Table of Contents
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Symptom tables
Locate the symptom in the following tables and take the appropriate action.
Carrier transport problems
Symptom
• No carrier movement
• Slow carrier movement
• Carrier stops
• Carrier slams the side frame
Maintenance station problems
Symptom
• Fails to cap the printheads
• Fails to clean the printheads
Control panel problems
Symptom
• Buttons do not work.
• LCD does not display.
Action
Go to the
"Carrier transport
service check" on page
Action
Go to the
"Maintenance station
service check" on page
Action
If the LCD, buttons or lights fail,
check the control panel cable
connection J11 on the system board,
then run the
"Power-On Self Test
(POST) sequence" on page
the problem remains, replace the
scanner assembly. Go to the
"Scanner module assembly
removal" on page
If the problem continues, replace the
system board. Go to the
board removal" on page
Diagnostic information
4411-XXX
2-10.
2-12.
2-1. If
4-3.
"System
4-12.
2-7
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