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Troubleshooting
Code
3223
3224
6353
6354
6360
6361
6362
6363
6364
6365
6366
6367
7202
Service Instructions 969 - 06.0 - 03/2019
Possible cause
Skip stitch detected
Bobbin failed to rotate
Internal EEprom
communication error
External EEprom
communication error
No valid data on external
EEprom (internal data
structures are not compatible
with the external data storage
device)
No external EEprom
connected
No valid data on internal
EEprom (internal data
structures are not compatible
with the external data storage
device)
No valid data on internal and
external EEprom (software
version is not compatible with
the internal data storage
device, emergency operating
features only)
No valid data on internal
EEprom and no external
EEprom connected (the
internal data structures are
not compatible with the
external data storage device,
emergency operating features
only)
Internal EEprom defective
Internal EEprom defective
and external data not valid
(emergency operating features
only)
Internal EEprom defective and
external EEprom not
connected (emergency
operating features only)
Checksum error during update • Check connection cables
Remedial action
-
-
• Switch off the control, wait until
the LEDs are off and then switch
on again
• Switch off the control, wait
until the LEDs are off, check
connection for machine ID,
switch on control again
• Perform a software update
• Connect machine ID
• Check machine ID connection
• Switch off the control, wait until
the LEDs are off and then switch
on again
• Perform a software update
• Check machine ID connection
• Switch off the control, wait until
the LEDs are off and then switch
on again
• Perform a software update
• Check machine ID connection
• Switch off the control, wait until
the LEDs are off and then switch
on again
• Perform a software update
• Replace control
• Replace control
• Replace control
• Perform a software update
• Replace DACextension box
111
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