IBM Power System Series Problem Analysis, System Parts, And Locations
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IBM Power System Series Problem Analysis, System Parts, And Locations

IBM Power System Series Problem Analysis, System Parts, And Locations

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Power Systems
Problem analysis, system parts, and
locations for the 5104-22C, 9006-12P,
9006-22C, and 9006-22P
IBM

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  • Page 1 Power Systems Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and 9006-22P...
  • Page 2 Note Before using this information and the product it supports, read the information in “Safety notices” on page v, “Notices” on page 109, the IBM Systems Safety Notices manual, G229-9054, and the IBM Environmental Notices and User Guide, Z125–5823. ®...

  • Page 3: Table Of Contents

    EPUB_PRC_TOD_CLOCK_ERR isolation procedure................58 EPUB_PRC_COOLING_SYSTEM_ERR isolation procedure..............59 Verifying a repair............................60 Collecting diagnostic data......................... 60 Contacting IBM service and support......................61 Finding parts and locations ................. 63 5104-22C or 9006-22C locations......................63 5104-22C or 9006-22C parts........................68 Finding parts and locations ................. 75...
  • Page 4 9006-12P parts............................80 Finding parts and locations ................. 91 9006-22P locations........................... 91 9006-22P parts............................97 Notices......................109 Accessibility features for IBM Power Systems servers................110 Privacy policy considerations ......................... 111 Trademarks..............................111 Electronic emission notices........................111 Class A Notices...........................112 Class B Notices...........................115 Terms and conditions..........................117...

  • Page 5: Safety Notices

    Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der Bildschirmarbeitsverordnung geeignet. Laser safety information IBM servers can use I/O cards or features that are fiber-optic based and that utilize lasers or LEDs. Laser compliance IBM servers may be installed inside or outside of an IT equipment rack.
  • Page 6 – For racks with a DC power distribution panel (PDP), connect the customer’s DC power source to the PDP. Ensure that the proper polarity is used when attaching the DC power and DC power return wiring. • Connect any equipment that will be attached to this product to properly wired outlets. •...
  • Page 7 • Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top of rack-mounted devices. In addition, do not lean on rack mounted devices and do not use them to stabilize your body position (for example, when working from a ladder). •...
  • Page 8 CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building. • Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet.
  • Page 9 DANGER: Rack-mounted devices are not to be used as shelves or work spaces. Do not place objects on top of rack-mounted devices. In addition, do not lean on rack-mounted devices and do not use them to stabilize your body position (for example, when working from a ladder). Stability hazard: •...
  • Page 10 DANGER: Multiple power cords. The product might be equipped with multiple AC power cords or multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and power cables. (L003) (L007) CAUTION: A hot surface nearby. (L007) x Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and 9006-22P...
  • Page 11 Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333. Have the IBM part number for the battery unit available when you call.
  • Page 12 • LIFT TOOL intended for use to assist, lift, install, remove units (load) up into rack elevations. It is not to be used loaded transporting over major ramps nor as a replacement for such designated tools like pallet jacks, walkies, fork trucks and such related relocation practices. When this is not practicable, specially trained persons or services must be used (for instance, riggers or movers).
  • Page 13 Freewheeling will cause uneven cable wrapping around winch drum, damage cable, and may cause serious injury. • This TOOL must be maintained correctly for IBM Service personnel to use it. IBM shall inspect condition and verify maintenance history before operation. Personnel reserve the right not to use TOOL if inadequate.
  • Page 14 xiv Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and 9006-22P...

  • Page 15: Beginning Troubleshooting And Problem Analysis

    To determine the correct problem analysis procedure to perform, complete the following steps: Procedure 1. After you apply power to the system, are the power supply LEDs green (either steady or flashing)? Then Yes: Continue with the next step. © Copyright IBM Corp. 2017, 2019...

  • Page 16: Resolving A Bmc Access Problem

    Then Go to “Resolving a power problem” on page 5. 2. Can you access the baseboard management controller (BMC) across the network? Then Yes: Continue with the next step. Go to “Resolving a BMC access problem” on page 2. 3. Can you boot the system to the Petitboot menu? Then Yes: Continue with the next step.
  • Page 17 Note: If the IP address setting is incorrect, go to Configuring the firmware IP address website (http://www.ibm.com/support/knowledgecenter/linuxonibm/liabw/ liabwenablenetwork.htm). If the MAC address is 00:00:00:00:00:00, go to “Contacting IBM service and support” on page 61. 5. Are you able to log in to the BMC web interface?
  • Page 18 Then This ends the procedure. 9. Update the BMC firmware by using a USB device. Complete the following steps: a) Ensure that the USB device is formatted by using the VFAT file system. b) Insert the USB device into the system if you have not already done so. c) Type mount and press Enter.

  • Page 19: Resolving A Power Problem

    Resolving a power problem Learn how to identify the service action that is needed to resolve a power problem. Procedure 1. Is the identify LED on the front of the system flashing red slowly at 0.25 Hz? For more information about LEDs, see LEDs on the 9006-12P system or LEDs on the 5104-22C, 9006-22C, or 9006-22P system.
  • Page 20 ipmitool -I lanplus -U <username> -P <password> -H <bmc ip or bmc hostname> mc reset cold b. Disconnect the power cords from the system for 30 seconds. Reconnect the power cords, wait 5 minutes, and then go to step “1” on page 5. c.

  • Page 21: Resolving A Vga Monitor Problem

    This ends the procedure. Resolving a VGA monitor problem Learn how to identify the service action that is needed to resolve a video graphics array (VGA) monitor problem. Procedure 1. Is the system powered on and is the VGA monitor connected to the VGA display port, but no video is displayed? Then Yes:...
  • Page 22 a. Ensure that a problem does not exist with the connection to the network location. b. Ensure that the adapter has a valid IP address for the network. c. Replace the network adapter. • If your system is a 5104-22C or 9006-22C, go to “5104-22C or 9006-22C locations” on page 63 to identify the physical location and the removal and replacement procedure.

  • Page 23: Resolving A Sensor Indicator Problem

    8. To determine the command to type on the Petitboot command line to verify that the drives that are known to be in a RAID array are recognized, use Table 2 on page 9. Table 2. Determine the command to verify that the drives that are known to be in a RAID array are recognized Drive configuration Commands...

  • Page 24: Resolving A Hardware Problem

    Did you identify a log entry that meets the above criteria? • Yes: Continue with the next step. • No: Go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM service and support” on page 61. This ends the procedure.

  • Page 25: Resolving A Pcie Adapter Or Device Problem

    6. Was a service action identified? Then Yes: Continue with the next step. Go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM service and support” on page 61. This ends the procedure. 7. Did the service action fix the problem? Then Yes: This ends the procedure.
  • Page 26 Table 3. Resource names, examples, and service procedures for different types of operating system logs. Resource name Example of a log Type of problem Service procedure requiring a service action eth1, eth2, eth3, Failed to re- Network Go to “Resolving a enPxxxxx, where xxxxx initialize device network adapter...

  • Page 27: Resolving A Network Adapter Problem

    • If your system is a 9006-22P, go to “9006-22P locations” on page 91 to identify the physical location and the removal and replacement procedure. Go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM service and support” on page 61.
  • Page 28 If the network adapter is functioning again, review the IBM support tips to confirm that there are no PCI address, driver, or firmware conflicts. Then, reinstall the new adapters again one at a time until all adapters function properly.

  • Page 29: Resolving An Nvme Flash Adapter Problem

    Resolving an NVMe Flash adapter problem Learn about the possible problems and service actions that you can perform to resolve a Non-Volatile Memory Express (NVMe) Flash adapter problem. About this task Note: To determine the location of the NVMe Flash adapter, see “Identifying the location of the NVMe Flash adapter”...

  • Page 30: Identifying The Location Of The Pcie Adapter By Using The Slot Number

    Table 6. Storage device problems and service actions (continued) Problem Service action System unable to find a storage device 1. If the system was recently installed, moved, serviced, or upgraded, verify that the device is seated and installed properly. 2. Verify that the device is compatible with your system.

  • Page 31: Identifying The Location Of The Nvme Flash Adapter

    Replace the PCIe adapter. Go to “5104-22C or 9006-22C locations” on page 63, “9006-12P locations” on page 75, or “9006-22P locations” on page 91 and use the slot number information in the operating system log to identify the physical location and the removal and replacement procedure. Identifying the location of the NVMe Flash adapter Use this procedure to identify the location of a Non-Volatile Memory Express (NVMe) Flash adapter.

  • Page 32: Identifying A Service Action

    If this SEL event continues to be logged, go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM service and support” on page 61. 01xxxxxxxxxx Go to “EPUB_PRC_FIND_DECONFIGURE_PART isolation procedure”...
  • Page 33 If this SEL event continues to be logged, go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM service and support” on page 61. 10xxxxxxxxxx Go to “EPUB_PRC_LVL_SUPPORT isolation procedure”...
  • Page 34 If this SEL event continues to be logged, go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM service and support” on page 61. 4Fxxxxxxxxxx Go to “EPUB_PRC_MEMORY_UE isolation procedure”...
  • Page 35 Then Go to “Collecting diagnostic data” on page 60. Then, go to “Contacting IBM service and support” on page 61. 7. Did you find only one SEL event that requires a service action as defined in step “5” on page 20?
  • Page 36 Then Yes: Continue with the next step. Go to step “13” on page 22. 12. The OEM record c0 specific log information is indicated by the rightmost digits of the SEL with the value OEM record c0. Use Table 9 on page 22 to determine the service action to perform. Table 9.

  • Page 37: Identifying Service Action Keywords In System Event Logs

    identified in step “13” on page 22. The SEL record ID is indicated by the leftmost digits of the SEL. Use the ipmitool command to display SEL details for each SEL record ID that you recorded. • To display SEL details by using an in-band network, use the following command: ipmitool sel get <SEL record ID>...

  • Page 38: Identifying A Service Action By Using Sensor And Event Information

    • Transition to Non-recoverable • Predictive Failure Processor service action keywords • IERR • Transition to Non-recoverable • Predictive Failure • Device Disabled Power supply service action keywords • Power Supply Failure Detected • Predictive Failure • Power Supply Input Lost or AC DC •...
  • Page 39 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P Sensor name (Sensor ID) Event description Service action System Temp (0x01) Ensure that there are no air flow • Transition to Critical from Less obstructions at the front or at the Severe rear of the system.
  • Page 40 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Peripheral Temp (0x02) Ensure that the room • Transition to Critical from Less temperature meets the Severe requirements that are specified •...
  • Page 41 System Event (0x04) Undetermined system hardware Go to “Collecting diagnostic failure data” on page 60. Then, go to “Contacting IBM service and support” on page 61. No service action is required. • System Reconfigured • OEM System boot event • Entry added to auxiliary log •...
  • Page 42 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Ensure that there are no air flow • CPU1 Temp (0x0B) • Transition to Critical from Less obstructions at the front or at the Severe •...
  • Page 43 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action If the sensor name is CPU Func 1, • CPU Func 1 (0x0C) • IERR replace CPU 1.
  • Page 44 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action No service action is required. • P1-DIMMA1 Func (0x10) • Memory Device Disabled • P1-DIMMA2 Func (0x11) •...
  • Page 45 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Configuration Error Complete the following steps: • P1-DIMMA1 Func (0x10) a. If the sensor name is P1- •...
  • Page 46 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Ensure that there are no air flow • P1-DIMMA1 Temp (0x20) • Transition to Critical from Less obstructions at the front or at the Severe •...
  • Page 47 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action No service action is required. • CPU Core Temp 37 (0x3C) • Lower Non-critical – going low •...
  • Page 48 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Ensure that the ambient • SAS Temp (0x4A) • Transition to Critical from Less temperature is within operating Severe •...
  • Page 49 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Total Power (0x4D) No service action is required. • Lower Non-critical – going low • Lower Non-critical – going high •...
  • Page 50 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Replace system processor CPU 1. • CPU Core Func 25 (0x50) • IERR Go to “5104-22C or 9006-22C •...
  • Page 51 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Replace system processor CPU 2. • CPU Core Func 37 (0x5C) • IERR Go to “5104-22C or 9006-22C •...
  • Page 52 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Performance Met If Asserted is in the event • Freq Limit OT 1 (0x68) description, no service action is •...
  • Page 53 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Performance Met If Asserted is in the event • Freq Limit Pwr 1 (0x69) description, no service action is •...
  • Page 54 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action VBAT (0x9C) Replace the time-of-day battery. • Transition to Critical from Less Go to “5104-22C or 9006-22C Severe locations”...
  • Page 55 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action • GPU1 Temp (0xA0) • Transition to Critical from Less • Ensure that there are no air Severe flow obstructions at the front or •...
  • Page 56 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action No service action is required. • CPU Core Temp 13 (0xBC) • Lower Non-critical – going low •...
  • Page 57 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Replace system processor CPU 1. • CPU Core Func 1 (0xC8) • IERR Go to “5104-22C or 9006-22C •...
  • Page 58 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action Replace system processor CPU 2. • CPU Core Func 13 (0xD4) • IERR Go to “5104-22C or 9006-22C •...
  • Page 59 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action MB_10G Temp (0xE0) Ensure that there are no air flow • Transition to Critical from Less obstructions at the front or at the Severe rear of the system.
  • Page 60 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action NVMe_SSD Temp (0xE1) Ensure that there are no air flow • Transition to Critical from Less obstructions at the front or at the Severe rear of the system.
  • Page 61 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action If the sensor name is FAN1, • FAN1 (0xE3) • Transition to Critical from Less FAN4, FAN5, or FAN8, no service Severe •...
  • Page 62 Table 10. Sensor information, event description, and service action for the 5104-22C, 9006-12P, 9006-22C, or 9006-22P (continued) Sensor name (Sensor ID) Event description Service action If the sensor name is PS1 Status, • PS1 Status (0xF3) • Predictive Failure replace PSU 1. If the sensor •...

  • Page 63: Isolation Procedures

    Continue with the next step. Go to “Contacting IBM service and support” on page 61. This ends the procedure. 3. For each of the SELs that you identified in step “2” on page 49, determine the sensor name that is associated with each SEL.

  • Page 64: Epub_Prc_Sp_Code Isolation Procedure

    Update the system firmware image. Go to Getting fixes and update the system firmware with the most recent level of firmware. Then, reboot the system. If the system firmware update does not resolve the problem, go to “Contacting IBM service and support” on page 61. This ends the procedure. EPUB_PRC_PHYP_CODE isolation procedure A problem was detected in the system firmware.

  • Page 65: Epub_Prc_All_Memcrds Isolation Procedure

    If the replacement of the system processors and the system backplane does not resolve the problem, go to “Contacting IBM service and support” on page 61. This ends the procedure. 9006-12P Replace the following items, one at a time, in the order that is shown until the problem is resolved: 1.

  • Page 66: Epub_Prc_Lvl_Support Isolation Procedure

    Continue with the next step. Go to “Contacting IBM service and support” on page 61. This ends the procedure. 3. For each of the SELs that you identified in step “2” on page 52, determine the sensor name that is associated with each SEL.

  • Page 67: Epub_Prc_Proc_Ab_Bus Isolation Procedure

    If the replacement of the system processors and the system backplane does not resolve the problem, go to “Contacting IBM service and support” on page 61. This ends the procedure. 9006-12P Replace the following items, one at a time, in the order that is shown until the problem is resolved: 1.

  • Page 68: Epub_Prc_Proc_Xyz_Bus Isolation Procedure

    If replacing the system backplane and both system processors does not resolve the problem, go to “Contacting IBM service and support” on page 61. This ends the procedure. 9006-12P Replace the system backplane. If replacing the system backplane does not resolve the problem, replace system processor CPU 1.

  • Page 69: Epub_Prc_Eibus_Error Isolation Procedure

    If replacing the system backplane and both system processors does not resolve the problem, go to “Contacting IBM service and support” on page 61. This ends the procedure. 9006-12P Replace system processor CPU 1. If replacing system processor CPU 1 does not resolve the problem, replace system processor CPU 2.

  • Page 70: Epub_Prc_Power_Error Isolation Procedure

    Continue with the next step. Go to “Contacting IBM service and support” on page 61. This ends the procedure. 3. For each of the SELs that you identified in step “2” on page 56, determine the sensor name that is associated with each SEL.

  • Page 71: Epub_Prc_Hb_Code Isolation Procedure

    Then Continue with the next step. 2. Use the following table to determine the service action: Table 15. EPUB_PRC_MEMORY_UE service actions System Service action 5104-22C or 9006-22C Replace system processor CPU 1. If replacing the system processor CPU 1 does not resolve the problem, replace system processor CPU 2.

  • Page 72: Epub_Prc_Tod_Clock_Err Isolation Procedure

    Continue with the next step. Go to “Contacting IBM service and support” on page 61. This ends the procedure. 4. For each of the SELs that you identified in step “3” on page 58, determine the sensor name that is associated with each SEL.

  • Page 73: Epub_Prc_Cooling_System_Err Isolation Procedure

    If replacing the system backplane and both system processors does not resolve the problem, go to “Contacting IBM service and support” on page 61. This ends the procedure. 9006-22P Replace the system backplane. If replacing the system backplane does not resolve the problem, replace system processor CPU 1.

  • Page 74: Verifying A Repair

    Perform a ping test to verify the network connectivity. Collecting diagnostic data Learn how to collect diagnostic data to send to IBM service and support. About this task To collect diagnostic data, complete the following steps: 60 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and...

  • Page 75: Contacting Ibm Service And Support

    Follow the instructions to install and run the system event log collection tool. Then, continue with the next step. 4. Send the data that you collected during this procedure to IBM service and support. This ends the procedure. Contacting IBM service and support You can contact IBM service and support by telephone or through the IBM Support Portal.
  • Page 76 • Operating system problem • IBM application program • Loop, hang, or message Hardware: • IBM system hardware broken • Hardware reference code • IBM input/output (I/O) problem • Upgrade 62 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and...

  • Page 77: Finding Parts And Locations

    5104-22C or 9006-22C. HDD 4 See Removing and replacing a disk drive in the 5104-22C or 9006-22C. HDD 5 See Removing and replacing a disk drive in the 5104-22C or 9006-22C. © Copyright IBM Corp. 2017, 2019...
  • Page 78 Table 19. Front view locations (continued) Index number FRU description FRU removal and replacement procedures HDD 6 See Removing and replacing a disk drive in the 5104-22C or 9006-22C. HDD 7 See Removing and replacing a disk drive in the 5104-22C or 9006-22C.
  • Page 79 Table 20. Top view locations Index number FRU description FRU removal and replacement procedures Disk drive backplane See Removing and replacing the disk drive backplane in the 5104-22C or 9006-22C. Fan 2 See Removing and replacing fans in the 5104-22C or 9006-22C. Fan 3 See Removing and replacing fans in the 5104-22C or 9006-22C.
  • Page 80 Table 21. Rear view locations Index number FRU description FRU removal and replacement procedures PSU 1 See Removing and replacing a power supply in the 5104-22C or 9006-22C. PSU 2 See Removing and replacing a power supply in the 5104-22C or 9006-22C.
  • Page 81 Figure 4. Memory locations The following table provides the memory locations. Table 22. Memory locations Index number FRU description FRU removal and replacement procedures P1-DIMMA1 See Removing and replacing memory in the 5104-22C or 9006-22C. P1-DIMMA2 See Removing and replacing memory in the 5104-22C or 9006-22C.

  • Page 82: 5104-22C Or 9006-22C Parts

    After you identify the part number of the part that you want to order, go to Advanced Part Exchange Warranty Service. Registration is required. If you are not able to identify the part number, go to Contacting IBM service and support. 68 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and...
  • Page 83 Rack final assembly Figure 5. Rack final assembly Table 23. Rack final assembly part numbers Index IBM part Units per Description number number assembly (Supermicro part number) 01EM628 Slide rail kit - contains left and right slide rails and (MCP-290-0...
  • Page 84 System parts Figure 6. System parts 70 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and 9006-22P...
  • Page 85 Table 24. System parts Index IBM part number Units per Description number (Supermicro part assembly number) Top cover assembly Screws CPU air baffle 01EM725 (SNK- Heat sink kit (includes heat sink and thermal interface P0053P-IB001 ) material) 01EM276 (PP9- 16 core 2.9 GHz DD2.01 system processor module kit...
  • Page 86 Table 24. System parts (continued) Index IBM part number Units per Description number (Supermicro part assembly number) 01EM614 (BPN- Disk drive backplane (supports 12 SAS or SATA drives) SAS3-826A-N4) Screws 01EM652 (HDD- 2 TB 3.5 inch SAS disk drive A2000-...
  • Page 87 Miscellaneous parts Table 25. Miscellaneous parts Description IBM part Units per number assembly (Supermicro part number) 50 cm OCuLink-OCuLink X8 cable 01EM626 (CBL- SAST-0934-12 Slide rail kit for round hole racks - contains left and right slide 01EM630 rails and attaching screws (5104-22C)
  • Page 88 74 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and 9006-22P...

  • Page 89: Finding Parts And Locations

    9006-12P. HDD 2 or NVMe 2 See Removing and replacing a storage drive in the 9006-12P. HDD 3 or NVMe 3 See Removing and replacing a storage drive in the 9006-12P. © Copyright IBM Corp. 2017, 2019...
  • Page 90 Figure 8. Top view Table 27. Top view locations Index number FRU description FRU removal and replacement procedures Disk drive backplane See Removing and replacing the disk drive backplane in the 9006-12P. Fan 1 See Removing and replacing fans in the 9006-12P. Fan 2 See Removing and replacing fans in the 9006-12P.
  • Page 91 Table 27. Top view locations (continued) Index number FRU description FRU removal and replacement procedures CPU 1 See Removing and replacing a system processor module for the 9006-12P. CPU 2 See Removing and replacing a system processor module for the 9006-12P.
  • Page 92 Table 28. Rear view locations (continued) Index number FRU description FRU removal and replacement procedures PCIe adapter 4 (WIO-R Slot) See Removing and replacing PCIe adapters in the 9006-12P. Memory locations The following diagram shows memory DIMMs and their corresponding field-replaceable unit (FRU) layouts in the system.
  • Page 93 Table 29. Memory locations (continued) Index number FRU description FRU removal and replacement procedures P1-DIMMC1 See Removing and replacing memory in the 9006-12P. P1-DIMMC2 See Removing and replacing memory in the 9006-12P. P1-DIMMD1 See Removing and replacing memory in the 9006-12P. P1-DIMMD2 See Removing and replacing memory in the 9006-12P.

  • Page 94: 9006-12P Parts

    After you identify the part number of the part that you want to order, go to Advanced Part Exchange Warranty Service. Registration is required. If you are not able to identify the part number, go to Contacting IBM service and support. 80 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and...
  • Page 95 Rack final assembly Figure 12. Rack final assembly Table 31. Rack final assembly part numbers Index IBM part Units per Description number number assembly (Supermicro part number) 02CM137 Slide rail kit - contains left and right slide rails and (MCP-290-0...
  • Page 96 System parts Figure 13. System parts Table 32. System parts Index IBM part number Units per Description number (Supermicro part assembly number) Top cover assembly Screws PCIe adapter. Use the feature type of the adapter to find the FRU number in PCIe adapter information by feature type for the 9006-12P.
  • Page 97 Table 32. System parts (continued) Index IBM part number Units per Description number (Supermicro part assembly number) PCIe adapter. Use the feature type of the adapter to find the FRU number in PCIe adapter information by feature type for the 9006-12P...
  • Page 98 Table 32. System parts (continued) Index IBM part number Units per Description number (Supermicro part assembly number) 01EM682 (HDD- 1.2 TB 10k 2.5 inch SAS disk drive KIT-2A-ST1200- IB001) 01EM683 (HDD- 1.8 TB 10k 2.5 inch SAS disk drive KIT-2A-ST1800-...
  • Page 99 Table 32. System parts (continued) Index IBM part number Units per Description number (Supermicro part assembly number) 01EM671 (HDS- 1.92 TB 2.5 inch SAS solid-state drive (1 drive write per KIT-2A-1920- day) IB001) 01EM672 (HDS- 3.84 TB 2.5 inch SAS solid-state drive (1 drive write per...
  • Page 100 Table 32. System parts (continued) Index IBM part number Units per Description number (Supermicro part assembly number) 01EM685 ( HDS- 960 GB 2.5 inch self-encrypting SATA solid-state drive (3.5 KIT-2T-960S- drive writes per day) IB001) 01EM686 (HDS- 1.92 TB 2.5 inch self-encrypting SATA solid-state drive (3.5...
  • Page 101 Additional system parts Figure 14. Additional system parts Finding parts and locations 87...
  • Page 102 Table 33. Additional system parts Index IBM part number Units per Description number (Supermicro part assembly number) 01EM644 (MEM- 8 GB, 2666 MHz 1RX4 DDR4 IS RDIMM DR480L-CL01- ER26 for Micron Technology, Inc.) 01EM645 (MEM- 16 GB, 2666 MHz 1RX4 DDR4 IS RDIMM...
  • Page 103 Table 33. Additional system parts (continued) Index IBM part number Units per Description number (Supermicro part assembly number) 01EM274 (PP9- 16 core 2.2 GHz DD2.2 system processor module kit MP02CY088-K- (includes system processor module, tray and removal IB001) tool)** 01EM473 (PP9- 16 core 2.2 GHz DD2.21 system processor module kit...
  • Page 104 Table 34. Miscellaneous part numbers (continued) Description IBM part number (Supermicro part number) Rail adapter bracket kit (contains 4 brackets to adapt to round holes) 02CM145 (MCP-290-81904-0 CR2032 Lithium time-of-day battery 90 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and...

  • Page 105: Finding Parts And Locations

    See Removing and replacing a disk drive in the 9006-22P. HDD 6 See Removing and replacing a disk drive in the 9006-22P. HDD 7 See Removing and replacing a disk drive in the 9006-22P. © Copyright IBM Corp. 2017, 2019...
  • Page 106 Table 35. Front view locations (continued) Index number FRU description FRU removal and replacement procedures HDD 8 or NVMe 0* See Removing and replacing a disk drive in the 9006-22P. HDD 9 or NVMe 1* See Removing and replacing a disk drive in the 9006-22P.
  • Page 107 Table 36. Top view locations (continued) Index number FRU description FRU removal and replacement procedures Fan 3 See Removing and replacing fans in the 9006-22P. Fan 6 See Removing and replacing fans in the 9006-22P. Fan 7 See Removing and replacing fans in the 9006-22P.
  • Page 108 Figure 18. Rear view with drives Table 37. Rear view locations Index number FRU description FRU removal and replacement procedures PSU 1 See Removing and replacing a power supply in the 9006-22P. PSU 2 See Removing and replacing a power supply in the 9006-22P. Network adapter and PCIe riser See Removing and replacing PCIe (UIO Network)
  • Page 109 Figure 19. Memory locations The following table provides the memory locations. Table 38. Memory locations Index number FRU description FRU removal and replacement procedures P1-DIMMA1 See Removing and replacing memory in the 9006-22P. P1-DIMMA2 See Removing and replacing memory in the 9006-22P. P1-DIMMB1 See Removing and replacing memory in the 9006-22P.
  • Page 110 Table 38. Memory locations (continued) Index number FRU description FRU removal and replacement procedures P2-DIMMA1 See Removing and replacing memory in the 9006-22P. P2-DIMMA2 See Removing and replacing memory in the 9006-22P. P2-DIMMB1 See Removing and replacing memory in the 9006-22P. P2-DIMMB2 See Removing and replacing memory in the 9006-22P.

  • Page 111: 9006-22P Parts

    After you identify the part number of the part that you want to order, go to Advanced Part Exchange Warranty Service. Registration is required. If you are not able to identify the part number, go to Contacting IBM service and support. Finding parts and locations 97...
  • Page 112 Rack final assembly Figure 21. Rack final assembly Table 40. Rack final assembly part numbers Index IBM part Units per Description number number assembly (Supermicro part number) 01EM628 Slide rail kit - contains left and right slide rails and (MCP-290-0...
  • Page 113 System parts Figure 22. System parts Table 41. System parts Index IBM part number Units per Description numbe (Supermicro part assembly number) Top cover assembly Screws PCI adapter. Use the feature type of the adapter to find the FRU number in PCIe adapter information by feature type for the 9006-22P.
  • Page 114 Table 41. System parts (continued) Index IBM part number Units per Description numbe (Supermicro part assembly number) PCI adapter. Use the feature type of the adapter to find the FRU number in PCIe adapter information by feature type for the 9006-22P.
  • Page 115 Additional system parts Figure 23. Additional system parts Finding parts and locations 101...
  • Page 116 Table 42. Additional system parts Index IBM part number Units per Description numbe (Supermicro part assembly number) 01EM606 CPU air baffle (MCP-310-82929 -0E-OEM) 01EM617 (SNK- Heat sink kit (includes heat sink and thermal interface P0056P) material) 01EM644 (MEM- 8 GB, 2666 MHz 1RX4 DDR4 IS RDIMM...
  • Page 117 Table 42. Additional system parts (continued) Index IBM part number Units per Description numbe (Supermicro part assembly number) 02CL487 (PP9- 16 core 2.9 GHz DD2.2 system processor module kit MP02CY086-K- (includes system processor module tray and removal IB001) tool)* 01EM475 (PP9- 16 core 2.9 GHz DD2.21 system processor module kit...
  • Page 118 Table 42. Additional system parts (continued) Index IBM part number Units per Description numbe (Supermicro part assembly number) 01EM682 (HDD- 12-14*** 1.2 TB 10k 2.5 inch SAS disk drive KIT-2A-ST1200- IB001) 01EM683 (HDD- 12-14*** 1.8 TB 10k 2.5 inch SAS disk drive...
  • Page 119 Table 42. Additional system parts (continued) Index IBM part number Units per Description numbe (Supermicro part assembly number) 01EM671 (HDS- 12-14*** 1.92 TB 2.5 inch SAS solid-state drive (1 drive write per KIT-2A-1920- day) IB001) 01EM672 (HDS- 12-14*** 3.84 TB 2.5 inch SAS solid-state drive (1 drive write per...
  • Page 120 Table 42. Additional system parts (continued) Index IBM part number Units per Description numbe (Supermicro part assembly number) 01EM685 ( HDS- 12-14*** 960 GB 2.5 inch self-encrypting SATA solid-state drive KIT-2T-960S- (3.5 drive writes per day) IB001) 01EM686 (HDS- 12-14*** 1.92 TB 2.5 inch self-encrypting SATA solid-state drive...
  • Page 121 Miscellaneous parts Table 43. Miscellaneous part numbers Description IBM part number (Supermicro part number) .4 meter disk drive backplane power cable (8-pin female connector to two right 01EM621 (CBL- angle 4-pin female connectors) PWEX-0651) .6 meter disk drive backplane power cable (8-pin female connector to two right...
  • Page 122 108 Power Systems: Problem analysis, system parts, and locations for the 5104-22C, 9006-12P, 9006-22C, and 9006-22P...

  • Page 123: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 124: Accessibility Features For Ibm Power Systems Servers

    This product uses standard navigation keys. Interface information The IBM Power Systems servers user interfaces do not have content that flashes 2 - 55 times per second. The IBM Power Systems servers web user interface relies on cascading style sheets to render content properly and to provide a usable experience.

  • Page 125: Privacy Policy Considerations

    Contact the vendor for accessibility information about its products. Related accessibility information In addition to standard IBM help desk and support websites, IBM has a TTY telephone service for use by deaf or hard of hearing customers to access sales and support services:...

  • Page 126: Class A Notices

    Class A Notices The following Class A statements apply to the IBM servers that contain the POWER9 processor and its features unless designated as electromagnetic compatibility (EMC) Class B in the feature information. Federal Communications Commission (FCC) Statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 127 Japan Electronics and Information Technology Industries Association Statement This statement explains the Japan JIS C 61000-3-2 product wattage compliance. This statement explains the Japan Electronics and Information Technology Industries Association (JEITA) statement for products less than or equal to 20 A per phase. This statement explains the JEITA statement for products greater than 20 A, single phase.
  • Page 128 Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung von IBM verändert bzw.

  • Page 129: Class B Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM-authorized dealers. IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment.
  • Page 130 Tel: +49 800 225 5426 email: halloibm@de.ibm.com VCCI Statement - Japan Japan Electronics and Information Technology Industries Association Statement This statement explains the Japan JIS C 61000-3-2 product wattage compliance. This statement explains the Japan Electronics and Information Technology Industries Association (JEITA) statement for products less than or equal to 20 A per phase.

  • Page 131: Terms And Conditions

    Permissions for the use of these publications are granted subject to the following terms and conditions. Applicability: These terms and conditions are in addition to any terms of use for the IBM website. Personal Use: You may reproduce these publications for your personal, noncommercial use provided that all proprietary notices are preserved.
  • Page 132 IBM reserves the right to withdraw the permissions granted herein whenever, in its discretion, the use of the publications is detrimental to its interest or, as determined by IBM, the above instructions are not being properly followed.
  • Page 134 IBM®...

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