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IP Office Technical Bulletin number 145
10 Technical and Upgrade Notes
The following notes provide upgrade summaries for each component affected by this
release. Please refer to the relevant technical installation manuals for detailed
upgrade steps and best practices for backup and restore facilities.
Before any upgrades of the IP Office commence the IP Office Release 8.1
Administration suite must be installed. Administration suite upgrades are supported
from version 7.0, any version prior to this must be removed first before the
Administration suite can be installed.
10.1 GA Software Versions
IP Office Core Switch 8.1(43)
IP Office Preferred Edition 8.1(0810) (also known as VoiceMail Pro)
Customer Call Reporter 8.1.8.16
One-X Portal 8.1.76(80)
IP Office Application Server 8.1.16(12)
Unified Communication Processor 8.1.80.9
10.2 Core Software Upgrade Summary
The IP500 & IP500v2 must be at version R7.0/R8.0 prior to upgrading to R8.1.
For example, if a system is at R6.0 then an R8.1 upgrade license needs to be applied
and the system upgraded to R7.0 or R8.0. Once upgraded to R7.0 or R8.0 the
system can then be upgraded to R8.1.
Note: No interim licenses are required for the upgrade other than the R8.1 upgrade
license.
If running a software version older than 4.0 then please refer to Technical Bulletin
109.
10.2.1 Software Upgrade License Installation
To make for a smoother upgrade process it is recommended that you install your IP
Office Release 8.1 Software Upgrade license (6) before you proceed any further.
Although the key may not be recognized immediately by the system, dependent on
the current software version you have, it will be recognized when you come to
upgrade your system.
10.2.2 Unit Compatibility – Expansion Unit Interoperability
All expansion units must be upgraded or downgraded to match the CPU software.
COMPAS ID 157236 Issue 2
Page 53 of 59
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