Carrier Touch Pilot Control Series Control Manual page 32

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9 - DIAGNOSTICS
Code
Description
10005
Circuit A Low Suction Temperature
10006
Circuit B Low Suction Temperature
10105
Maximum condensing Leaving water temp
10014
Customer Interlock Failure
10090
Cooler Flow Switch Setpoint Configuration 
Failure
10091
Cooler Flow Switch Failure
10015
Condenser Flow Switch Failure
10028
Electrical Box Thermostat Failure
10030
Master/Slave communication Failure
10031
Unit is in Network emergency stop
10032
Cooler pump #1 fault
10050
Refrigerant Leakage Detection
10073
Condenser pump #1 fault
10097
Cooler water exchanger Temperature
Sensors Swapped
10102
Condenser water exchanger Temperature
Sensors Swapped
10098
Discharge pressure sensors swap
10099
Suction pressure sensors swap
10063
Circuit A Internal safety chain open (HP,
Doors, Power)
10064
Circuit B Internal safety chain open (HP,
Doors, Power)
10101
Free Cooling Process Failure
10216
Wrong wiring main switch A
10217
Wrong wiring main switch B
10218
Electrical fault A
10219
Electrical fault B
Configuration failure
8000
No factory configuration
7001
Illegal factory configuration Number #1 to nn  Incorrect unit configuration or 
9001
Master chiller configuration error Number #1 
to nn
Service Maintenance
13001
Service maintenance alert Number # nn
13005
Fgas check needed, call your maintenance 
company
32
Possible cause
Pressure sensor defective,
EXV blocked or lack of
refrigerant
As above
Leaving water temperature is
above the configured threshold
Customer interlock is open
Defective flow controller or 
wiring error
Flow switch fails to close within 
the off to on delay
Flow switch is open
Flow switch is open
Electrical box thermostat input
is open
Connection lost with slave unit Units are returning to
Network emergency stop
command
Flow switch or water pump fault Unit shuts down
Refrigerant escape
Water pump fault
Water temperature sensors
swapped
Water temperature sensors
swapped
Pressure sensors swapped
Pressure sensors swapped
One of the high pressure
switches is open, electrical
wiring issue, door is open,
circuit breaker is open, pressure
is higher than HP safety
(service valve closed or fire)
One of the high pressure
switches is open, electrical
wiring issue, door is open,
circuit breaker is open, pressure
is higher than HP safety
(service valve closed or fire)
Dry cooler fault
Contactor is closed, but high
pressure switch is opened
As above
Contactor is open, but it is
commanded to be closed; 
wiring issue, short circuit; visual 
check of the electrical cabinet
internal state is mandatory
As above
Initial factory configuration 
required
new version of compressor FW 
not supported
Incorrect master/slave
configuration
Servicing action required
Maintenance date passed
Action taken
Reset type
Circuit A shuts down
Automatic (the first alarm 
within 24 hours); otherwise, 
Manual
Circuit B shuts down
As above
Unit shuts down
Automatic, if conditions
return to normal
Unit shuts down
Automatic, if customer
interlock is closed (the first 
alarm within 24 hours); 
otherwise, Manual
Unit is not allowed to start
Manual
Cooler pump is stopped
Automatic (the first alarm 
within 24 hours); otherwise, 
Manual
Unit shuts down
Manual
Unit shuts down
Automatic, if flow switch is 
closed (the first alarm within 
24 hours); otherwise, 
Manual
Unit shuts down (in order to
Automatic (the first alarm 
limit heat in the control box)
within 24 hours); otherwise, 
Manual
Automatic when
standalone mode
communication is recovered
Unit shuts down
Automatic, if emergency
stop is deactivated
Manual
No action (warning only)
Automatic, if voltage reading
returns to normal
Unit shuts down
Manual
Unit shuts down
Manual
Unit shuts down
Manual
Unit shuts down
Manual
Unit shuts down
Manual
Unit shuts down
Manual, HP switch must be
reset manually as well
Unit shuts down
Manual, HP switch must be
reset manually as well
Free Cooling continued to 
Automatic, if operating
work partially, and
conditions return to normal
compressor stages are
allowed to start
Circuit A shuts down
Manual
Circuit B shuts down
Manual
Circuit A shuts down
Manual
Circuit B shuts down
Manual
Unit cannot be started
Automatic, if configuration is 
provided
Unit cannot be started
Automatic, if configuration is 
corrected
Master/Slave assembly
Automatic, if configuration is 
control is disabled and the
corrected or the unit is not in
unit can operate in
Master operating type
standalone mode
No action (warning only)
Manual
No action (warning only)
Manual

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