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Technical data and specifications ›
Free repair of damage due to paintwork flaws that
▶
occur on your vehicle within three years of the
start of the ŠKODA Warranty.
Free repair of rust corrosion on the body, which
▶
occurs on your vehicle within twelve years of the
start of the warranty. In terms of rust corrosion on
the body, the ŠKODA Warranty shall cover only
rust corrosion through body panels from the inside
to the outside.
Free repair of the high-voltage battery if it is instal-
▶
led in the vehicle and if the damage occurs within 8
years or before reaching a mileage of 160,000 km/
100,000 miles (whichever occurs first) from the
beginning of the ŠKODA warranty. A reduction in
the capacity of the high-voltage battery over time
is a natural feature of technology and does not
constitute a defect within the meaning of the
ŠKODA warranty, provided that this value does not
fall below 70% of the total usable capacity before
the expiry of 8 years or before the achievement of
160,000 km/100,000 miles (whichever comes
first) from the beginning of the ŠKODA warranty.
The start of the ŠKODA Warranty is the day on
which the new car is handed over for use by a ŠKO-
DA partner to the first buyer who is not a ŠKODA
1)
Partner
.
The ŠKODA Partner enters this date into the corre-
sponding systems of the manufacturer. Any one
ŠKODA Partner can notify you of this date on re-
quest.
Vehicle repairs under the ŠKODA Warranty can be
carried out by means of a replacement or repair of
the defective parts. The ŠKODA Service Partner de-
cides about the type of vehicle repair. The vehicle re-
pair takes place in accordance with the availability of
the ŠKODA Service Partners and within a reasonable
period of time. Replaced parts become the property
of the ŠKODA Service Partner.
In the event of a claim under the ŠKODA warranty
regarding damage to the high-voltage battery, if it is
installed in the vehicle, the high-voltage battery is
put into a condition corresponding to the age and
mileage of the vehicle, whereby the capacity of the
high-voltage battery after repair is at least 70% of
the total usable capacity.
There shall be no further claims arising from the
ŠKODA Warranty. In particular, no claim for replace-
ment, no right of withdrawal, no claim to purchase
price reduction, or provision of a replacement car for
the duration of repair and compensation.
The ŠKODA Warranty can be claimed at any ŠKODA
Service Partner.
Due to the requirements of the generally binding country-specific legal regulations, the date of the first
1)
registration can be specified instead of the date of the vehicle handover.
Rights arising from defective performance, ŠKODA warranties
There are no claims under the ŠKODA Warranty if
vehicle damage has occurred in causal connection
with one of the following circumstances.
The service work was not carried out on time and
▶
professionally according to the provisions of ŠKO-
DA AUTO, or its execution was not proven by the
customer when asserting claims under the ŠKODA
Warranty.
Damage refers to parts that are subject to natural
▶
wear, such as tyres, spark plugs, wiper blades,
brake pads and brake discs, clutch, bulbs, syn-
chronizer rings, batteries, etc.
Installation, connection of parts or accessories,
▶
other adaptation or technical modification of the
vehicle not approved by ŠKODA AUTO (e.g. tun-
ing).
Unauthorized use, improper handling (e.g. use in
▶
motor sport competitions or overloading), improp-
er care and maintenance or unauthorized modifica-
tions to your vehicle.
Non-observance of instructions in the Owner's
▶
Manual or in other factory instructions, including,
but not limited to, non-observance of instructions
regarding the procedure for charging the high-
voltage battery if it is installed in the vehicle.
Use of the vehicle as a stationary source of electri-
▶
cal energy.
External impact or influences (e.g. accident, hail,
▶
flood, etc.).
Damage has not been reported immediately to a
▶
specialist company or has not been properly rem-
edied.
The customer shall prove the lack of causation.
The present ŠKODA Warranty shall not affect the
purchaser's statutory rights arising from unsatisfac-
tory performance in respect of the seller of the vehi-
cle and possible claims arising from product liability
laws.
ŠKODA Mobility Warranty
The Mobility Warranty provides you with a sense of
certainty for journeys in your vehicle.
As part of the Mobility Warranty, if your car breaks
down as a result of an unexpected fault when you
are on the move, you can access services to ensure
your continued mobility. These services include the
following: Breakdown service at the breakdown lo-
cation and towing to the ŠKODA Service Partner,
technical assistance by phone or on-site operation.
If your vehicle is not repaired on the same day, then
the ŠKODA Service Partner may, if necessary, ar-
range additional subsequent services, such as re-
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