Comtech EF Data Memotec NetPerformer SDM-8400 Hardware Installation Manual page 50

NetPerformer SDM-8400 Hardware Installation Guide
User equipment con-
nection does not work
5-4
Symptom Possible Problem
No power to user equipment Make sure AC power outlet has
Incorrect cable connection
Modem signals down
Table 5-1: Troubleshooting symptoms, problems, and solutions
Solution
power
Make sure user equipment is
properly plugged in and switched
on
Make sure you have the correct
HD-26 cable for the gender and
interface of the user equipment
(see "Serial Port Connector and
Custom HD-26 Cable Set Con-
nectivity" on page 6-8)
Make sure the cable is properly
plugged into the serial port and
the user equipment
Enter DPORT at the console com-
mand line to view the current
modem signal status on all ports
If modem signals are down, make
sure the modem is plugged in,
switched on and properly con-
nected to the port
Memotec