Restarting Your Spa In Cold Weather; Clear Ray; Troubleshooting Display Messages; Troubleshooting - Jacuzzi J-400 Series Installation Manual And Use & Maintenance

- Position the massage switch in position A (combo).
B C
A
- Open the valve of the cascade with the correct knob.
- Follow the directions for draining the spa.
- Get the water out of the recessed seating areas and bottom.
- Remove the side cover panels and locate the pump drain plugs.
Remove the plugs to allow water to drain out.
Use a vacuum or other means to keep the water from flood-
ing the equipment compartment.
- Replace the drain plugs and screw them on.
- Loosen the clamp on the bottom of the heater and remove the hose.
After draining the water, re-insert it on the connection and tighten
the clamp again.
- Re-install cabinet panels and cover spa with the insulating cover.

Restarting your spa in cold weather

If you want to start up your spa after it has sat empty for a time
in freezing temperatures, check whether the water remaining in
certain sections of the piping is still frozen: this situation may
block water flow preventing the spa from operating properly and
possibly damaging the equipment.
Under these circumstances we recommend contacting your
reseller prior to attempting to restart the spa.
CLEARRAY™ Water Purification System
CLEARRAY Water Purification System is exclusive technology
utilizing natural ultraviolet technology to eliminate waterborne
bacteria, viruses, and algae in portable spas. The ultraviolet light
otherwise know as UV-C or germicidal light inactivates the mi-
croorganisms disrupting the DNA so that it cannot reproduce and
is considered lifeless. CLEARRAY is plumbed in-line with your
filtration system. After the water is drawn from the pump, filter,
and heater it is then directed though the CLEARRAY system. Wa-
ter passes through an ultraviolet light energy that treats and
disinfects the water. The water is then pumped back into the s-
pa giving you crystal clear water instantly. The system has a bal-
last that is the power supply for the purification system; it has
two LED indicator lights the green indicating incoming power
flow and the red indicating the system is properly working.
CLEARRAY is standard for all models.
Note: The CLEARRAY System only runs when the circulation
pump is running and shuts off when either jets pump is manu-
ally activated during spa use. The system will remain off for 5
minutes after both jets pumps time out or are manually turned
off, then resume operations if the circulation pump is pro-
grammed to run.
After a year the lamp bulb must be replaced. If the UV timer has
been programmed correctly a message will appear on the LED
display when the time allotted has expired. In order to clear the
"blb" message a new UV lamp bulb needs to be installed and the
timer must be reset.

Troubleshooting

Display Messages
There are a number of unique functions designed into your
Jacuzzi spa to protect it from damage and/or to aid in trou-
bleshooting. When an error occurs the spa will notify you by
showing the screen below and an error code next to it. Also
the indicator light located on the front cabinet panel of the spa
is an early detection system that will notify you when the spa
needs immediate attention. A solid white light indicates that
all operations are normal. A solid red light indicates that imme-
diate attention is required to clear or fix an error code. Fol-
lowing is a listing of all the possible messages along with
their meanings
"OVERHEAT PROTECTION"
Overheat Protection (Heater is deactivated, circulation pump
is activated).
I
Spa water temperature is above acceptable limits.
Do not get into the spa, the water may be too hot.
I
To correct the situation:
- Remove the spa's cover and allow your spa to cool down.
- If the condition persists, contact your retailer.
"WATER IS BELOW SET-TEMP"
If the spa water temperature is 6°C lower than the set temperature
the recirculation pump and heater are automatically activated to
guarantee the anti-freezing protection. The spa remains in this mode
until the water temperature is 9°C lower than the set temperature.
I
No corrective action is required.
"COMMUNICATION ERROR"
The communication between the control panel and the elec-
tric box is defective.
I
Contact your dealer or service center.
"PUMP DOES NOT OPERATE"
Heater is deactivated; recirculation pump may also be deactivate.
Proper flow of water is obstructed or a flow switch has mal-
functioned.
Check for proper water level and for a clogged filter cartridge.
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