Kohler K-3900X Homeowner's Manual page 42

Troubleshooting Information (cont.)
Power Troubleshooting
Symptoms
1. There is no power to
the toilet.
2. Toilet beeps when
unplugged or
plugged in.
3. Remote control tells
you the backup battery
is low.
Lights Troubleshooting
Symptoms
1. Back panel lights do
not illuminate.
2. Toilet beeps when
unplugged or
plugged in.
3. There is an unexpected
light blinking at night.
4. The welcome light and/
or night light are not lit.
1153043-X5-C
Probable Causes
A. Toilet is not plugged in or the
GFCI is tripped.
A. This is normal operation.
A. Backup battery needs to be
replaced. Note: The battery is
only needed when there is a
power outage. It is not required
for normal usage
Probable Causes
A. Light is not activated.
B. The environment is very bright.
A. This is normal operation.
A. The light is the UV cleaning
indicator. It means the UV
cleaning cycle is in process.
A. The welcome light and/or night
light are not enabled.
Recommended Action
A. Plug in the toilet or confirm the GFCI has
not been tripped.
A. No action needed.
A. The backup battery is located in an area
that should only be serviced by a Kohler
certified service representative. Call the
Customer Care Center using the
information provided at the back cover.
Recommended Action
A. Activate the light using the remote control
by adjusting: [lighting] > [ambient light]
B. No action needed.
A. No action needed.
A. No action needed.
A. Using the remote control, enable the lights
by selecting: [settings] > [feature settings] >
[lighting] and then enabling the desired
features by selecting the corresponding
radio button.
42 Kohler Co.