Self-Diagnosis Function; When Letters/Numbers Appear In - Sony DAV-IS10 Operating Instructions Manual

have a power failure, set the [HDMI CONTROL]
setting in [CUSTOM SETUP] to [OFF], then set
the [HDMI CONTROL] setting in [CUSTOM
SETUP] to [ON] (page 41, 91).
• For details on the HDMI CONTROL function, see
"Preparing for the HDMI CONTROL function"
(page 41).
No sound is output from the system and TV
while using the System Audio Control
function.
• Make sure that the connected TV is compatible
with the System Audio Control function.
• For details on the System Audio Control function,
see "Enjoying the TV Sound from the Speakers in
this System" (page 44).
• Check the connections.

Self-diagnosis Function

(When letters/numbers appear in the
display)
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the TV screen or the front panel display. In this
case, check the following table.
C:13:50
First 3 Cause and/or corrective action
characters of
the service
number
C 13 • The disc is dirty.
,Clean the disc with a soft cloth
(page 97).
• The disc is a format that the
system cannot play.
C 31 The disc is not inserted correctly.
,Restart the system, then re-insert
the disc correctly.
E XX To prevent a malfunction, the
system has performed the self-
(xx is a number)
diagnosis function.
,Contact your nearest Sony
dealer or local authorized Sony
service facility and give the 5-
character service number.
Example: E 61 10
continued
101
US