Chapter 6: Upgrading The Deskphone; Automatic Upgrade; Manual Upgrade; Downloading The Firmware - Avaya E129 Installing And Maintaining

Chapter 6: Upgrading the deskphone

Automatic upgrade

You can choose to automatically upgrade the deskphone by setting the option from the Web GUI.
During automatic upgrade:
• The deskphone restarts three times. It takes close to 15 minutes for the process to complete.
• You must not power down the deskphone, disconnect the deskphone from the network or
restart the deskphone from SSA.
• In some very rare circumstances if the deskphone is reset and disconnected from the network
during the upgrade procedure, the deskphone might fail to upgrade even after subsequent
resets. In this case, to recover the deskphone and allow the upgrade to proceed, you must set
the deskphone to factory settings.

Manual upgrade

Downloading the firmware

Procedure
1. Go to the Avaya Support
2. In the Enter Your Product Here field, enter E129.
3. In the Choose Release field, click the required release number.
4. Select Downloads.
5. Press Enter.
The system displays a list of software that you can download.
6. Click the required version.
The system displays the Downloads & Documents page.
7. In the File field, click the zipped file and save the file on your system.
8. Unzip the file that you downloaded at the appropriate location on the firmware server.
Installing and Maintaining Avaya E129 SIP Deskphone
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Comments? infodev@avaya.com
March 2015