Resolving A Pcie Adapter Or Device Problem - IBM Power System Series Problem Analysis, System Parts, And Locations

If
No:
4. Did the service action fix the problem?
If
Yes:
No:
5. Go to "Resolving a PCIe adapter or device problem" on page 11. Then, continue with the next step.
6. Was a service action identified?
If
Yes:
No:
7. Did the service action fix the problem?
If
Yes:
No:

Resolving a PCIe adapter or device problem

Learn how to access log files, information to identify types of events, and a list of potential problems and
service actions.
About this task
Procedure
1. To identify the correct service procedure to perform by using operating system log information,
complete the following steps:
a) Log in as the root user.
b) At the command prompt, type dmesg and press Enter.
2. Scan the operating system logs for the first occurrence of keywords, such as fail, failure, or failed.
When you find a keyword that accompanies one or more of the resource names in Table 3 on page
12, a service action is required.
Did you find an operating system log that requires a service action?
If
Yes:
No:
Then
Go to step "5" on page 11.
Then
This ends the procedure.
Go to step "5" on page 11.
Then
Continue with the next step.
Go to "Collecting diagnostic data" on page 60. Then, go to "Contacting IBM service
and support" on page 61. This ends the procedure.
Then
This ends the procedure.
Go to "Collecting diagnostic data" on page 60. Then, go to "Contacting IBM service
and support" on page 61. This ends the procedure.
Then
Use Table 3 on page 12 to determine the service procedure to perform for your type
of problem. This ends the procedure.
Continue with the next step.
Beginning troubleshooting and problem analysis 11