1. Manuals
  2. Brands
  3. Lexmark Manuals
  4. All in One Printer
  5. 6300 Series
  6. User manual

Lexmark 6300 Series User Manual

Lexmark 6300: users guide
Hide thumbs Also See for 6300 Series:
Table of Contents

Advertisement

Quick Links

See also: Service Manual , Installation Manual
6300 Series All-In-One
User's Guide
May 2005
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2005 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

Advertisement

Table of Contents
loading

Related Manuals for Lexmark 6300 Series

Summary of Contents for Lexmark 6300 Series

  • Page 1 6300 Series All-In-One User's Guide May 2005 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road...
  • Page 2 Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.

  • Page 3: Table Of Contents

    Contents Setting up the printer...7 Checking the box contents...7 Finding information about the printer...8 Learning about the printer...13 Understanding the parts of the printer...13 Using the control panel...15 Navigating the control panel menus...17 Using the Copy menu...17 Using the Scan menu...18 Using the Photo Card menu...19 Learning about the printer software...22 Using the printer software...22...
  • Page 4 Printing...38 Printing a document...38 Printing envelopes...38 Printing cards...38 Printing transparencies...39 Getting ready to print photos using media devices...40 Inserting a memory card...40 Inserting a flash drive...43 Browsing and selecting photos from a memory card or flash drive...45 Transferring digital photos from a memory card or flash drive...45 Using a PictBridge-enabled digital camera to control printing photos...46 Printing photos using the control panel...48 Printing photos from the control panel...48...
  • Page 5 Copying...57 Making a copy using the control panel...57 Changing the blank paper size...57 Setting the copy quality...57 Changing the brightness of a copy...57 Making borderless copies using the control panel...58 Enlarging or reducing an image using the control panel...58 Repeating an image on one page from the control panel...59 Making a copy using the software ...59 Scanning...60 Scanning a text-only document...60...
  • Page 6 Using the cartridge storage area...77 Refilling the print cartridges...78 Ordering Lexmark Supplies...80 Ordering supplies...80 Troubleshooting...81 Setup troubleshooting...81 Print troubleshooting...85 Copy troubleshooting...88 Scan troubleshooting...89 Fax troubleshooting...90 Network troubleshooting...93 Jams and misfeeds troubleshooting...94 Memory card troubleshooting...97 Error messages...99 Removing and reinstalling the software...104 Notices...105...

  • Page 7: Setting Up The Printer

    Setting up the printer Checking the box contents Name Installation software CD Power supply cord Setup sheet Description • Windows – Installation software for the printer – Help – User's Guide in electronic format • – Installation software for the printer –...

  • Page 8: Finding Information About The Printer

    Printed booklet that serves as a guide (for Windows users). Where to find You can find this document in the printer box or on the Lexmark Web site. Where to find You can find this document in the printer box or on the Lexmark Web site.
  • Page 9 Where to find While in any Lexmark software program, click Help, Tips Help Help Topics. Where to find To access the Lexmark Solution Center: Click Start Programs Select Lexmark Solution Center. Where to find To access the Readme file: Click Start Programs Series.
  • Page 10 Where to find Visit our Web site at www.lexmark.com. Select drivers & downloads Drivers & Downloads . Select your printer family. Select your printer model.
  • Page 11 Customer support Description Telephone support E-mail support Where to find Visit our Web site at www.lexmark.com. Select Products and Supplies Supplies. Select the corresponding tab on the left of the Web page. To view the limitations and conditions of...
  • Page 12 Description Where to find Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: Machine Type number: Serial number: Date purchased: Store where purchased: Setting up the printer...

  • Page 13: Learning About The Printer

    Learning about the printer Understanding the parts of the printer Use the Paper guide Paper support Paper feed guard Top cover Scanner unit Memory card slots PictBridge port Paper exit tray Align paper when feeding. Load paper. Prevent items from falling into the paper slot. Access the scanner glass.
  • Page 14 Use the Display Control panel Use the Power supply port USB port View photos on the camera memory card, preview a scanned image, or check the status of the printer. The display tilts for easy viewing. Operate the printer. Connect the printer to a power source. Connect the printer to a computer using a USB cable.

  • Page 15: Using The Control Panel

    Using the control panel Press Power Turn the printer on and off. Rotate • • Page Preview Preview an image before it is printed, scanned, or copied. Resize • • • Number of Specify the number of copies to print while in Copy or Photo Copies Card mode.
  • Page 16 Press Menu Display the menu for the selected mode. • Choose a menu option. • Select or clear a photo from the list to be printed while in Photo Card mode. • Scroll through menu options. • Change the selected area when cropping an image. •...

  • Page 17: Navigating The Control Panel Menus

    Press Color Start a color copy, scan, or photo job. Note: Make sure the mode you want is selected. In order for a photo print job to start, a memory card or flash drive must be inserted, or a PictBridge-enabled digital camera must be connected to the printer.

  • Page 18: Using The Scan Menu

    Press to scroll through the options list of the highlighted menu item. Press when the menu item you want appears. Menu item Copy Quality Brightness Blank Paper Size Repeat Image Size of Original Maintenance Defaults Using the Scan menu From the control panel, press Mode repeatedly until Scan is selected. Press Menu.

  • Page 19: Using The Photo Card Menu

    Press to scroll through the options list of the highlighted menu item. Press when the menu item you want appears. From this menu You can Maintenance • Check ink levels. • Change cartridges. • Align cartridges. • Clean cartridges. • Print a test page.
  • Page 20 From this submenu Auto Image Enhance Red Eye Reduction Colorize Effect Print All Photos View Slide Show Print Index Page View Photos or Print Print DPOF Selection Save to Computer You can Improve the quality of printed photos. Notes: • The enhanced image will not appear on the display.
  • Page 21 From this submenu Maintenance Defaults You can • Check ink levels. • Change cartridges. • Align cartridges. • Clean cartridges. • Print a test page. • Obtain cartridge diagnostic information. • Restore default settings. • Specify the type of paper loaded in the paper support.

  • Page 22: Learning About The Printer Software

    Finding maintenance and troubleshooting information To open the Imaging Studio, use one of these methods: Method 1 From the desktop, double-click the Imaging Studio icon. Learning about the printer software Method 2 Click Start Programs or All Programs Lexmark 6300 Series. Select Imaging Studio.

  • Page 23: Using The Imaging Studio Buttons

    Using the Imaging Studio buttons Click Print photos Share photos Use memory card photos Browse photos Print an album page Scan & edit text (OCR) Scan Learning about the printer software Details Print common photo sizes from saved images on the computer. E-mail images or photos which are stored on the computer.

  • Page 24: Using The All-In-One Center

    Visit our Web site. Method 2 Click Start Programs or All Programs Lexmark 6300 Series. Select All-In-One Center. You can • Select a program to send a scanned image to. • Select what type of image is being scanned.
  • Page 25 From this section Copy Creative Tasks Preview Note: For more information about the Scanning & Copying tab, click Help in the top center of the screen. Learning about the printer software You can • Select the quantity and color of copies. •...

  • Page 26: Using The Saved Images Tab

    Using the Saved Images tab Use the Saved Images tab to perform tasks with images that are saved on the computer. From this section Preview Open With Photo Prints Creative Tasks Note: For more information about the Saved Images tab, click Help in the top center of the screen.

  • Page 27: Using The Solution Center

    Learning about the printer software Method 3 From the All-In-One Click Start Center, click the Programs or All Maintain/ Programs Troubleshoot link Lexmark 6300 located in the top Series. center, and then Select Solution click one of the Center. available topics. You can •...
  • Page 28 From this tab How To Troubleshooting Maintenance Contact Information Advanced Note: For more information, click Help in the lower right corner of the screen. Learning about the printer software You can Learn how to: • Scan, copy, and print. • Find and change settings.

  • Page 29: Using Print Properties

    Using Print Properties Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. You can open Print Properties from almost any program: With a document open, click File From the Print dialog, click Properties, Preferences, Options, or Setup.

  • Page 30: Print Properties Tabs

    Print Properties tabs All of the print settings are on the three main tabs of the Print Properties software: Quality/Copies, Paper Setup, and Print Layout. Quality/Copies Paper Setup Print Layout Note: For more information about these settings, right-click a setting on the screen, and then select What's This? Learning about the printer software Options...

  • Page 31: Using The Photo Editor

    54. • Save photos from a memory card or flash drive to the computer. For more information, see “Transferring digital photos from a memory card or flash drive” on page 45. Learning about the printer software Lexmark 6300 Series.

  • Page 32: Loading Paper And Original Documents

    Loading paper and original documents Loading paper Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • You read the instructions that came with the specialty paper. • You do not force paper into the printer. Before loading paper the first time, hold down the paper feed guard and slide the paper guides out toward the edges of the paper tray.

  • Page 33: Loading Various Paper Types

    Loading various paper types Load up to 100 sheets of plain paper 100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper 10 iron-on transfers 25 greeting cards 25 index cards 25 photo cards 25 postcards Loading paper and original documents Make sure The paper is designed for use with inkjet printers.
  • Page 34 Load up to 10 envelopes 25 sheets of labels Loading paper and original documents Make sure • The envelopes are loaded in the center of the paper support. • The stamp location is in the upper left corner. • The envelopes are designed for use with inkjet printers.
  • Page 35 Load up to 50 transparencies 100 sheets of custom size paper Loading paper and original documents Make sure • The rough side of the transparencies faces you. • If the transparencies have paper backing sheets, you separate the paper from the transparencies before loading.

  • Page 36: Loading Original Documents On The Scanner Glass

    Load up to 20 sheets of banner paper Loading original documents on the scanner glass You can copy, scan and print photos, text documents, magazine articles, newspapers, and other publications. You can also scan a document for faxing. Make sure the printer is on. Open the top cover.
  • Page 37 Place the original document face down on the scanner glass in the lower right corner. Close the top cover to avoid dark edges on the scanned image. Loading paper and original documents...

  • Page 38: Printing

    Printing Printing a document Load paper. With a document open, click File Click Properties, Options, Setup, or Preferences. Adjust the settings. Click OK. Click OK or Print. Printing envelopes Load envelopes. From the software application, click File Click Properties, Preferences, Options, or Setup. From the “I Want To”...

  • Page 39: Printing Transparencies

    Click Properties, Preferences, Options, or Setup. Select a Quality/Speed setting. Select Photo for photos and greeting cards and Normal for other types of cards. Select the Paper Setup tab. Select Paper. From the Paper Size list, select a card size. Click OK.

  • Page 40: Getting Ready To Print Photos Using Media Devices

    Getting ready to print photos using media devices Inserting a memory card Open the memory card reader door. Insert a memory card. • Insert the card with brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. Getting ready to print photos using media devices...
  • Page 41 Slot Top slot Bottom slot Getting ready to print photos using media devices Memory card • xD Picture Card • Secure Digital • Mini Secure Digital (with adapter) Note: Make sure to connect the memory card to the adapter that came with it before inserting it in the slot.
  • Page 42 Wait for the light on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning: Do not remove cables, media devices, or touch the printer while the light is blinking in the area shown . If the printer does not read the memory card, remove and reinsert it.

  • Page 43: Inserting A Flash Drive

    Inserting a flash drive Insert the flash drive into the PictBridge port on the front of the printer. Notes: • An adapter may be necessary if your drive does not fit directly into the port. • The printer reads only one media device at a time. Getting ready to print photos using media devices...
  • Page 44 Wait for the light on the printer to come on. The light blinks to indicate the flash drive is being read or is transmitting data. Warning: Do not remove cables or media devices, or touch the printer while the light is blinking in the area shown. Getting ready to print photos using media devices...

  • Page 45: Browsing And Selecting Photos From A Memory Card Or Flash Drive

    Browsing and selecting photos from a memory card or flash drive Load paper. For best results, use photo or glossy paper, with the glossy or coated side facing you. Insert a memory card or flash drive. For more information, see “Inserting a memory card”...

  • Page 46: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos

    Transferring photos using the computer Insert a memory card or flash drive. For more information, see “Inserting a memory card” on page 40 or “Inserting a flash drive” on page 43. From the Fast Pics dialog, click Save Them On The PC. Select the photos you want to save.
  • Page 47 Follow the instructions in the camera documentation to select and print photos. Warning: Do not remove cables or media devices, or touch the printer while the light is blinking in the area shown. Getting ready to print photos using media devices...

  • Page 48: Printing Photos Using The Control Panel

    Printing photos using the control panel Printing photos from the control panel Load paper. Use photo or glossy paper for best results. Insert a memory card or flash drive. For more information, see “Inserting a memory card” on page 40 or “Inserting a flash drive” on page 43. Press Press to browse through the photos.

  • Page 49: Printing All Photos From The Control Panel

    Press to browse through the photos. • Press to select the currently displayed photo. • Press to deselect the currently displayed photo. • Press twice, and then Press Color or Black. If Preview before Print is off, the photos print immediately. If Preview before Print is on, press Color or Black to print the photos.

  • Page 50: Printing A Dpof Selection

    Printing a DPOF selection Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, and how many of each, while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer.

  • Page 51: Previewing Changes To Photos Before Printing

    Previewing changes to photos before printing After making changes to photos, you can preview how they will print from the display on the control panel. Insert a memory card or flash drive. For more information, see “Inserting a memory card” on page 40 or “Inserting a flash drive” on page 43. Press Select a photo you want to preview.

  • Page 52: Choosing A Photo Paper Size Using The Control Panel

    Choosing a photo paper size using the control panel The size you select from the "Blank Paper Size" menu is the size of the photo paper that you will load. For example, if you are printing two 2.5 x 3.5 inch photos and you selected letter as the blank paper size, the printer will print two photos of that size on one sheet of letter-size paper.

  • Page 53: Cropping Photos From The Control Panel

    Press to make the photo lighter or darker. Press Cropping photos from the control panel Insert a memory card or flash drive. For more information, see “Inserting a memory card” on page 40 or “Inserting a flash drive” on page 43. Press Press to scroll to the photo you want to crop.

  • Page 54: Printing Photos Using The Computer

    Printing photos using the computer Printing photos Load photo or glossy paper. From the software application, click File Click Properties, Preferences, Options, or Setup. From the “I Want To” menu, select Print a photograph. Select a print quality setting. From the Paper Size list, select the paper size loaded into the printer. Click OK.

  • Page 55: Browsing And Selecting Photos Stored On The Computer

    From the “Page Layout” drop-down menu, select a page layout. For more options: Click Change the category of layouts listed above. Select a layout for the photos. Click OK. From the “Page Layout” drop-down menu, select a page layout. Printing photos using the computer Lexmark 6300 Series.

  • Page 56: Adding Text Captions To A Photo Page

    Drag the photos onto the page. Note: Right-click the photo on the page for editing options. Click Print Now. Note: To prevent smudging, remove each page as it exits, and let it dry before stacking. Adding text captions to a photo page Load paper.

  • Page 57: Copying

    Copying Making a copy using the control panel Load paper. Load an original document face down on the scanner glass. Press Mode repeatedly until Copy is selected. Press Black or Color. Changing the blank paper size Press Mode repeatedly until Copy is selected. Press to scroll to the blank paper size that matches the size of the paper you are loading.

  • Page 58: Making Borderless Copies Using The Control Panel

    Press to lighten or darken the copy. Press Making borderless copies using the control panel Load paper. Load an original document face down on the scanner glass. Press Mode repeatedly until Copy is selected. Press Menu. Press until Photo appears. Press Press Color or Black.

  • Page 59: Repeating An Image On One Page From The Control Panel

    Repeating an image on one page from the control panel You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, handouts, and so on. Load paper. Load an original document face down on the scanner glass. Press Mode repeatedly until Copy is selected.

  • Page 60: Scanning

    Scanning Scanning a text-only document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document face down on the scanner glass. From the desktop, double-click the Imaging Studio icon. Click Scan.

  • Page 61: Scanning Documents Or Images For E-Mailing Using The Control Panel

    From the “Send scanned images to” menu, select the application where you want to save the scanned image. Adjust the settings as needed. Click Scan Now. From the software application, click File Enter the file name, format, and location where you want the scanned image saved.

  • Page 62: Scanning To A Computer Over A Network

    Click Next. Write a note to accompany the attached document or image, and then send it. Scanning to a computer over a network Make sure: • The printer is connected to a computer and both are on. • The printer is configured to scan over a network. Load an original document face down on the scanner glass.

  • Page 63: Scanning Clear Images From Magazines Or Newspapers

    To scan only a portion of the document: Click Preview Now. An image of the scanned document appears in the preview section. Click and drag the dotted line box to select a specific area of the preview image to scan. Otherwise, continue with step 5.
  • Page 64 Click OK. Click Scan Now. Scanning...

  • Page 65: Faxing

    Faxing Faxing a document using the software Make sure: • The printer is connected to a computer that is equipped with a fax modem. • The computer is connected to a working phone line. • Both the printer and the computer are turned on. Load an original document face down on the scanner glass.

  • Page 66: Receiving A Fax Using The Software

    Receiving a fax using the software Make sure: • The printer is connected to a computer that is equipped with a fax modem. • The computer is connected to a working phone line. • Both the printer and the computer are turned on. From the desktop, double-click the Imaging Studio icon.

  • Page 67: Networking

    Networking Installing network printers Installing a network printer allows users at different workstations to print to a common printer. Methods of setting up a network printer include: • sharing a printer that is locally attached to a network computer • a direct Ethernet connection through a print server Shared printing Installing software and sharing the printer on the network (on the host...

  • Page 68: Direct Ip Printing

    Installing the shared printer on other network computers (on the client computers) Using the peer-to-peer method Go to a network computer that you want to enable to print to the shared printer. Insert the printer CD. Click Install. From the “Connect Your Printer” dialog, select the network option.

  • Page 69: Tips For Installing A Network Printer

    From the “Networking Setup” dialog, select Direct Network Attached. Select the printer/print server combination from the Network Printers list. Note: If more than one is listed, match the MAC address of the print server to the one in the list. For more information, see “Finding your MAC address” on page 69.

  • Page 70: Configuring A Network Printer Manually

    Configuring a network printer manually From the “Configure Network Printers” dialog, highlight the printer you want to configure, and then click Configure. Select DHCP or Configure IP Address Manually. Enter the desired IP address, subnet mask, and gateway for the printer. Click OK.

  • Page 71: Maintaining The Printer

    Press down on the lever to raise the cartridge lid. Remove the used print cartridge. To recycle the used cartridge, see “Recycling Lexmark products” on page 79. If the cartridge you removed is not empty and you want to use it later, see “Preserving the print cartridges”...

  • Page 72: Installing Print Cartridges

    Installing print cartridges If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges. Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges. Press down on the cartridge levers to raise the cartridge lids.

  • Page 73: Using Genuine Lexmark Print Cartridges

    Note: The scanner unit must be closed to start a new scan, print, copy, or fax job. Using genuine Lexmark print cartridges When you install a print cartridge, one of the following messages appears: • Non-Lexmark cartridge in LEFT slot. See user guide for details. • Non-Lexmark cartridge in RIGHT slot. See user guide for details.

  • Page 74: Aligning Print Cartridges

    If you believe you purchased a genuine Lexmark print cartridge, but a non-Lexmark print cartridge message appears: • Contact us at our Web site: www.lexmark.com, or • Call the Customer Support Center for your country or region. Lexmark’s warranty does not cover damage caused by non-Lexmark print cartridges.

  • Page 75: Cleaning The Print Cartridge Nozzles

    Cleaning the print cartridge nozzles Cleaning the print cartridge nozzles using the control panel Load plain paper. Press Menu. Press until Clean Cartridges is highlighted. Press Press until Clean appears. Press A page prints, forcing ink through the print cartridge nozzles to clean them. Print the document again to verify that the print quality has improved.

  • Page 76: Preserving The Print Cartridges

    Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown. Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. With another clean section of the cloth, repeat step 3 and step 4.

  • Page 77: Using The Cartridge Storage Area

    • Keep the photo cartridge in its own storage unit when not in use. Using the cartridge storage area Place the print cartridge in the print cartridge storage unit. Lift the scanner unit. Maintaining the printer...

  • Page 78: Refilling The Print Cartridges

    Refilling the print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.

  • Page 79: Recycling Lexmark Products

    Recycling Lexmark products To return Lexmark products to Lexmark for recycling: Visit our Web site at www.lexmark.com. Follow the instructions on the computer screen. Maintaining the printer...

  • Page 80: Ordering Lexmark Supplies

    Premium photo paper (high gloss) 8 1/2 x 11 • Premium photo paper (high gloss) A4 • Premium photo paper (high gloss) L Note: For best results, use Lexmark Premium Photo Paper when printing photos or other high-quality images. USB cables 12A2405 Part number...

  • Page 81: Troubleshooting

    Troubleshooting • “Setup troubleshooting” on page 81 • “Print troubleshooting” on page 85 • “Copy troubleshooting” on page 88 • “Scan troubleshooting” on page 89 • “Fax troubleshooting” on page 90 • “Network troubleshooting” on page 93 • “Jams and misfeeds troubleshooting” on page 94 •...

  • Page 82: Power Button Is Not Lit

    Power button is not lit Disconnect the power supply cord from the wall outlet and then from the printer. Plug the cord all the way into the power supply port on the printer. Plug the cord into an electrical outlet that other electrical devices have been using.

  • Page 83: Page Does Not Print

    Remove the printer software CD. Turn off the computer. Restart the computer. When the desktop appears, cancel all "Found New Hardware" windows. Reinsert the printer software CD. Follow the instructions on the computer screen. Check the USB cable for any obvious damage. Firmly plug the rectangular end of the USB cable into the USB port of the computer.
  • Page 84 Remove the print cartridges. Make sure the sticker and tape have been removed. Reinsert the print cartridges. If the printer is connected to the computer through another device: Disconnect the USB cable from any other device, such as a USB hub or switch box.

  • Page 85: Print Troubleshooting

    Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high quality images. •...

  • Page 86: Poor Text And Graphic Quality

    If the document still does not have the print quality you want, follow these steps: Align the print cartridges. For more information, see “Aligning print cartridges” on page 74. If print quality has not improved, continue to step 2. Clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles using the control panel”...
  • Page 87 Note: Transparencies may take up to 15 minutes to dry. Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark Premium Photo Paper if you are printing photos or other high quality images.

  • Page 88: Copy Troubleshooting

    Printer does not print or respond See “Page does not print” on page 83. Print speed is slow Close all applications not in use. Try minimizing the number and size of graphics and images in the document. Consider purchasing more RAM. From the software application, click File Click Properties, Options, Setup, or Preferences.

  • Page 89: Scan Troubleshooting

    Poor copy quality Examples include: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print If an error message is displayed, see “Error messages”...

  • Page 90: Fax Troubleshooting

    “Can receive but not send faxes” on page 91 • “Printer receives a blank fax” on page 92 • “Received fax has poor print quality” on page 92 • “Error message: Fax error” on page 92 Lexmark 6300 Series. Troubleshooting...
  • Page 91 • Make sure: – The printer is connected to a computer that is equipped with a fax modem. – The computer is connected to a working phone line. – Both the printer and the computer are turned on. • For additional help when you are using a fax application, see the documentation that came with the fax application.

  • Page 92: Printer Receives A Blank Fax

    Printer receives a blank fax Ask the sender to verify the original document was loaded correctly. Check the ink levels, and install a new cartridge if necessary. Remove the print cartridges. Make sure the sticker and tape have been removed. Reinsert the print cartridges.

  • Page 93: Network Troubleshooting

    Network troubleshooting • “The printer to be configured does not appear in the list of printers found on your network” on page 93 • “You cannot print to the network printer” on page 94 • “Network name does not appear” on page 94 The printer to be configured does not appear in the list of printers found on your network SSID is not being broadcast.

  • Page 94: Jams And Misfeeds Troubleshooting

    You cannot print to the network printer See the print server documentation for setup instructions if: • The lights of the print server are not on. • The USB cable is not connected to the print server. • The print server is not connected to the power source. Check the Ethernet cable for any obvious damage.

  • Page 95: Paper Or Specialty Media Misfeeds

    Paper jam in the printer To automatically eject the paper: Press and hold Remove the paper from the paper exit tray. To manually remove the paper: Press Power to turn off the printer. Firmly grasp the paper, and gently pull it out. Press Power to turn the printer back on.

  • Page 96: Banner Paper Jams

    Adjust the paper guides: • When using media less than 8.5 inches wide • Against the edges of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media If there is a paper jam, see the appropriate paper jam section. Verify that the specialty media is loaded correctly.

  • Page 97: Memory Card Troubleshooting

    To keep a banner print job from jamming: • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to feed paper continuously without jamming: With a document open, click File Click Properties, Options, Setup, or Preferences.

  • Page 98: Error Messages On Display

    See “Inserting a memory card” on page 40 to determine which slot accommodates your memory card and to see instructions on how to insert it. Make sure that the type of memory card you are using can be used in the printer. See “Inserting a memory card”...

  • Page 99: Error Messages

    Error messages Low Ink Check the ink levels, and install a new cartridge if necessary. The Low Ink warning occurs when the cartridge is 25% full, 15% full, and 10% full. To order supplies, see “Ordering supplies” on page 80. Press to continue.
  • Page 100 Procedure 2 Follow this procedure to determine which cartridge is not working properly. Remove the print cartridges. Disconnect the power supply cord from the electrical outlet. Reconnect the power supply cord to the electrical outlet. If the power button is not lit, press Power. Reinsert the black (or photo) print cartridge.
  • Page 101 Paper Out Load paper. Press Cartridge Missing One or more cartridges are missing or not installed properly. For more information, see “Installing print cartridges” on page 72. Alignment Error Remove the print cartridge. Make sure the sticker and tape have been removed. Reinsert the print cartridge.
  • Page 102 Photo Mode: problem reading memory card The memory card was inserted incorrectly or is damaged. Check for any obvious damage to the memory card. Reinsert the memory card. See “Inserting a memory card” on page 40 to determine which slot accommodates your memory card and to see instructions on how to insert it.
  • Page 103 Firmly plug the square end of the USB cable into the back of the printer. Non-Lexmark cartridge in LEFT slot For more information, see “Using genuine Lexmark print cartridges” on page 73. Non-Lexmark cartridge in RIGHT slot For more information, see “Using genuine Lexmark print cartridges” on page 73.

  • Page 104: Removing And Reinstalling The Software

    Lexmark recommends genuine ink For more information, see “Using genuine Lexmark print cartridges” on page 73. Removing and reinstalling the software If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software.

  • Page 105: Notices

    The Lexmark 6300 Series (4416–001) has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 106: Industry Canada Compliance Statement

    Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 107 A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

  • Page 108: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com...

  • Page 109: Power Consumption

    This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

  • Page 110: Power Saver

    Power Saver As part of the ENERGY STAR program, this printer is designed with an energy- saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during periods of inactivity.

  • Page 111: Index

    Index adding text captions 56 Advanced tab 28 album page, creating 55 aligning print cartridges using the computer 74 using the control panel 74 alignment error 101 All-In-One Center Maintain/Troubleshoot page 24 opening 24 Saved Images tab 26 Scanning & Copying tab 24 using 24 banner paper loading 36...
  • Page 112 Contact Information tab 28 contents, box 7 control panel 14 Copy menu 17 Photo Card menu 19 Scan menu 18 using 15 Copy button 24 menu 17 section 25 Copy menu Blank Paper Size 17 Brightness 17 Copy Quality 17 Defaults 17 Maintenance 17 Repeat Image 17...
  • Page 113 FCC notices 105 finding information 8 flash drive browsing and selecting photos 45 inserting 43 printing photos from 48 transferring photos from 45 glossy paper, loading 33 greeting cards loading 33 printing 38 How To tab 28 I Want To menu 29 Imaging Studio opening 22 using 22...
  • Page 114 nothing happens when memory card is inserted 97 network scanning 62 network troubleshooting 93 networking peer-to-peer 67, 68 point-and-print 67 requirements 67 using a print server 67, 68 using point-and-print 68 newspapers, loading on the scanner glass 36 no computer error 103 editing document text 62 ordering supplies 80 orientation, changing...
  • Page 115 48 transparencies 39 using DPOF settings 50 Quality /Copies tab 29 receiving a fax 66 recycling Lexmark products 79 reducing an image using the control panel 58 removing print cartridges 71 repeating an image 59 safety information 2...
  • Page 116 Creative Tasks section 25 Preview section 25 Scan section 24 using 24 scrapbook page, creating 55 sepia warning error 103 setup troubleshooting cannot print from digital camera using PictBridge 85 incorrect language appears on display 81 page does not print 83 power button is not lit 82 software does not install 82 Share photos button 23...
  • Page 117 troubleshooting print poor quality at the edges of the page 87 poor text and graphic quality 86 print speed is slow 88 printer does not print or respond 88 troubleshooting removing and reinstalling software 104 troubleshooting setup cannot print from digital camera using PictBridge 85 incorrect language appears on display 81 page does not print 83...

This manual is also suitable for:

P6350

Table of Contents