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4. CLEANING AND CARE
The ebios-fire model may only be cleaned when cold.
4.1 CLEANING CLADDING PARTS
• Wait until the device has cooled down before cleaning (at least 1 hour)!
• Decorative metal surfaces and the cladding parts can be cleaned with a
moist cloth (do not use a microfibre cloth!).
• Glass surfaces can be cleaned with a standard glass cleaner and a soft
cloth (do not use a microfibre cloth!).
• Stainless steel surfaces can be cleaned with a standard stainless steel
cleaner. Only use in the direction of the finish!
Remove any dust on and below the ebios-fire regularly as dust particles can
burn or char. This can cause dirt in the room and on the furnishings where
the fire is installed.
5. MAINTENANCE/TROUBLESHOOTING
• The wick and burner fleece must be visually inspected at regular inter-
vals. The material can be easily damaged. As such, the burner fleece
should not be folded, bent or similar. It is not permitted to change the
burner fleece or wick.
• The burner mat must be replaced after approx. 380 service hours (corre-
sponds to a fuel throughput of around 190 l bioethanol). Please contact
your specialist dealer.
• Only use our original spare parts.
• The tank seal must be examined occasionally for cracks or brittleness
and should be replaced if necessary.
• Please contact your specialist dealer should you have any questions.
5.1 CHIMNEY BECOMES SOOTED HEAVILY, RAPIDLY
AND UNEVENLY
If this did not occur from the very start, please check the following points:
• Has the correct fuel been used?
5.2 FIRE IS DIFFICULT TO IGNITE
If this did not occur from the very start, please check the following points:
• Is there fuel in the burner?
• Have you wetted the ignition mats?
• Has the correct fuel been used?
GB 12
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