The PC ("Home Server") name is displayed but the
shared folder(s) are not displayed.
•
The networked PC does not have shared folders set up
correctly. See "Setting up file sharing on your PC" in
Chapter 7 for details.
The TV's user name and password do not match the PC's.
•
Make sure the user name and password settings in the TV
exactly match the settings in the networked PC. User
names and passwords are generally case sensitive.
E-mail scheduling problems
Cannot schedule a recording by e-mail
Select "Test" to confirm the e-mail scheduling setup
•
(- page 68).
Select "Done" after setting up e-mail scheduling
•
(- page 68).
See Chapter 7 in this manual.
•
E-mail test fails after waiting a long time
•
The Ethernet cables are not connected properly or at all.
Connect all cables(- Installation Guide).
•
The DNS (domain name server) is not set up correctly.
Check the network settings.
•
The SMTP and POP3 server settings are incorrect.
The "E-mail Address," "Account," or "Password"
•
settings are incorrect. User names and passwords are
generally case sensitive.
Receiving succeeds but sending fails, or vice-versa
The SMTP and POP3 server settings are incorrect.
•
•
The "E-mail Address," "Account," or "Password"
settings are incorrect. User names and passwords are
generally case sensitive.
Your Internet service provider may not support SMTP or
•
POP3 protocols. Check with your ISP for details on
supported protocols.
The e-mail test passes, but the TV never responds to
the e-mails
Email scheduling is turned OFF. Turn e-mail scheduling
•
ON (page 67).
The sender's e-mail address is not the "Authorized
•
E-mail Address." Make sure the e-mail address you are
using to send e-mails to the TV is the same as the
"Authorized E-mail Address" in the TV's e-mail
scheduling setup. See "Setting up e-mail scheduling" in
Chapter 7.
Note: Responses from the TV can often be delayed a few
minutes, depending on e-mail/Internet service
availability when you send the request e-mail.
An ADD or DELETE request e-mail returns an
"INVALID MAIL VERIFICATION ID" reply
•
The e-mail authorization ID is not specified or is different
from the TV settings. See "Setting up e-mail scheduling"
in Chapter 7.
The e-mail was successfully sent but the recording or
reminder did not work.
•
See "Setting the time and date" on page 27.
Chapter 8: Troubleshooting
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