential) to the Inverter/Charger incurred during shipment to Tripp Lite or an
authorized Tripp Lite service center is not covered under warranty. Inverter/Chargers shipped to Tripp Lite or an authorized Tripp Lite serv-
ice center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the Inverter/Charger is with-
in the warranty period, enclose a copy of your sales receipt. Return the Inverter/Charger for service using an insured carrier to the address
given to you by the Tripp Lite service technician.
* This is a common cause of service inquiries which can be easily remedied by following the resetting instructions in this manual. ** If you require packaging, the technician can arrange to send you proper packaging.
Maintenance
Your Inverter/Charger requires no maintenance and contains no user-serviceable or replaceable parts, but should be kept dry at all times.
Periodically check, clean and tighten all cable connections, as necessary, both at the unit and at the battery.

Troubleshooting

Try these remedies for common Inverter/Charger problems before calling for assistance. Call Tripp Lite Customer Service at (773) 869-1234
before returning your unit for service.
SYMPTOM
No AC Output
(All Indicator Lights are OFF)
Battery Not Recharging
(AC Input Present)
All Three "BATT VOLT/CHRG CURR"
LEDs are slowly flashing (½ second
flashes) with Operating Mode Switch in
the "AUTO/REMOTE" position.
All Three "BATT VOLT/CHRG CURR"
LEDs are rapidly flashing (¼ second
flashes) with Operating Mode Switch in
the "AUTO/REMOTE" position.
Red "LOW" Battery Indicator Light is
flashing with Operating Mode Switch in the
"AUTO/REMOTE" position.
Red "LOAD" Operation
Indicator Light flashing
* User-supplied.
PROBLEMS
Unit is not properly connected to utility power
Operating Mode Switch is set to "OFF" and AC input
is present.
This is normal when the Operating Mode Switch is set to
"CHARGE ONLY" and AC input is absent.
Circuit breaker is tripped.
Unit has shut down due to battery overcharge (preventing
battery damage). The problem may be with connected
auxiliary chargers, if any, or with the unit's charger.
Unit has shut down due to excessive battery discharge.
Unit has shut down due to overload.
Connected batteries are dead.
Battery fuse* is blown.
Battery cabling* is loose.
Unit has shut down due to battery overcharge (preventing
battery damage). The problem may be with connected
auxiliary chargers, if any, or with the unit's charger.
Input circuit breaker is tripped.
Battery is excessively discharged. Unit will shut down to
prevent battery damage.
Battery is overcharged. Unit will shut down to prevent
battery damage. The problem may be with connected auxiliary
chargers, if any, or with the unit's charger.
Battery voltage is low. Unit has shut down
to protect battery from damage.
False reading due to undersized or
insufficiently connected DC cabling.
Inverter is overloaded. Unit will automatically shut down
after 5 seconds.
CORRECTIONS
Connect unit to utility power.
Set Operating Mode Switch to "AUTO/REMOTE" or "CHARGE ONLY".
No correction is required. AC output will return when AC input
returns. Set Operating Mode Switch to "AUTO/REMOTE" if you
require AC output.
Reset circuit breaker.
Disconnect any auxiliary chargers. Reset by moving Operating Mode
Switch to "OFF". Wait 1 minute and switch to "AUTO/REMOTE" or
"CHARGE ONLY." If unit remains in shutdown mode after several
attempts to reset, contact Tripp Lite Customer Service for assistance.
Use an auxiliary charger* to raise battery voltage. Check external
battery connections and fuse. Unit automatically resets when
condition is cleared.
Reduce load. Reset by moving Operating Mode Switch to "OFF".
Wait 1 minute. Switch to "AUTO/REMOTE" or "CHARGE ONLY".
Check and replace old batteries.
Check and replace fuse.*
Check and tighten or replace cabling.*
Disconnect any auxiliary chargers. Reset by moving Operating Mode
Switch to "OFF". Wait 1 minute and switch to "AUTO/REMOTE" or
or "CHARGE ONLY." If unit remains in shutdown mode after several
attempts to reset, contact Tripp Lite Customer Service for assistance.
Reset circuit breaker.
Use an auxiliary charger* to raise battery voltage. Check external
battery connections and fuse. Unit automatically resets when
condition is cleared.
Disconnect any auxiliary chargers. Reset by moving Operating Mode
Switch to "OFF". Wait 1 minute and switch to "AUTO/REMOTE."
If unit remains in shutdown mode after several attempts to reset,
contact Tripp Lite Customer Service for assistance.
If AC power (utility- or generator-supplied) is present, the unit will
automatically reset itself and start recharging connected batteries.
However, if an external charger is used to recharge the batteries,
you will need to manually reset the unit by moving the Operating
Mode Switch to "OFF" for two seconds then returning it to
"AUTO/REMOTE".
Use sufficient size DC cable sufficiently connected to
Inverter/Charger.
Reduce load. Reset by moving Operating Mode Switch to "OFF".
Wait 1 minute. Switch to "AUTO/REMOTE" or "CHARGE ONLY".
13R