Troubleshooting The Mouse; Troubleshooting Basic I/O Functions - Dell PowerVault 500 Owner's Manual

Problem
System message indicates a problem with the keyboard
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Keyboard is not functioning properly
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Action
1. Enter the System Setup program and ensure that the USB ports are enabled. See
2. Examine the keyboard and its cable for signs of damage.
3. Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See
4. Run the appropriate online diagnostic test. See
If the problem is not resolved, see

Troubleshooting the Mouse

Problem
System message indicates a problem with the mouse.
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Mouse is not functioning properly.
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Action
1. Run the appropriate online diagnostic test. See
If the test fails, continue to the next step.
2. Examine the mouse and its cable for signs of damage.
If the mouse is not damaged, go to
If the mouse is damaged, continue to the next step.
3. Swap the faulty mouse with a working mouse.
If the problem is resolved, replace the faulty mouse. See
4. Enter the System Setup program and ensure that the USB port is enabled. See
If the problem is not resolved, see
Troubleshooting Basic I/O Functions
Problem
Error message indicates a problem with a serial port.
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Device connected to a serial port is not operating properly.
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Action
1. Enter the System Setup program and ensure that the serial port is enabled, and the serial port/COM ports are configured appropriately for any
applications you are using. See
Getting
Using Server Administrator
Getting Help.
Using Server Administrator
step 4.
Getting Help.
Getting Help.
Using the System Setup Program.
Using the System Setup
Help.
Diagnostics.
Diagnostics.
Using the System Setup
Program.
Program.