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Troubleshooting Information (cont.)
Symptoms
5. The water level in the
bowl is too high.
6. There is no water in
the bowl or the water
slowly dissipates.
1153043-X5-C
Probable Causes
A. The toilet has a blockage.
A. The water has evaporated when
there is extended period of time
between uses.
B. There is a blockage that does
not allow the trapway valve to
close all the way.
Recommended Action
A. Perform the steps in the blockage
troubleshooting sequence.
A. Flush the toilet to refill the bowl.
A. Use the remote control to open and close
the trapway valve several times by
selecting; [settings] > [cleaning] > [manual
clean] > [open bowl valve] > [close]
repeatedly.
B. Open the trapway valve manually using
the remote control; select [settings] >
[cleaning] > [manual clean] > [open bowl
valve]. Use a plunger to remove the
blockage. For extreme blockage, a snake
may be used.
38
Kohler Co.
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