Error Codes - Rinnai Linear Series Operation Manual

Error codes

The Linear has self diagnostic electronics that monitor the appliance during start up and operation.
Should a fault occur the heater will shut down. The fault that has caused the shut down will be
indicated, via the Wi-Fi app on your smart device.
Error Likely cause
code
Mains power failure
00
Ignition failure
11
Incomplete combustion
12
Overheat safety device
14
Room overheat
16
Room temperature sensor faulty
31
Overheat temperature 1 sensor faulty Service call.
32
Overheat temperature 2 sensor faulty Service call.
33
Spark sensor faulty
53
Combustion fan motor faulty
61
Model error
70
Solenoids faulty
71
Flame detection circuit fault
72
Communication error
73
Communication error detected
90
between the main PCB and Wi-Fi
module
Communication error detected
91
between Smart device and Wi-Fi
module
14 | Linear operation guide: 13562-B 02-19
Suggested solution
Reset the fire, press the On/Off button on the control
panel, remote control, or app twice, to turn the fire
back on.
Check the gas supply is turned on. Turn the heater
OFF then ON again. If the problem continues a
service call will be required.
As above.
Filter may be blocked—service call.
Lower room temperature to below 40 °C.
Service call.
Service call.
Service call.
Incorrect PCB for model, service call.
Service call.
Service call.
Service call.
Reset the Wi-Fi module in the fire.
Check your Wi-Fi and Rinnai Wi-Fi module are
within range. Check network settings.