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Chapter 7: Troubleshooting
You can install a deskphone through the Web GUI if you face issues while providing firmware and
configuration server details through the deskphone interface. You can also use the Web GUI to
override the settings provided by the IP Office system.
Related Links
Prerequisites
on page 37
Installing deskphones through the Web GUI
Prerequisites
To install the deskphone through the Web GUI, obtain the following information.
Requirement
User login extension and
password
IP address for the deskphone
Subnet mask
Gateway address
SIP outbound proxy server IP
address
SIP user ID
SIP authentication ID
SIP password
SIP transport protocol
Firmware server IP address
Configuration file server IP
address
March 2015
on page 38
Value
Notes
See the following:
• For the IP Office environment :
configuring deskphone users
Adding user extensions
• For the Avaya Aura environment:
deskphone users
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The IP address of the HTTP server where the
firmware is located.
The IP address and the directory of the server where
the configuration file is located.
Installing and Maintaining Avaya E129 SIP Deskphone
Comments? infodev@avaya.com
Adding and
on page 16 and
on page 16
Creating
on page 26
37
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