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Warranty Policy
RCU101 1:1 Protection Switch
Radyne ComStream reserves the right to revise the foregoing list of what is covered under this warranty.
WARRANTY REPLACEMENT AND ADJUSTMENT
Radyne ComStream will not make warranty adjustments for failures of products or parts which occur after
the specified maximum adjustment period. Unless otherwise agreed, failure shall be deemed to have
occurred no more than seven (7) working days before the first date on which a notice of failure is received
by Radyne ComStream. Under no circumstances shall any warranty exceed the period stated above
unless expressly agreed to in writing by Radyne ComStream.
LIABILITY LIMITATIONS
THIS WARRANTY IS EXPRESSLY IN LIEU OF AND EXCLUDES ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND OF
FITNESS FOR PARTICULAR PURPOSE, USE, OR APPLICATIONS, AND ALL OTHER OBLIGATIONS
OR LIABILITIES ON THE PART OF RADYNE COMSTREAM, UNLESS SUCH OTHER WARRANTIES,
OBLIGATIONS, OR LIABILITIES ARE EXPRESSLY AGREED TO IN WRITING BY RADYNE
COMSTREAM.
All obligations of Radyne ComStream under this warranty shall cease in the event its products or parts
thereof have been subjected to accident, abuse, alteration, misuse or neglect, or which have not been
operated and maintained in accordance with proper operating instructions.
IN NO EVENT SHALL RADYNE COMSTREAM BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL,
SPECIAL OR RESULTING LOSS OR DAMAGE OF ANY KIND HOWSOEVER CAUSED. RADYNE
COMSTREAM'S LIABILITY FOR DAMAGES SHALL NOT EXCEED THE PAYMENT, IF ANY,
RECEIVED BY RADYNE COMSTREAM FOR THE UNIT OR PRODUCT OR SERVICE FURNISHED OR
TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM OR DISPUTE.
Statements made by any person, including representatives of Radyne ComStream, which are inconsistent
or in conflict with the terms of this warranty, shall not be binding upon Radyne ComStream unless reduced
to writing and approved by an officer of Radyne ComStream.
WARRANTY REPAIR RETURN PROCEDURE
Before a warranty repair can be accomplished, a Repair Authorization must be received. It is at this time
that Radyne ComStream will authorize the product or part be returned to the Radyne ComStream facility
or if field repair will be accomplished. The Repair Authorization may be requested in writing or by calling:
Radyne ComStream Corporation
3138 E. Elwood St.
Phoenix, Arizona 85034 (USA)
Attn:
Customer Support
Phone: (602) 437-9620
Fax: (602) 437-4811
Any product returned to Radyne ComStream for examination must be sent prepaid via the means of
transportation indicated as acceptable to Radyne ComStream. Return Authorization Number must be
clearly marked on the shipping label. Returned products or parts should be carefully packaged in the
original container, if possible, and unless otherwise indicated, shipped to the above address.
NON-WARRANTY REPAIR
When a product is returned for any reason, Customer and its shipping agency shall be responsible for all
damage resulting from improper packing and handling, and for loss in transit, not withstanding any defect
or nonconformity in the product. By returning a product, the owner grants Radyne ComStream permission
to open and disassemble the product as required for evaluation. In all cases, Radyne ComStream has
sole responsibility for determining the cause and nature of failure, and Radyne ComStream's
determination with regard thereto shall be final
.
TM055 - Rev. 2.2
iii
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